Dell PowerConnect Brocade M6505 Brocade 7.1.0 Fabric OS Troubleshooting and Di
Dell PowerConnect Brocade M6505 Manual
View all Dell PowerConnect Brocade M6505 manuals
Add to My Manuals
Save this manual to your list of manuals |
Dell PowerConnect Brocade M6505 manual content summary:
- Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 1
53-1002751-01 ® 14 December 2012 Fabric OS Troubleshooting and Diagnostics Guide Supporting Fabric OS v7.1.0 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 2
concerning any equipment, equipment feature, or service offered or to be offered by Brocade. Brocade reserves the right to make changes visit http://www.brocade.com/support/oscd. Brocade Communications Systems, Incorporated Corporate and Latin American Headquarters Brocade Communications Systems, - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 3
Guide Fabric OS Troubleshooting and Diagnostics Guide Fabric OS Troubleshooting and Diagnostics Guide Publication number 53-0000853-01 53-1001187-01 53-1001340-01 53-1001769-01 53-1002150-01 53-1002150-02 53-1002751-01 Summary of changes First released edition. Date March 2008 Added support - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 4
iv Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 5
xiv Brocade resources xiv Other industry resources xv Getting technical help xv Document feedback xvi Chapter 1 Introduction Troubleshooting overview 1 Network time protocol 1 Most common problem areas 2 Questions for common symptoms 2 Gathering information for your switch support provider - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 6
Marginal links 30 Troubleshooting a marginal link 31 Device login issues 33 Pinpointing problems with device logins 33 In-Order Delivery 40 Port mirroring considerations 40 Supported platforms 41 Maximum mirror connections 42 Configuring a Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 7
Chapter 5 Chapter 6 Chapter 7 Chapter 8 Brocade configuration form 48 Firmware Download Errors Blade troubleshooting tips 51 Firmware download issues 52 Troubleshooting with the firmwareDownload command 54 Gathering additional information 55 USB error handling 55 Considerations for - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 8
problem 73 Verifying a TI zone problem 73 Segmented fabrics 74 Zone conflicts 75 Correcting a fabric merge problem quickly 76 Changing the default Port (D_Port 90 Understanding D_Port 91 Supported topologies 93 Using D_Port without HBAs 95 Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 9
server 116 Switch Type and Blade ID Hexadecimal Conversion Example conversion of the hexadecimal triplet Ox616000 . .121 Decimal-to-hexadecimal conversion table 122 Fabric OS Troubleshooting and Diagnostics Guide ix 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 10
x Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 11
this chapter •How this document is organized xi •Supported hardware and software xii •What's new in guide you in understanding switch output. • Appendix B, "Hexadecimal Conversion," provide reference information for translating hexadecimal output. Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 12
others, this guide identifies which switches are supported and which are not. Although many different software and hardware configurations are tested and supported by Brocade Communications Systems , refer to the release notes. xii Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 13
specifically notes those cases in which a command is case sensitive. Command syntax in this manual follows these conventions: command --option, option -argument, arg [ ] variable ... refer to the Fabric OS Command Reference. Fabric OS Troubleshooting and Diagnostics Guide xiii 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 14
this manual. They brocade.com and register at no cost for a user ID and password. For practical discussions about SAN design, implementation, and maintenance, you can obtain Building SANs with Brocade Fabric Switches through: http://www.amazon.com xiv Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 15
number and corresponding bar code are provided on the serial number label, as illustrated below.: *FT00X0054E9* FT00X0054E9 The serial number label is located as follows: • Brocade 5424 - On the bottom of the switch module. Fabric OS Troubleshooting and Diagnostics Guide xv 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 16
your feedback to: [email protected] Provide the title and version number of the document and as much detail as possible about your comment, including the topic heading and page number and your suggestions for improvement. xvi Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 17
1 In this chapter •Troubleshooting overview 1 •Most common problem areas 2 •Questions for common symptoms 2 •Gathering information for your switch support provider 5 •Building a case for your switch support provider 7 Troubleshooting overview This book is a companion guide to be used in - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 18
possible areas to check. You may notice that an intermittent connectivity problem has lots of variables to look into, such as the type of connection between the two devices, how the connection is behaving, and the port type involved. 2 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 19
