Dell PowerEdge 6400 Diagnostics Failure Message

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P/N 232RY Rev. A00

April 2000

www.dell.com

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Dell Diagnostics, which is included on the

Dell OpenManage Server Assistant

CD and

on your system utility partition, cannot test the PowerEdge Expandable RAID Control-

ler 2/Dual Channel (PERC 2/DC) small computer system interface (SCSI) adapter. If

your system contains one or more of these adapters with drives attached, you will

receive the message

Unknown target error

when you run the diagnostics. The

error message applies only to the PERC 2/DC SCSI adapter and can be ignored. The

remainder of the diagnostics testing is not affected.

When a permanent solution to this problem becomes available, Dell will post this

information at

.

To avoid the error message when running the diagnostics, complete the following

steps:

1.

Boot to the utility partition and run the Dell Diagnostics.

2.

Choose

Select Devices to Test

in the main menu of the Dell Diagnostics.

3.

Select

PERC 2/DC

in the

Device Groups

window.

4.

Highlight

Select

in the taskbar along the bottom of the screen and press

<Enter>.

5.

Select

One

in the taskbar and press <Enter>.

6.

Press <Esc> and select

Run tests

in the taskbar.

7.

Highlight

All

in the taskbar and press <Enter>. This runs all the diagnostics

except the PERC 2/DC tests.

To test the PERC 2/DC adapter(s), complete the following steps:

1.

Boot to the

Dell OpenManage Server Assistant

CD.

2.

Select

SETUP

from the taskbar at the top of the screen.

3.

Choose

Create Diskettes

from the PowerEdge setup screen.