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Dell Precision M6300 User's Guide - Page 126

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A program is designed for an earlier Windows operating system RUN THE PROGRAM COMPATIBILITY WIZARD Windows XP: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-XP operating system environments. 1 Click Start→All Programs→Accessories→Program Compatibility Wizard→Next. 2 Follow the instructions on the screen. Windows Vista: The Program Compatibility Wizard configures a program so that it runs in an environment similar to non-Windows Vista operating system environments. 1 Click Start →Control Panel→Programs→Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds (until the computer turns off), and then restart your computer. Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION • Ensure that the program is compatible with the operating system installed on your computer. • Ensure that your computer meets the minimum hardware requirements needed to run the software. See the software documentation for information. • Ensure that the program is installed and configured properly. • Verify that the device drivers do not conflict with the program. • If necessary, uninstall and then reinstall the program. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, CDS, OR DVDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR 126 Troubleshooting

Section	Page
User’s Guide	1
Finding Information	15
About Your Computer	23
Determining Your Computer’s Configuration	23
Front View	24
Left Side View	29
Right Side View	30
Back View	31
Bottom View	35
Setting Up Your Computer	37
Transferring Information to a New Computer	37
Microsoft® Windows® XP	37
Running the Files and Settings Transfer Wizard	38
Microsoft Windows Vista®	40
Using a Battery	43
Battery Performance	43
Checking the Battery Charge	44
Dell™ QuickSet Battery Meter	44
Microsoft® Windows Vista® Power Meter	45
Microsoft® Windows® Power Meter	45
Charge Gauge	45
Low-Battery Warning	46
Conserving Battery Power	46
Power Management Modes	47
Standby and Sleep Mode	47
Hibernate Mode	47
Configuring Power Management Settings	48
Accessing Power Options Properties	49
Charging the Battery	49
Removing the Battery	50
Storing a Battery	51
Using the Keyboard	53
Numeric Keypad	53
Key Combinations	54
System Functions	54
Battery	54
CD or DVD Tray	54
Display Functions	54
Wireless Networking and Bluetooth® Wireless Technology Function	54
Power Management	55
Speaker Functions	55
Microsoft® Windows® Logo Key Functions	55
Microsoft® Windows Vista® Logo Key Functions	56
Touch Pad	56
Customizing the Touch Pad	58
Using the Display	59
Adjusting Brightness	59
Using a Projector	59
Making Images and Text Look Bigger or Sharper	60
Microsoft® Windows® XP	60
Windows Vista®	60
Using Multimedia	63
Playing CDs or DVDs	63
Copying CD, DVD, and Blu-ray Disc™ (BD) Media	65
Adjusting the Volume	68
Adjusting the Picture	69
Connecting Your Computer to a TV or Audio Device	70
Setting Up and Using Networks	87
Connecting a Network or Broadband Modem Cable	87
Setting Up a Network in the Microsoft® Windows® XP Operating System	88
Setting Up a Network in the Microsoft Windows Vista® Operating System	89
Wireless Local Area Network (WLAN)	89
What You Need to Establish a WLAN Connection	89
Checking Your Wireless Network Card	89
Setting Up a New WLAN Using a Wireless Router and a Broadband Modem	90
Connecting to a WLAN	92
Mobile Broadband / Wireless Wide Area Network (WWAN)	94
What You Need to Establish a Mobile Broadband Network Connection	95
Checking Your Dell Mobile Broadband Card	95
Connecting to a Mobile Broadband Network	96
Microsoft® Windows® Firewall	96
Using Cards	99
ExpressCards	99
ExpressCard Blanks	100
Installing an ExpressCard	100
Removing an ExpressCard or Blank	101
Smart Cards	102
About Smart Cards	102
Installing a Smart Card	103
Securing Your Computer	105
Security Cable Lock	105
Smart Cards and Fingerprint Readers	105
Passwords	106
About Passwords	106
Using a Primary Password	107
Using an Administrator Password	107
Using a Hard Drive Password	108
