Dell PowerConnect W Clearpass 100 Software Implementing Accounting-Based Autho - Page 19

4 Verifying Accounting-Based Authorization Check NAS captive portal settings Connect to the guest network, and open a web browser. Ensure that the NAS captive portal takes effect, and redirects your web browser to the login page. Troubleshooting tips: If these steps are unsuccessful, check your NAS equipment configuration (wired or wireless). • Is the client able to reach the NAS controller? • Is the client able to reach the Amigopod Visitor Management Appliance? • Has the correct external login page URL been provided? Check terms of use page Click the "terms of use" link on the login page. Verify that the terms of use are displayed in a separate browser window. Troubleshooting tips: If the terms of use page is not displayed, or displays incorrectly, check the following items: • Has the correct link to the terms of use page been configured under Customization> Guest Manager settings, and in the login and/or landing page Header/Footer HTML text areas? • Does the Terms of Use web login page have valid HTML syntax for the text to be displayed? Check login page Attempt to log into the network using an invalid username or password. Verify that the login page displays an error message stating "Invalid username or password". Attempt to log into the network without selecting the "I accept the terms of use" checkbox. Verify that the login page displays an error message stating "In order to log in, you must accept the terms and conditions". Log in to the network using a valid username and password. Verify that the login message is displayed briefly, followed by the landing page. Troubleshooting tips: If the login is not successful check the following items: • Have you provided the correct vendor settings for the login page? • Is the NAS equipment actually receiving the login attempt from the client and performing a RADIUS login attempt? This can be checked by looking for a RADIUS authentication attempt from the NAS, at RADIUS > Server Control or under Administrator > System Logs. Amigopod |Technical Note Implementing Accounting-Based Authorization |19