" Chapter 3, "Connectivity" Links Trunking Buffer credits FCIP tunnel Links Links Chapter 3, "Connectivity" Chapter 8, "ISL Trunking" Fibre Channel over IP Administrator's Guide Chapter 3, "Connectivity" Chapter 3, "Connectivity" Fabric OS Troubleshooting and Diagnostics Guide 3 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 20
No light on LEDs Performance problems Licensing Fabric parameters Segmentation Virtual Fabrics failed to form User forgot password Virtual Fabrics Buffer credits FCIP 8, "ISL Trunking" Chapter 9, "Zoning" Chapter 6, "Security" 4 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 21
your switch support provider If you are troubleshooting a production system, you must gather data quickly. As soon as a problem is observed, ]: userFoo Password hidden> Remote Dir[support]: supportftp: parameters changed Capturing a supportSave The supportSave command uses the default switch name - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 22
run supportFtp on the active CP). • On platforms that support USB devices, you can use your Brocade USB device to save the support files. To use your USB device, use the following syntax using an account with admin permissions. 6 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 23
instructions. 4. Type the command or start the process to capture the required data on the console. Building a case for your switch support process that is necessary to begin determining the problem and finding a solution. Basic information 1. Troubleshooting and Diagnostics Guide 7 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 24
the problem? • What configuration was in place when the problem occurred? • A description of the problem with the switch or the fault with the fabric. • The last actions or changes made to the system environment: - settings - supportShow output 8 Fabric OS Troubleshooting and Diagnostics Guide 53 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 25
Center, Veritas SPC, etc.) • If this is a Brocade DCX, DCX 8510 family, and DCX-4S enterprise-class platforms switch support provider to effectively and efficiently troubleshoot your 's Guide. • FICON, refer to the FICON Administrator's Guide. Fabric OS Troubleshooting and Diagnostics Guide 9 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 26
1 Building a case for your switch support provider 10 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 27
so you cannot apply one license to different switches. Before calling your switch support provider, verify that you have the correct licenses installed by using the licenseShow NTP, refer to the Fabric OS Administrator's Guide. Fabric OS Troubleshooting and Diagnostics Guide 11 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 28
problems from becoming larger issues, or in catching problems at an early stage. Below are some common problems the correct user name and password information. However, in Guide for information regarding enabling and disabling track changes (TC). 12 Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 29
or can prevent a switch from joining the fabric. MQ errors are rare and difficult to troubleshoot; resolve them by working with the switch supplier. When encountering an MQ error, issue the CPs reboot to recover from the failure. Fabric OS Troubleshooting and Diagnostics Guide 13 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 30
stable state so that a minimal supportSave can be collected and sent to your service support provider for analysis. Not every reboot activates the Rolling Reboot Detection feature. ATTENTION Fault:ASSERT • Software recovery failure 14 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 31
Once the supportSave is completed, contact you service support provider to provide them with the data. Below is an example of the screen on a Brocade DCX. Fabos Version 7.1.0_main_bld23 switch login: admin Password: - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 32
passwords for switch default accounts now. Use Control-C to exit or press 'Enter' key to proceed. FC-FC routing connectivity This section describes tools you can use to troubleshoot Fibre Channel routing connectivity and performance. Generating and routing an ECHO The FC-FC Routing Service support - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 33
rejected by 21:00:00:20:37:25:ad:05: Command not supported: time: 1038 usec Request rejected by 21:00:00:20:37:25:ad:05: Command not supported: time: 1010 usec 5 frames sent, 0 frames received, 5 ISLs to determine the exact links. Fabric OS Troubleshooting and Diagnostics Guide 17 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 34
2 FC-FC routing connectivity ATTENTION There are some devices that do not support the ELS ECHO request. In these cases, the device either does not respond to destination, as shown in Figure 1. FIGURE 1 Superping and fcPing paths 18 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 35
of failures, as this ISL when selected in any possible path causes the echo frame to be dropped and accumulates a higher failure percentage. Fabric OS Troubleshooting and Diagnostics Guide 19 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 36
must have Fabric OS v6.3.0 or later. • Superping requires that the FC Echo ELS frame is supported by end-devices. • In TI Zones, when failover is disabled and superping is executed to destination domain in command line mode: 20 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 37
