Dell M6400 Setup and Quick Reference Guide - Page 4

Reinstalling Software, Finding Information, Getting Help, Drivers, Restoring Your Operating System - memory

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Tips 27 Power Problems 27 Memory Problems 29 Lockups and Software Problems 29 Dell Technical Update Service 31 Dell Support Utility 31 Dell Diagnostics 31 5 Reinstalling Software 33 Drivers 33 Identifying Drivers 33 Reinstalling Drivers and Utilities 34 Restoring Your Operating System 36 Using Microsoft® Windows® System Restore . . . 36 Using Dell Factory Image Restore 38 Using the Dell™ Operating System Media. . . . . . 39 6 Finding Information 41 7 Getting Help 43 Obtaining Assistance 43 Technical Support and Customer Service 44 DellConnect 44 Online Services 44 AutoTech Service 45 Automated Order-Status Service 45 Problems With Your Order 45 4 Contents

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Contents
Tips
. . . . . . . . . . . . . . . . . . . . . . . . . . . .
27
Power Problems
. . . . . . . . . . . . . . . . . . .
27
Memory Problems
. . . . . . . . . . . . . . . . . .
29
Lockups and Software Problems
. . . . . . . . . .
29
Dell Technical Update Service
. . . . . . . . . . . .
31
Dell Support Utility
. . . . . . . . . . . . . . . . . .
31
Dell Diagnostics
. . . . . . . . . . . . . . . . . . .
31
5
Reinstalling Software
. . . . . . . . . . . . . . .
33
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . . .
33
Identifying Drivers
. . . . . . . . . . . . . . . . . .
33
Reinstalling Drivers and Utilities
. . . . . . . . . . .
34
Restoring Your Operating System
. . . . . . . . . . . . .
36
Using Microsoft
®
Windows
®
System Restore
. . .
36
Using Dell Factory Image Restore
. . . . . . . . . .
38
Using the Dell™ Operating System Media
. . . . . .
39
6
Finding Information
. . . . . . . . . . . . . . . . .
41
7
Getting Help
. . . . . . . . . . . . . . . . . . . . . .
43
Obtaining Assistance
. . . . . . . . . . . . . . . . . . .
43
Technical Support and Customer Service
. . . . . .
44
DellConnect™
. . . . . . . . . . . . . . . . . . . .
44
Online Services
. . . . . . . . . . . . . . . . . . .
44
AutoTech Service
. . . . . . . . . . . . . . . . . .
45
Automated Order-Status Service
. . . . . . . . . .
45
Problems With Your Order
. . . . . . . . . . . . . . . .
45