Dell PowerEdge M420 Information Update - Support for PowerEdge C410x o - Page 3

Troubleshooting - drivers

Page 3 highlights

Troubleshooting Issue Resolution No GPU cards are detected. 1 Download and install the GPU-specific drivers from the card manufacturer website. 2 Ensure that the CMOS token for C410x is set properly. 3 Ensure that the appropriate power sequencing is followed. PCI configuration error message during post: Plug & Play Configuration Error, Prefetchable Memory Allocation 1 Reduce the number of GPU cards or PCIe cards installed in the system. For more information, see "Example Configurations With Maximum Number of GPUs Supported". NOTE: The maximum number of PCIe devices supported depends on the memory resource requirements of each individual card. 2 Set the C410x port configuration to 2:1 or 4:1 mode. NOTE: The C410x does not support the 8:1 mode in the M610x, R710, and R410 systems due to limited system resources for PCIe devices. Table 1. Example Configurations With Maximum Number of GPUs Supported System M610x PowerEdge C410x Internal PCIe Add-In Cards Number Configuration Storage of GPUs Controller Supported (Maximum) 4:1 mode, single Dell Dell SAS 6i/R Broadcom 5709 Quad Port 4 X410 card installed Controller GbE TOE/iSoE PCIe Card Broadcom 5709 Quad Port GbE TOE/iSoE PCIe Card 4:1 mode, 2xDell Dell SAS 6i/R None 5 X410 cards installed Controller 4:1 mode, 2xDell Dell SAS 6i/R Broadcom NetXtreme II 4 X410 cards installed Controller 57711 Ethernet Mezzanine Card 4:1 mode, 2xDell Dell SAS 6i/R Mellanox ConnectX MDI X410 cards installed Controller DDR InfiniBand Server Blade I/O Mezzanine Card

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Troubleshooting
Issue
Resolution
No GPU cards are detected.
1
Download and install the GPU-specific drivers from
the card manufacturer website.
2
Ensure that the CMOS token for C410x is set properly.
3
Ensure that the appropriate power sequencing is
followed.
PCI configuration error
message during post:
Plug & Play
Configuration
Error, Prefetchable
Memory Allocation
1
Reduce the number of GPU cards or PCIe cards
installed in the system. For more information, see
"Example Configurations With Maximum Number of
GPUs Supported".
NOTE:
The maximum number of PCIe devices supported
depends on the memory resource requirements of each
individual card.
2
Set the C410x port configuration to 2:1 or 4:1 mode.
NOTE:
The C410x does not support the 8:1 mode in the
M610x, R710, and R410 systems due to limited system
resources for PCIe devices.
Table 1.
Example Configurations With Maximum Number of GPUs Supported
System
PowerEdge C410x
Configuration
Internal
Storage
Controller
PCIe Add-In Cards
Number
of GPUs
Supported
(Maximum)
M610x
4:1 mode, single Dell
X410 card installed
Dell SAS 6i/R
Controller
Broadcom 5709 Quad Port
GbE TOE/iSoE PCIe Card
4
Broadcom 5709 Quad Port
GbE TOE/iSoE PCIe Card
4:1 mode, 2xDell
X410 cards installed
Dell SAS 6i/R
Controller
None
5
4:1 mode, 2xDell
X410 cards installed
Dell SAS 6i/R
Controller
Broadcom NetXtreme II
57711 Ethernet Mezzanine
Card
4
4:1 mode, 2xDell
X410 cards installed
Dell SAS 6i/R
Controller
Mellanox ConnectX MDI
DDR InfiniBand Server
Blade I/O Mezzanine Card