Dell OptiPlex Micro Plus 7020 Re-imaging Guide for Windows - Page 11

7 Reinstallation sequence for drivers and applications Driver installation is critical after reinstalling the Windows operating system on your Dell Technologies computer. Install the drivers in the correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device driver if you are encountering issues with a specific device. For more information, see the Dell Technologies knowledge base article 000132394 at www.dell.com/support. Dell Technologies recommends installing drivers or applications in the following sequence. Intel chipset device software The Windows operating system may not include the updated Intel chipset device software for Dell Technologies computers. The Intel chipset device software is available on Dell Technologies' support site www.dell.com/support. Downloading and installing the chipset driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads. 5. In the Operating system drop-down, select the Windows operating system that is installed on your computer to get a list of the drivers available for your computer. Intel Management Engine driver Intel Management Engine driver enables the advanced manageability features. To obtain manageability functionality, install the relevant Intel ME drivers from the www.dell.com/support. Downloading and installing the Intel Management Engine Components Installer 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. Reinstallation sequence for drivers and applications 11