resources to process them. Use the enforce tag feature to prevent a backbone switch from accepting unwanted LSAN zone databases into its local database. Fabric OS Troubleshooting and Diagnostics Guide 21 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 38
the host and import them faster. This helps sensitive hosts to do a quick discovery without timing out or cause an application failure. 22 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 39
23 •Link issues 25 •Connection problems 25 •Link failures 28 •Marginal passing though any switch port. This is only supported between F_Ports. • VE_Port-A virtual E_Port. A services or routing topology information from one edge fabric to another. Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 40
shows the process behind port initialization. Understanding this process can help you determine where a problem resides. For example, if your switch cannot form an E_Port, you understand that the to Fabric OS Command Reference. 24 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 41
refer to that switch's model hardware reference manual. There is a table that describes problems Determine if the problem is the target or the host, then continue to divide the suspected problem-path in half until you can pinpoint the problem Troubleshooting and Diagnostics Guide 25 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 42
Connection problems trouble spot. Checking the Name Server 1. Enter the nsShow command on the switch to determine if the device is attached: switch:admin> nsshow The Local Name Server has 9 entries { Type Pid COS PortName NodeName TTL(sec) 26 Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 43
failures (using the fcpProbeShow command). If these queries do not help solve the problem, contact the support organization for the product that appears to be inaccessible. • If the device is and the switch probed the device. Fabric OS Troubleshooting and Diagnostics Guide 27 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 44
5 do not appear. switch:admin> portcfgspeed Usage: portCfgSpeed PortNumber Speed_Level Speed_Level: 0 - Auto Negotiate 1 - 1Gbps 2 - 2Gbps 4 - 4Gbps 8 - 8Gbps ax - Auto Negotiate + enhanced retries 28 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 45
initialization after the LISA phase of the loop initialization. This behavior sometimes causes trouble with old HBAs. Checking for a point-to-point initialization failure 1. Enter 4 AC 4. Skip over the loop initialization phase. Fabric OS Troubleshooting and Diagnostics Guide 29 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 46
is another switch, the port becomes an E_Port. If there is a problem with the host or target device, enter portCfgGPort to force the port to to read a portlog dump, contact your switch support provider for assistance. Marginal links A marginal link Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 47
end bypass and SerDes loopback 9 Back-end bypass and internal loopback Troubleshooting a marginal link 1. Enter the portErrShow command. 2. Determine whether allows. One problem this could be related to is ISL oversubscription. Fabric OS Troubleshooting and Diagnostics Guide 31 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 48
the portErrShow command to determine if a problem still exists. • If the portErrShow output displays a normal number of generated errors, the issue is solved. • If the portErrShow output still displays a high number of generated errors, follow the troubleshooting procedures for the Host or Storage - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 49
" (Trunk master) Pinpointing problems with device logins 1. Log in to the switch as admin. 2. Enter the switchShow command; then, check for state logins. 3. Enter the portCfgShow command to see if the port is configured correctly. Fabric OS Troubleshooting and Diagnostics Guide 33 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 50
the device and therefore the device cannot log into the switch. To correct this type of problem, remove the Lock L_Port configuration using the portCfgDefault command. switch:admin> portcfgshow Ports of Slot task event port cmd args Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 51
count] [-ports itemlist] [-setfail mode] Used to isolate problems to a single replaceable element and isolate problems to near-end terminal equipment, far-end terminal equipment, or are for checking switch-specific components. Fabric OS Troubleshooting and Diagnostics Guide 35 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 52
switch. For more information on using this command, refer to the Brocade Adapters Administrator's Guide. TABLE 7 Test Switch component tests Function portBeacon portLoopbackTest turboRamTest Sets port individually" on page 37). 36 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 53
-frame route priority • Long-distance fabric (not necessary on Brocade DCX, DCX-4S, 6505, 6510, 6520, and the Brocade DCX 8510 Backbone families; for more information regarding these product by entering the switchEnable command. Fabric OS Troubleshooting and Diagnostics Guide 37 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 54
