Dell Precision 470 Quick Reference Guide - Page 30

Diagnostic Light Codes Before POST, Light Pattern, Problem Description, Suggested Resolution - diagnostic lights

Page 30 highlights

www.dell.com | support.dell.com Diagnostic Light Codes Before POST Light Pattern ABCD ABCD ABCD ABCD ABCD ABCD = yellow = green = off Problem Description Suggested Resolution off No electrical power is Connect the computer to an electrical outlet. Ensure off supplied to the computer. that the front-panel power light is on. If the power light is off, ensure that the computer is connected to a off working electrical outlet and then press the off power button. If the problem is still not resolved, contact Dell for technical assistance. yellow off off off The computer is in a normal off condition; the computer is connected to an electrical outlet. Press the power button to turn the computer on. If the computer does not turn on, ensure that the frontpanel power light is on. If the power light is off, ensure that the computer is connected to a working electrical outlet and then press the power button. If the problem is still not resolved, contact Dell for technical assistance. yellow yellow off off The computer is in a reduced Use one of the appropriate methods to "wake up" the power or "sleep" state. computer. See "Advanced Features" in the User's Guide. If the problem is not resolved and you are trying to wake the computer with a USB mouse or keyboard, substitute the mouse or keyboard with a working PS/2 mouse or keyboard and then try to wake the computer. yellow yellow yellow off The BIOS is not executing. Ensure that the processor is seated correctly and restart the computer. If the problem is still not resolved, contact Dell for technical assistance. off yellow off off A possible power supply or power cable failure has occurred. Perform the procedure in "Power Problems" in the User's Guide. If the problem is still not resolved, contact Dell for technical assistance. off A possible system board off failure has occurred. Contact Dell for technical assistance. yellow off 30 Quick Reference Guide

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30
Quick Reference Guide
www.dell.com | support.dell.com
Diagnostic Light Codes Before POST
Light Pattern
Problem Description
Suggested Resolution
off
off
off
off
No electrical power is
supplied to the computer.
Connect the computer to an electrical outlet. Ensure
that the front-panel power light is on. If the power light
is off, ensure that the computer is connected to a
working electrical outlet and then press the
power button.
If the problem is still not resolved, contact Dell for
technical assistance.
yellow
off
off
off
The computer is in a normal
off condition; the computer
is connected to an
electrical outlet.
Press the power button to turn the computer on.
If the computer does not turn on, ensure that the front-
panel power light is on. If the power light is off, ensure
that the computer is connected to a working electrical
outlet and then press the power button.
If the problem is still not resolved, contact Dell for
technical assistance.
yellow
yellow
off
off
The computer is in a reduced
power or "sleep" state.
Use one of the appropriate methods to "wake up" the
computer. See "Advanced Features" in the
User’s Guide
.
If the problem is not resolved and you are trying to wake
the computer with a USB mouse or keyboard, substitute
the mouse or keyboard with a working PS/2 mouse or
keyboard and then try to wake the computer.
yellow
yellow
yellow
off
The BIOS is not executing.
Ensure that the processor is seated correctly and restart
the computer.
If the problem is still not resolved, contact Dell for
technical assistance.
off
yellow
off
off
A possible power supply or
power cable failure
has occurred.
Perform the procedure in "Power Problems" in the
User’s Guide
.
If the problem is still not resolved, contact Dell for
technical assistance.
off
off
yellow
off
A possible system board
failure has occurred.
Contact Dell for technical assistance.
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
A
B
C
D
= yellow
= green
= off