Dell P2314H Dell Users Guide - Page 27

Stuck-on Pixels, Brightness, Problems, Geometric, Distortion, Horizontal, Vertical Lines,

Page 27 highlights

Stuck-on Pixels LCD screen has bright spots Brightness Problems Picture too dim or too bright Geometric Distortion Screen not centered correctly • Cycle power on-off. • Pixel that is permanently off is a natural defect that can occur in LCD technology. • For more information on Dell Monitor Quality and Pixel Policy, see Dell Support site at: www.dell. com/support/monitors. • Reset the monitor to Factory Settings. • Auto Adjust via OSD. • Adjust brightness & contrast controls via OSD. • Reset the monitor to Factory Settings. • Auto Adjust via OSD. • Adjust Horizontal Position & Vertical Position controls via OSD. NOTE: When using DVI-D input, the positioning adjustments are not available. 52  Operating the Monitor Horizontal/ Vertical Lines Synchronization Problems Safety Related Issues Screen has one • Reset the monitor to Factory or more lines Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check and determine if these lines are also in self-test mode. • Check for bent or broken pins in the video cable connector. Screen is scrambled or appears torn • Run the built-in diagnostics. NOTE: When using DVI-D input, the Pixel Clock and Phase adjustments are not available. • Reset the monitor to Factory Settings. • Perform Auto Adjust via OSD. • Adjust Phase and Pixel Clock controls via OSD. • Perform monitor self-test feature check to determine if the scrambled screen appears in selftest mode. • Check for bent or broken pins in the video cable connector. Visible signs of smoke or sparks • Restart the computer in the safe mode. • Do not perform any troubleshooting steps. • Contact Dell immediately. Operating the Monitor  53

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37

52
Operating the Monitor
Operating the Monitor
53
Stuck-on Pixels
LCD screen
has bright
spots
Cycle power on-o±.
Pixel that is permanently o± is a
natural defect that can occur in
LCD technology.
For more information on Dell
Monitor Quality and Pixel Policy,
see Dell Support site at:
www.dell.
com/support/monitors
.
Brightness
Problems
Picture too
dim or too
bright
Reset the monitor to Factory
Settings.
Auto Adjust via OSD.
Adjust brightness & contrast
controls via OSD.
Geometric
Distortion
Screen not
centered
correctly
Reset the monitor to Factory
Settings.
Auto Adjust via OSD.
Adjust Horizontal Position &
Vertical Position controls via OSD.
NOTE: When using DVI-D input,
the positioning adjustments are not
available.
Horizontal/
Vertical Lines
Screen has one
or more lines
Reset the monitor to Factory
Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock
controls via OSD.
Perform monitor self-test feature
check and determine if these
lines are also in self-test mode.
Check for bent or broken pins in
the video cable connector.
Run the built-in diagnostics.
NOTE: When using DVI-D input, the
Pixel Clock and Phase adjustments are
not available.
Synchronization
Problems
Screen is
scrambled or
appears torn
Reset the monitor to Factory
Settings.
Perform Auto Adjust via OSD.
Adjust Phase and Pixel Clock
controls via OSD.
Perform monitor self-test feature
check to determine if the
scrambled screen appears in self-
test mode.
Check for bent or broken pins in
the video cable connector.
Restart the computer in the safe
mode.
Safety Related
Visible signs
Do not perform any
Issues
of smoke or
sparks
troubleshooting steps.
Contact Dell immediately.