prompt displays, type in the new number. 9. Press enter on all prompts to accept their default settings. 10. Enter the switchEnable command. This enables the joining switch to obtain a new domain :FID89:admin> configure Configure... 38 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 55
any features on that switch are supported in the fabric with the newer code. When the Management Server (MS) Platform services are enabled on a switch running 's Guide for more information on that specific software feature. Fabric OS Troubleshooting and Diagnostics Guide 39 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 56
only supported between F_Ports. This is a useful way to troubleshoot a problem port support. • Mirror port bandwidth limits mirror connections. • Deleting a port mirroring connection with IOD enabled causes frame drop between two endpoints. 40 Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 57
Port mirroring is supported over GbE ports/FCIP VE tunnels Port mirroring is supported on the Brocade FCOE 10-24. Port mirroring is supported over GbE ports/FCIP VE tunnels Port mirroring is supported over GbE ports/FCIP VE tunnels Fabric OS Troubleshooting and Diagnostics Guide 41 53-1002751 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 58
1. Connect to the switch and log in using an account with admin permissions. 2. Enter the portMirror --add slotnumber/portnumber SourceID DestID command. 42 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 59
mirror connection(s) configured: 4 Mirror_Port SID DID State 18 0x070400 0x0718e2 Enabled 18 0x070400 0x0718e3 Enabled 18 0x070400 0x0718ef Enabled 18 0x070400 0x0718e0 Enabled Fabric OS Troubleshooting and Diagnostics Guide 43 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 60
3 Port mirroring 44 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 61
issues 45 •Brocade configuration form 48 support\ 106MB 2007 Aug 24 05:36 support1034\ 105MB 2007 Aug 23 06:11 config\ 0B 2007 Aug 15 15:13 firmware\ 380MB 2007 Aug 15 15:13 FW_v6.0.0\ 380MB 2007 Aug 15 15:13 Available space on usbstorage 74% Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 62
to Services FTP service. User (10.10.252.50:(none)): userFoo 331 Please specify the password. Password: 530 Login incorrect. Login failed. If your login to the FTP or SCP server has failed, verify the username and password are correct. 46 Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 63
problems help you to avoid this problem . If your platform supports a USB memory device from /usb/usbstorage/brocade/configdownload or use absolute If you selected the (default) FTP protocol, the and password are with the instructions. Otherwise Troubleshooting and Diagnostics Guide 47 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 64
your computer when you are analyzing the problem. Send this and all logs to your switch support provider. Messages captured in the logs configuration information. In the hardware reference manuals for the Brocade DCX, and DCX-4S modular switches there is a guide for FC port setting tables. Print - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 65
) Brocade configuration settings Value Domain ID Switch name Ethernet IP address Ethernet subnet mask Total number of local devices (nsShow) Total number of devices in fabric (nsAllShow) Total number of switches in the fabric (fabricShow) Fabric OS Troubleshooting and Diagnostics Guide 49 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 66
4 Brocade configuration form 50 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 67
blades contain only Fibre Channel ports: Brocade FC8-16/32/48/64. • AP blades contain extra processors and some have specialized ports: Brocade FCOE10-24 and FX8-24. • If the problem persists, you must contact the switch service provider. Fabric OS Troubleshooting and Diagnostics Guide 51 53- - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 68
can enter the firmwareCommit command manually on the switch (or on the standby CP in director) to synchronize the partitions. After the firmware commit operation completes, reissue the firmwareDownload command to upgrade the system. 52 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 69
command switch:admin> usbstorage -l firmwarekey\ 0B 2010 Mar 15 15:13 support\ 106MB 2007 Mar 24 05:36 support1034\ 105MB 2010 Mar 23 06: sure the server name or IP address, the user/password and the firmware path are valid. Cannot download the Troubleshooting and Diagnostics Guide 53 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 70
the problem persists, contact your switch support Password: Server IP: 192.168.168.115, Protocol IPv4 Checking system settings for firmwaredownload... Sanity check failed because firmwaredownload is already in progress. Troubleshooting Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 71
and after entering the firmwareDownload command. • If a problem persists, package together all of the information (the Telnet output from the supportSave command) for your switch support provider. Make sure you identify what information was Troubleshooting and Diagnostics Guide 55 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 72
7.1. Upgrade to 7.1 is not allowed because FC Fastwrite is not supported on this version. Please use "fastwritecfg" to deconfigure FC Fastwrite ) [1]: Password: Checking System Settings... Version compatibility check passed. 56 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 73
