Dell OptiPlex 5080 Tower Setup and specifications guide - Page 34

SupportAssist System Resolution, Updating the BIOS in Windows

Get Dell OptiPlex 5080 Tower PDF manuals and user guides View all Dell OptiPlex 5080 Tower manuals
Add to My Manuals
Save this manual to your list of manuals

Page 34 highlights

SupportAssist System Resolution Option Auto OS Recovery Threshold SupportAssist OS Recovery BIOSConnect Description Allows you to control the automatic boot flow for SupportAssist System. Options are: ● Off ●1 ● 2 (Enabled by default) ●3 Allows you to recover the SupportAssist OS Recovery (Enabled by default). BIOSConnect enable or disable cloud Service OS upon absence of Local OS Recovery (Enabled by default). Updating the BIOS in Windows Prerequisites It is recommended to update your BIOS (System Setup) when you replace the system board or if an update is available. About this task NOTE: If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS update is completed. CAUTION: If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or an unnecessary operating system re-install. For more information on this subject, see Knowledge Base Article: https://www.dell.com/support/kbdoc/000134415/. Steps 1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. 3. If you are unable to detect or find the Service Tag, click Choose from all products. 4. Choose the Products category from the list. NOTE: Choose the appropriate category to reach the product page. 5. Select your computer model and the Product Support page of your computer appears. 6. Click Get drivers and click Drivers and Downloads. The Drivers and Downloads section opens. 7. Click Find it myself. 8. Click BIOS to view the BIOS versions. 9. Identify the latest BIOS file and click Download. 10. Select your preferred download method in the Please select your download method below window, click Download File. The File Download window appears. 11. Click Save to save the file on your computer. 12. Click Run to install the updated BIOS settings on your computer. Follow the instructions on the screen. 34 System setup

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
SupportAssist System Resolution
Option
Description
Auto OS
Recovery
Threshold
Allows you to control the automatic boot flow for SupportAssist System. Options are:
●
Off
●
1
●
2 (Enabled by default)
●
3
SupportAssist
OS Recovery
Allows you to recover the SupportAssist OS Recovery (Enabled by default).
BIOSConnect
BIOSConnect enable or disable cloud Service OS upon absence of Local OS Recovery (Enabled by
default).
Updating the BIOS in Windows
Prerequisites
It is recommended to update your BIOS (System Setup) when you replace the system board or if an update is available.
About this task
NOTE:
If BitLocker is enabled, it must be suspended prior to updating the system BIOS, and then re enabled after the BIOS
update is completed.
CAUTION:
If BitLocker is not suspended before updating the BIOS, the next time you reboot the system it
will not recognize the BitLocker key. You will then be prompted to enter the recovery key to progress and
the system will ask for this on each reboot. If the recovery key is not known this can result in data loss or
an unnecessary operating system re-install. For more information on this subject, see Knowledge Base Article:
.
Steps
1.
Restart the computer.
2.
Go to
Dell.com/support
.
●
Enter the
Service Tag
or
Express Service Code
and click
Submit
.
●
Click
Detect Product
and follow the instructions on screen.
3.
If you are unable to detect or find the Service Tag, click
Choose from all products
.
4.
Choose the
Products
category from the list.
NOTE:
Choose the appropriate category to reach the product page.
5.
Select your computer model and the
Product Support
page of your computer appears.
6.
Click
Get drivers
and click
Drivers and Downloads
.
The Drivers and Downloads section opens.
7.
Click
Find it myself
.
8.
Click
BIOS
to view the BIOS versions.
9.
Identify the latest BIOS file and click
Download
.
10.
Select your preferred download method in the
Please select your download method below
window, click
Download File
.
The
File Download
window appears.
11.
Click
Save
to save the file on your computer.
12.
Click
Run
to install the updated BIOS settings on your computer.
Follow the instructions on the screen.
34
System setup