Dell M17XB11 Setup Guide - Page 37
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Solving Problems If the computer stops responding or a solid blue screen appears - CAUTION: You might lose data if you are unable to perform an operating system shutdown. Turn your computer off. If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press the power button for at least 8 to 10 seconds until your computer turns off and then restart your computer. If a program is designed for an earlier Microsoft® Windows® operating system - Run the Program Compatibility Wizard. The Program Compatibility Wizard configures a program so that it runs in an environment similar to an earlier version of Microsoft Windows operating system environments. Windows® 7 1. Click Start → Control Panel→ Programs→ Run programs made for previous versions of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. Windows® Vista 1. Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2. In the welcome screen, click Next. 3. Follow the instructions on the screen. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check your computer. • Save and close any open files or programs and shut down your computer through the Start menu. 35