addressed before downloading the specified firmware: FC8-32E and FC8-48E are not supported by the targeted firmware. Please use slotshow to determine which of these are --disable " to disable it before downgrading. Fabric OS Troubleshooting and Diagnostics Guide 57 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 74
OS v7.1.0 with one or more of the Brocade FC10-6 blades (blade ID 39) in the system. The Brocade FC10-6 blades are not supported on firmware v7.1.0, so the firmware download operation failed then to v6.4.0, and finally to v7.1.0. 58 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 75
Fabric OS version v6.2.0 before upgrading to v6.3.0 Non-disruptive firmwaredownload is not supported when downgrading to 6.1. Please use firmwaredownload -s to download the 6.1 firmware. to reset the IOD delay to its default value. Fabric OS Troubleshooting and Diagnostics Guide 59 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 76
5 Considerations for downgrading firmware 60 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 77
, you can use this procedure to recover the password for the default accounts of user, admin, and factory. If you do not know the root password, you must contact your service support provider to recover admin passwords. Recovering passwords 1. Open a CLI connection (serial or Telnet) to the switch - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 78
password, what is the password recovery mechanism? Use passwd command to set other passwords. Use passwdDefault command to set all passwords to default. How to recover boot PROM password? Contact your switch service switch to ON. 62 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 79
. • If not sure about the problem area, collect a supportSave -n from all switches in the fabric. • If you think it may be related to E_Port authentication then collect a supportSave -n from both switches of the affected E_Port. Fabric OS Troubleshooting and Diagnostics Guide 63 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 80
your network. If you continue to have problems, collect the data in the next section and contact your switch support provider. Gathering additional information In addition to switch back to your switch service provider for repair. 64 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 81
) is not supported. • A logical fabric cannot have EX_Ports using extended ISLs and cannot serve as a backbone to any EX_Port traffic. Similarly, the default switch cannot be part of a fabric that serves as a backbone to any EX_Port traffic. Fabric OS Troubleshooting and Diagnostics Guide 65 53 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 82
on. Although VE_Ports are allowed in a base switch, Fabric OS v6.2.0 and later do not support the use of VE_Ports to carry traffic for logical fabrics using XISLs. They can be used to carry using the lfCfg --lislenable command. 66 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 83
be used as an EX_Port, use the portCfgDefault command to reset the port to its default configuration. Symptom An EX_ or VEX_Port is disabled with reason Conflict: XISL capability domain. base switch, and then create a new one. Fabric OS Troubleshooting and Diagnostics Guide 67 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 84
logical switch is set to factory defaults. When a logical switch is of switch configuration changes is not supported on this platform. Probable cause and , for example, slot 0 on a Brocade DCX or slot 12 on a Brocade DCX-4S. Slot must be enabled to Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 85
supports Virtual Fabrics has a maximum number of logical switches that may be supported because it may only exist in a base or default switch. Probable cause and recommended action You are command to correct the problem. Once the configuration Troubleshooting and Diagnostics Guide 69 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 86
guidelines to gather additional data for your switch support provider: • Perform the supportSave command. • If not sure about the problem area, perform the supportSave command on all chassis logical switches of the affected E_Port. 70 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 87
Probable cause and recommended action Use the trunkDebug port1 port2 command to troubleshoot the problem, as shown in the following procedure. 1. Connect to the switch does not support trunking. • A trunking license is required. Fabric OS Troubleshooting and Diagnostics Guide 71 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 88
ports are not the same speed or they are not set to an invalid speed. Manually set port speeds to a speed supported on both sides of the trunk. • The ports are not set to the same issuing the commands portDisable and portEnable. 72 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 89
following overview provides a basic starting point for you to troubleshoot your zoning problem. 1. Verify that you have a zone problem. 2. Determine the nature of the zone conflict. (the status that has been activated by cfgEnable) Fabric OS Troubleshooting and Diagnostics Guide 73 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 90
together by ISLs and do not communicate to each other. Each switch appears as a separate fabric when you use the fabricShow command. 74 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 91
