Dell OptiPlex 5055 Ryzen APU Tower Owners Manual - Page 82

State, State Name, Blinking Amber, Pattern, Problem Description, Suggested, Resolution

Get Dell OptiPlex 5055 Ryzen APU Tower PDF manuals and user guides View all Dell OptiPlex 5055 Ryzen APU Tower manuals
Add to My Manuals
Save this manual to your list of manuals

Page 82 highlights

Table 35. Diagnostic power LED codes (continued) State State Name Blinking Amber Pattern Problem Description S6 STO 3 blinks > short pause > No Memory detected 3 blinks > long pause > repeats Suggested Resolution If customer can assist to troubleshoot, narrow down the issue by removing one by one memory to determine which one failed and swapping to a known good memory if available to confirm. If identified the memory failed, replace the memory. If none of the memory failed, replace the motherboard. S7 USB 3 blinks > short pause > Storage Subsystem Possible storage failure 4 blinks > long pause > repeats device configuration in progress or storage subsystem failure. If customer can assist to troubleshoot, narrow down the issue by removing one by one storages on motherboard to determine which one failed. If identified the storage failed, replace the storage. If identified the storage failed, replace the storage. S8 MEM 3 blinks > short pause > Memory configuration Memory subsystem or incompatible error 5 blinks > long pause > repeats configuration activity is in progress. No memory modules were detected. If customer can assist to troubleshoot, narrow down the issue by removing one by one the memory on motherboard to determine which one failed. Also, combining the configuration to validate appropriate combination. If identified the component failed, replace the component. If none of the component 82 Troubleshooting

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
Table 35. Diagnostic power LED codes  (continued)
State
State Name
Blinking Amber
Pattern
Problem Description
Suggested
Resolution
S6
STO
3 blinks > short pause >
3 blinks > long pause >
repeats
No Memory detected
If customer can assist
to troubleshoot, narrow
down the issue by
removing one by one
memory to determine
which one failed
and swapping to a
known good memory if
available to confirm.
If identified the memory
failed, replace the
memory.
If none of the memory
failed, replace the
motherboard.
S7
USB
3 blinks > short pause >
4 blinks > long pause >
repeats
Storage Subsystem
failure
Possible storage
device configuration in
progress or storage
subsystem failure.
If customer can
assist to troubleshoot,
narrow down the
issue by removing
one by one storages
on motherboard to
determine which one
failed.
If identified the storage
failed, replace the
storage.
If identified the storage
failed, replace the
storage.
S8
MEM
3 blinks > short pause >
5 blinks > long pause >
repeats
Memory configuration
or incompatible error
Memory subsystem
configuration activity is
in progress. No memory
modules were detected.
If customer can assist
to troubleshoot, narrow
down the issue by
removing one by
one the memory
on motherboard to
determine which one
failed. Also, combining
the configuration to
validate appropriate
combination.
If identified the
component failed,
replace the component.
If none of
the component
82
Troubleshooting