Dell OptiPlex Micro Plus 7020 Re-imaging Guide for Windows - Page 12

4. Click Drivers & downloads. 5. In the Category drop-down, select Chipset. 6. Click Download to download the driver for your computer. 7. After the download is complete, go to the folder where you saved the Intel Management Engine Components driver file. 8. Double-click the chipset driver file icon and follow the instructions on the screen. Downloading and installing the Intel Manageability and Security Status Application 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads. 5. In the Category drop-down, select Chipset. 6. Click Download to download the driver for your computer. 7. After the download is complete, go to the folder where you saved the Intel Manageability and Security Status application file. 8. Double-click the chipset driver file icon and follow the instructions on the screen. Critical Microsoft Knowledge Base (KB) updates Dell Technologies recommends installing all the latest available KB updates from the latest Windows Service Pack. Service packs are automatically downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed from the Microsoft support site. For more information, see Windows release information . Media-card reader driver The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for download from www.dell.com/support. Downloading and installing the media-card reader driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & downloads. 5. In the Category drop-down, select Chipset. 6. Click Download to download the media-card reader driver for your computer. 7. After the download is complete, go to the folder where you saved the media-card reader driver file. 8. Double-click the card reader driver file icon and follow the instructions on the screen. 12 Reinstallation sequence for drivers and applications