Use to create a zone alias. Use to delete a zone alias. Use to create a zone configuration. Displays zoning configuration. Disables the active (effective) configuration Fabric OS Troubleshooting and Diagnostics Guide 75 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 92
licenseShow switchShow zoneAdd zoneCreate zoneHelp zoneShow Sets the default zone access mode to No Access, initializes a switches as admin. 2. Enter the switchDisable command on all problem switches. 3. Enter the cfgDisable command on each switch. Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 93
configuration if the default zone is set to "no access". Before the switch can join, the default zone setting has to be set to "all access". When the default zone no access option members in alphabetical order, if possible. Fabric OS Troubleshooting and Diagnostics Guide 77 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 94
problems Enter the fcPing command (refer to the Fabric OS Command Reference for more information on this command), which checks the zoning configuration for the two ports specified by: • Generates an Extended Link Service do not support the ELS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 95
for zoning problems 1. Enter the cfgActvShow command default zone access mode to No Access. switch:admin> defzone --show Default Zone Access Mode committed - No Access transaction - No Transaction See "Zone conflicts" on page 75 for additional information. Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 96
Gathering additional information Collect the data from a supportSave -n command. Then collect the data from the cfgTransShow command. For the port having the problem, collect the data from the filterPortShow command. 80 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 97
• Automatically on an individual blade whenever it is installed into a director chassis. • Manually using Fabric OS CLI commands. The error messages generated during these test activities are sent data prior to opening the session Fabric OS Troubleshooting and Diagnostics Guide 81 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 98
To save a set of files that customer support technicians can use to further diagnose the switch Automatic trace dump transfers" on page 115. Power-on self test By default, when you power on the system, the boot loader automatically performs Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 99
FRU header not programmed for switch NID, using defaults (applies only to FICON environments). sysctrld: all services Active 2005/03/31-20:12:50, [DGD services are started and the boot process displays additional console status and progress messages. Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 100
monitor DOWN WWN servers monitor HEALTHY Standby CP monitor HEALTHY Blades monitor HEALTHY Core Blades monitorHEALTHY Flash monitor HEALTHY Marginal ports monitorHEALTHY 84 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 101
) associated with the logical switch and the switch role (default switch or base switch). Allows the switch to use extended interswitch links (XISL) in the base fabric to carry traffic to this logical switch. Values are ON or OFF. Fabric OS Troubleshooting and Diagnostics Guide 85 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 102
, AN, UN). The speed can be fixed, negotiated, or auto-negotiated. The port status. Protocol support by GbE port. The details displayed for each switch differ on different switch models. For more information see system message log. 86 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 103
the default action Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. 2. If you use the spinFab command to test F_Ports connected to Brocade HBAs it is required that the firmware version on the HBA is v2.1.1 or later. Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 104
of loopback ports, change the loopback plug. Refer to "Marginal links" on page 30 for more information on changing the loopback plug. 88 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 105
the failing port in-order to check whether the blade internal ports are having some problems. - The -lb_mode 1 operand verifies that the SFP is working within normal operating portEnable command after the failover is complete. Fabric OS Troubleshooting and Diagnostics Guide 89 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 106
. The test results that are reported can be very useful in diagnosing a variety of port and link problems. Table 19 lists the Brocade products and Fabric OS releases that support D_Port. In addition, Fabric OS v7.1.0 introduces a variety of testing options and reporting enhancements. For applicable - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 107
SFP+) NOTE Electrical and optical loopback tests are not supported for ICLs. The fundamentals of D_Port testing are as . 4. The user can also start (and restart) the test manually to verify the link. Advantages of D_Port Use the D_Port tests Troubleshooting and Diagnostics Guide 91 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 108
default is off) • Testing with credit recovery (CR) on or off (default initial test suite is run automatically. Manual User starts test from switch side and optical loopback tests are not supported. • Brocade recommends that D_Port tests be limited Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 109
