Dell PowerEdge T640 EMC Boot Optimized Server Storage-S1 Users Guide - Page 28

LC log displays fan unavailability error, Updating BOSS-S1 controller firmware using iDRAC or LC fails

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LC log displays fan unavailability error Issue: LC log displays The BOSS-S1 device does not have a fan installed in it error message. Probable Cause: Currently there is no fan requirement for BOSS-S1, which might be required in future based on M.2 thermal requirement. Corrective Action: No action required. This error message can be ignored. Updating BOSS-S1 controller firmware using iDRAC or LC fails Issue: Updating firmware on a BOSS-S1 controller from versions A00 to A01 using iDRAC/LC fails. Probable Cause: The systems management support is not enabled in the firmware version A00. iDRAC/LC update is supported only on the firmware version A01 and later. Corrective Action: Use UEFI, OS DUP, or BOSS -S1 CLI to update firmware. Physical disk size not updated in iDRAC Probable Cause: When Collect System Inventory on Reboot (CSIOR) is disabled, iDRAC displays partial information about BOSS-S1 components. Corrective Action: Ensure that CSIOR is enabled in iDRAC for the server to collect the system inventory on reboot. NOTE: Ensure that the BOSS-S1 controller firmware and iDRAC firmware are updated to the latest version. Physical disk/Virtual disk missing in iDRAC Probable Cause: When Collect System Inventory on Reboot (CSIOR) is disabled, iDRAC displays partial information about BOSS-S1 components. Corrective Action: Ensure that CSIOR is enabled in iDRAC for the server to collect the system inventory on reboot. NOTE: Ensure that the BOSS-S1 controller firmware and iDRAC firmware are updated to the latest version. Back Ground Activity task progress in HII does not report real-time status Issue: Back Ground Activity (BGA) task progress in HII does not report the real-time status of running tasks. Probable Cause: This is an expected firmware behavior, and there is no functionality loss. Corrective Action: It is recommended that you check the BOSS-S1 CLI for status. NOTE: BOSS-S1 Command Line Interface (CLI) and Dell EMC Open Manage Storage Services only report events for the tasks that are completed. Virtual disk state will be generated twice Issue: Probable Cause: Events related to virtual disk state will be generated twice in BOSS-S1 CLI and Open Manage Storage Services (OMSS). This occurs when Dell EMC PowerEdge Servers perform a cold reboot. 28 Troubleshooting

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LC log displays fan unavailability error
Issue:
LC log displays
The BOSS-S1 device does not have a fan installed in it
error message.
Probable Cause:
Currently there is no fan requirement for BOSS-S1, which might be required in future based on M.2 thermal
requirement.
Corrective Action:
No action required. This error message can be ignored.
Updating BOSS-S1 controller firmware using
iDRAC or LC fails
Issue:
Updating firmware on a BOSS-S1 controller from versions A00 to A01 using iDRAC/LC fails.
Probable Cause:
The systems management support is not enabled in the firmware version A00. iDRAC/LC update is supported
only on the firmware version A01 and later.
Corrective Action:
Use UEFI, OS DUP, or BOSS -S1 CLI to update firmware.
Physical disk size not updated in iDRAC
Probable Cause:
When Collect System Inventory on Reboot (CSIOR) is disabled, iDRAC displays partial information about BOSS-S1
components.
Corrective Action:
Ensure that CSIOR is enabled in iDRAC for the server to collect the system inventory on reboot.
NOTE:
Ensure that the BOSS-S1 controller firmware and iDRAC firmware are updated to the latest
version.
Physical disk/Virtual disk missing in iDRAC
Probable Cause:
When Collect System Inventory on Reboot (CSIOR) is disabled, iDRAC displays partial information about BOSS-S1
components.
Corrective Action:
Ensure that CSIOR is enabled in iDRAC for the server to collect the system inventory on reboot.
NOTE:
Ensure that the BOSS-S1 controller firmware and iDRAC firmware are updated to the latest
version.
Back Ground Activity task progress in HII does not
report real-time status
Issue:
Back Ground Activity (BGA) task progress in HII does not report the real-time status of running tasks.
Probable Cause:
This is an expected firmware behavior, and there is no functionality loss.
Corrective Action:
It is recommended that you check the BOSS-S1 CLI for status.
NOTE:
BOSS-S1 Command Line Interface (CLI) and Dell EMC Open Manage Storage Services only report events for the
tasks that are completed.
Virtual disk state will be generated twice
Issue:
Events related to virtual disk state will be generated twice in BOSS-S1 CLI and Open Manage Storage Services
(OMSS).
Probable Cause:
This occurs when Dell EMC PowerEdge Servers perform a cold reboot.
28
Troubleshooting