Dell PowerEdge 6400 Diagnostics Failure Message - Page 1

Dell Diagnostics, which is included on the Dell OpenManage Server Assistant CD and on your system utility partition, cannot test the PowerEdge Expandable RAID Controller 2/Dual Channel (PERC 2/DC) small computer system interface (SCSI) adapter. If your system contains one or more of these adapters with drives attached, you will receive the message Unknown target error when you run the diagnostics. The error message applies only to the PERC 2/DC SCSI adapter and can be ignored. The remainder of the diagnostics testing is not affected. When a permanent solution to this problem becomes available, Dell will post this information at http://support.dell.com. To avoid the error message when running the diagnostics, complete the following steps: 1. Boot to the utility partition and run the Dell Diagnostics. 2. Choose Select Devices to Test in the main menu of the Dell Diagnostics. 3. Select PERC 2/DC in the Device Groups window. 4. Highlight Select in the taskbar along the bottom of the screen and press . 5. Select One in the taskbar and press . 6. Press and select Run tests in the taskbar. 7. Highlight All in the taskbar and press . This runs all the diagnostics except the PERC 2/DC tests. To test the PERC 2/DC adapter(s), complete the following steps: 1. Boot to the Dell OpenManage Server Assistant CD. 2. Select SETUP from the taskbar at the top of the screen. 3. Choose Create Diskettes from the PowerEdge setup screen. www.dell.com P/N 232RY Rev. A00 April 2000 ™