all of these topologies, both automatic and manual D_Port configuration and test modes are supported. HBAs also support dynamic D_Port mode. For test output examples, supported, in any mix-or-match combination: • Chassis: Brocade DCX 8510-8, DCX 8510-4 Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 110
D_Ports. (See note below.) The following equipment is supported, in any mix-or-match combination: • Access Gateways: Brocade 6505, 6510 • Switches: Brocade DCX 8510-4, DCX 8510-8, 6505, 6510, 6520 FIGURE Access Gateway" on page 97. 94 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 111
NOTE In this topology, D_Port is supported only on Brocade 16-Gbps HBA (Brocade Fabric Adapter 1860) ports operating in HBA mode with a 16-Gbps SFP+ on Brocade 16-Gbps switches running Fabric OS version Refer to Figure 3 on page 91. Fabric OS Troubleshooting and Diagnostics Guide 95 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 112
10 Port: 39 Remote WWNN: 10:00:00:05:33:7e:69:c4 Remote port: 24 Mode: Manual No. of test frames: 12 Million Test frame size: 1024 Bytes Payload Pattern: JTSPAT FEC (enabled : 1 (for 1024 byte frames at 16Gbps speed) 96 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 113
of the Brocade Command Line Utility (BCU) and Brocade Host Connectivity Manager (HCM) during or after testing. Once in D_Port mode, the adapter port does not participate in fabric operations, log in to a remote device, or run data traffic. Fabric OS Troubleshooting and Diagnostics Guide 97 53 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 114
After the default test suite is run automatically, you can run specific tests manually to obtain Brocade Fabric Adapters Administrator's Guide. Dynamic mode configuration This procedure enables a dynamic D_Port diagnostic session from the connected switch to an HBA. NOTE D_Port on HBAs is supported - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 115
There is no support for D_Port connectivity between an HBA and an Access Gateway. • D_Port is supported only on Brocade 16-Gbps HBA (Brocade Fabric Adapter 1860) detected. • D_Port configuration is not supported on mezzanine cards. Fabric OS Troubleshooting and Diagnostics Guide 99 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 116
-payload - A user-defined payload • -fec - Forward error correction (default is off) • -cr - Credit recovery (default is off) In addition, the following options are available: • - - : Timer expired - Retry if persists contact support Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 117
exit without waiting for the test to complete. It also takes following options -nframes - Specifies the number of frames to send in millions. Fabric OS Troubleshooting and Diagnostics Guide 101 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 118
in multiples of 4 otherwise the nearest higher multiple of 4 value will be taken as frame size. Default value is taken as 1024 bytes -time - Specified in HH:MM format. Either this option or the cable distance: 20 meters 102 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 119
Port: 39 Remote WWNN: 10:00:00:05:33:7e:69:c4 Remote port: 24 Mode: Manual No. of test frames: 12 Million Test frame size: 1024 Bytes Payload Pattern: JTSPAT FEC ( 26 ONLINE E,O RESPONDER 33 OFFLINE --- RESPONDER Fabric OS Troubleshooting and Diagnostics Guide 103 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 120
Allow XISL Use: ON LS Attributes: [FID: 10, Base Switch: No, Default Switch: No, Address Mode 0] Index Port Address Media Speed State Proto 24 24 AE:QoSAutoEnable, AN:AutoNegotiate, ..:OFF, -:NotApplicable, ??:INVALID 104 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 121
to help diagnose if your switch is experiencing port problems. Viewing the status of a port 1. Connect to the switch and log in as admin. 2. Enter the portShow [slot/] port command, specifying the number that corresponds to the port you are troubleshooting. In this example, the status of port 10 is - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 122
opened tenancies stopped due to starvation number of times FL has the tenancy number of times NL has the tenancy zero tenancy 106 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 123
transmitted Frames received Encoding errors inside frames Frames with CRC errors CRC errors that occur on frames with good end-of-frame delimiters. Fabric OS Troubleshooting and Diagnostics Guide 107 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 124
type. For detailed specifications on these components, refer to the switch hardware reference manual. The specific output from the status commands varies depending on the switch type. the fanShow command: switch:admin> fanshow 108 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 125
depending on switch type and number of fans present. Refer to the appropriate hardware reference manual for details regarding the fan status. You may first consider re-seating the fan (unplug ID 1 Ok 28 82 2 Ok 16 60 Fabric OS Troubleshooting and Diagnostics Guide 109 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 126
hardware reference manual for your cycles and reboots. The Brocade DCX, DCX 8510 family 192.168.38.2050 Since RASlog supports Virtual Fabrics and logical switches, the means the message was generated by the default switch instance. 2008/08/01-00:19 Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 127
