Dell PowerVault DL4000 Dell PowerVault DL4000 Backup To Disk Appliance - Power - Page 7

Known Issues And Limitations

Page 7 highlights

2 Known Issues And Limitations Inaccurate Reporting Due To Unexpected Replacement Of MD1200 Enclosures Description Workaround/ Solution Unexpected replacement of MD1200 enclosures may cause incorrect results in several tools. After the enclosure configuration is corrected, restart and complete all the steps in the AppAssure Appliance Configuration Wizard. Desktop Shortcut For AppAssure Not Displayed For Domain Users Description Workaround/ Solution For domain users without administrator privileges, the desktop shortcut for AppAssure software is not displayed. The AppAssure software desktop shortcut is displayed only for users with administrator privileges. Log on the appliance as a local admin or a user with administrative privileges. Core Console Shortcut Is Not Updated With Hostname Change Description Cause Workaround/ Solution After the hostname of the system (with AppAssure Core Console installed on it) is changed, the AppAssure Core Console shortcut located under Start → AppAssure → Core is not updated with the new hostname. This issue occurs if you close the AppAssure Console and delete the desktop shortcut for the AppAssure Console after changing the hostname of the system using AppAssure Appliance Configuration Wizard. Do not delete the desktop shortcut for the AppAssure Core Console. Error Displayed When No NIC Is Selected For Configuration Description Workaround/ Solution An error is displayed when you configure the appliance without selecting any NIC. While configuring the appliance, connect at least one ethernet port. 1. Close the displayed error message. 2. Restart the appliance. 3. Connect at least one ethernet port. 4. Start the AppAssure Appliance Configuration Wizard and select at least one NIC port for configuration. 7

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Known Issues And Limitations
Inaccurate Reporting Due To Unexpected Replacement Of MD1200
Enclosures
Description
Unexpected replacement of MD1200 enclosures may cause incorrect results in several tools.
Workaround/
Solution
After the enclosure configuration is corrected, restart and complete all the steps in the
AppAssure Appliance Configuration Wizard.
Desktop Shortcut For AppAssure Not Displayed For Domain Users
Description
For domain users without administrator privileges, the desktop shortcut for AppAssure
software is not displayed.
Workaround/
Solution
The AppAssure software desktop shortcut is displayed only for users with administrator
privileges. Log on the appliance as a local admin or a user with administrative privileges.
Core Console Shortcut Is Not Updated With Hostname Change
Description
After the hostname of the system (with AppAssure Core Console installed on it) is changed, the
AppAssure Core Console shortcut located under
Start
AppAssure
Core
is not updated
with the new hostname.
Cause
This issue occurs if you close the AppAssure Console and delete the desktop shortcut for the
AppAssure Console after changing the hostname of the system using AppAssure Appliance
Configuration Wizard.
Workaround/
Solution
Do not delete the desktop shortcut for the AppAssure Core Console.
Error Displayed When No NIC Is Selected For Configuration
Description
An error is displayed when you configure the appliance without selecting any NIC.
Workaround/
Solution
While configuring the appliance, connect at least one ethernet port.
1. Close the displayed error message.
2. Restart the appliance.
3. Connect at least one ethernet port.
4. Start the AppAssure Appliance Configuration Wizard and select at least one NIC port for
configuration.
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