is completely separate from the system message log. The port log is typically used to troubleshoot device connections. Viewing the port log 1. Connect to the switch and log in as 28 22380000,02e301c1,00000c1e,0000001c,00000000 Fabric OS Troubleshooting and Diagnostics Guide 111 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 128
contains the information being transported by the frame and is determined by the higher-level service or FC_4 upper level protocol. There are many different payload formats based on the PORT Tx 3 0 c0fffffd,00fffffd,02ee09a8,00000001 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 129
is an IP-based service for logging system messages made available by default on UNIX and Linux facility level. Configuring the host Fabric OS supports a subset of UNIX-style message severities that default to the UNIX local7 facility. To Troubleshooting and Diagnostics Guide 113 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 130
syslogdfacility -l n n is a number from 0 through 7, indicating a UNIX local7 facility. The default is 7. It is necessary to set the facility level only if you specified a facility other command: switch:admin> syslogdipremove 10.1.2.1 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 131
server. If a problem occurs, you can then provide your customer support representative with the most detailed information possible. To ensure the best service, you should set hour. Specify 0 hours to disable the checking feature. Fabric OS Troubleshooting and Diagnostics Guide 115 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 132
-c This command will collect RASLOG, TRACE, supportShow, core file, FFDC data and other support information and then transfer them to a FTP/SCP server or a USB device. This operation OK to proceed? (yes, y, no, n): [no] y 116 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 133
command. When you are gathering information to give to your switch support provider, you may be asked the switch model. If you do 43 4024 44 4900 45 4016 51 4018 61 4424 62 Brocade DCX 64 5300 66 5100 2 Gb 32-port switch 2 Gb Troubleshooting and Diagnostics Guide 117 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 134
8 Gb 24-port embedded switch 76 8000 8 Gb 16-FC port, 10 GbE 8-Ethernet port switch 77 Brocade DCX-4S 8 Gb 192-port core fabric backbone 83 7800 8 Gb 16-FC ports, 6 GbE ports FC ports blade 8 Gb 16-port encryption blade 118 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 135
blade 16 Gb 48-FC ports blade 16 Gb 32-FC ports blade 8 Gb 32-FC ports blade 8 Gb 48-FC ports blade Fabric OS Troubleshooting and Diagnostics Guide 119 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 136
A Switch Type and Blade ID 120 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 137
in loop, shared areas in PID assignments on blades, NPIV, and Access Gateway devices) Result: hexadecimal triplet 610600 = decimal triplet 97,06,00 Fabric OS Troubleshooting and Diagnostics Guide 121 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 138
170 Hex a1 a2 a3 a4 a5 a6 a7 a8 a9 aa Decimal 171 172 173 174 175 176 177 178 179 180 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 139
Hex f1 f2 f3 f4 f5 f6 f7 f8 f9 fa Decimal 251 252 253 254 255 Hex fb fc fd fe ff Fabric OS Troubleshooting and Diagnostics Guide 123 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 140
B Hexadecimal Conversion 124 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 141
52 browser troubleshooting certificates, 63 C certificates corrupt, 63 invalid, 63 not installed, 63 troubleshooting, 63 command output, 7 common problem areas, support provider, 5 converting hexadecimal numbers, 121-123 core file warning messages, 13 Fabric OS Troubleshooting and Diagnostics Guide - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 142
, 3 fabric merge problem, 73 fabric segmentation configuration mismatch, 75 content mismatch, 75 default zone access, 77 information, 7 detailed information, 8 information for technical support, 5 H hexadecimal conversion, 121-123 hexadecimal to Troubleshooting and Diagnostics Guide 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 143
NS, 26 NTP, 1 O output from a console, 6 P passwords, recovering forgotten, 61 pathInfo, 20 performance problems, 4 PLOGI, 24 POD enabling ports, 89 point-to-point initialization R RAS logs, 12 recovering forgotten passwords, 61 Fabric OS Troubleshooting and Diagnostics Guide 127 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 144
zone problem, 73 time is not in-sync, 11 troubleshooting certificates, 63 corrupt certificate, 63 invalid certificate, 63 trunk bounces, 4 failed to form, 4 trunk goes offline and online (bounces), 72 U U_Port, 23 user forgot password troubleshooting, 65 invalid FID, 66 logical - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 145
Z zone configuration, 2 configuration mismatch, 5 content mismatch, 5 resolving conflicts, 75 troubleshooting, 75 type mismatch, 5 Fabric OS Troubleshooting and Diagnostics Guide 129 53-1002751-01 - Dell PowerConnect Brocade M6505 | Brocade 7.1.0 Fabric OS Troubleshooting and Di - Page 146
130 Fabric OS Troubleshooting and Diagnostics Guide 53-1002751-01
53-1002751-01
14 December 2012
®
Fabric OS
Troubleshooting and Diagnostics Guide
Supporting Fabric OS v7.1.0
®