Trusted Platform Module (TPM)	109
Enabling the TPM Feature	109
Security Management Software	110
Activating the Security Management Software	110
Using the Security Management Software	110
Computer Tracking Software	111
If Your Computer Is Lost or Stolen	111
Alert Standard Format (ASF)	112
Cleaning Your Computer	113
Computer, Keyboard, and Monitor	113
Touch Pad	113
CDs and DVDs	113
Troubleshooting	115
Dell Diagnostics	115
When to Use the Dell Diagnostics	115
Starting the Dell Diagnostics From Your Hard Drive	115
Starting the Dell Diagnostics From the Drivers and Utilities Media	116
Dell Diagnostics Main Menu	117
Solving Problems	119
Battery Problems	120
Drive Problems	120
E-Mail, Modem, and Internet Problems	122
Error Messages	123
IEEE 1394 Device Problems	124
Lockups and Software Problems	125
Memory Problems	127
Network Problems	127
Power Problems	128
Printer Problems	129
Scanner Problems	129
Sound and Speaker Problems	130
Touch Pad or Mouse Problems	131
Video and Monitor Problems	132
If only part of the display is readable	133
Power Lights	134
System Setup Program	137
Overview	137
Viewing the System Setup Screens	138
System Setup Screens	138
Commonly Used Options	138
Changing the Boot Sequence	138
Reinstalling Software	141
Drivers	141
What Is a Driver?	141
Identifying Drivers	141
Reinstalling Drivers and Utilities	142
Troubleshooting Software and Hardware Problems	145
Restoring Your Operating System	146
Using Microsoft® Windows® System Restore	146
Using Microsoft Windows System Restore	148
Using Dell™ PC Restore and Dell Factory Image Restore	150
Using the Operating System Media	152
Adding and Replacing Parts	155
Before You Begin	155
Recommended Tools	155
Turning Off Your Computer	155
Before Working Inside Your Computer	156
Optical Drive	158
Hard Drive	159
Removing the Hard Drive	159
Replacing the Hard Drive	161
Memory	161
Removing the Memory Module(s)	161
Replacing the Memory Module(s)	163
Modem	165
Removing the Modem	165
Replacing the Modem	166
Mini Card	167
Internal Card With Bluetooth® Wireless Technology	171
Hinge Cover	173
Removing the Hinge Cover	173
Replacing the Hinge Cover	174
Keyboard	174
Display	176
Removing the Display Assembly	176
Replacing the Display Assembly	179
Display Bezel	181
Removing the Display Bezel	182
Replacing the Display Bezel	185
Display Panel	185
Removing the Display Panel	186
Replacing the Display Panel	187
Display Latch	188
Removing the Display Latch	188
Replacing the Display Latch	189
Coin-Cell Battery	189
Removing the Coin-Cell Battery	189
Replacing the Coin-Cell Battery	191
Flash Cache Module	191
Removing the FCM	191
Replacing the FCM	192
Palm Rest	192
Removing the Palm Rest	193
Replacing the Palm Rest	195
Speakers	196
Removing the Speakers	196
Replacing the Speakers	197
USB Port Board	197
Removing the USB Port Board	197
Replacing the USB Port Board	199
Processor Thermal-Cooling Assembly	200
Removing the Processor Thermal-Cooling Assembly	200
Replacing the Processor Thermal-Cooling Assembly	201
Processor Module	202
Removing the Processor Module	202
Replacing the Processor Module	204
Video Card/Thermal-Cooling Assembly	204
Removing the Video Card/Thermal-Cooling Assembly	204
Replacing the Video Card/Thermal-Cooling Assembly	206
System Fan(s)	206
Removing the System Fan(s)	206
Replacing the System Fan(s)	209
ExpressCard Cage	209
Smart Card Reader	211
Removing the Smart Card Reader	211
Replacing the Smart Card Reader	212
System Board	212
Removing the System Board	212
Replacing the System Board	218
Battery Latch Assembly	219
Removing the Battery Latch Assembly	219
Replacing the Battery Latch Assembly	222
Flashing the BIOS	223
Pin Assignments for I/O Connectors	223
USB Connector	223
Video Connector	224
S-Video TV-Out Connector	224
IEEE 1394 Connector	225
Dell™ QuickSet	227
Traveling With Your Computer	229
Identifying Your Computer	229
Packing the Computer	229
Travel Tips	230
Traveling by Air	230
Getting Help	233
Obtaining Assistance	233
Technical Support and Customer Service	234
DellConnect	234
Online Services	234
AutoTech Service	235
Automated Order-Status Service	235
Problems With Your Order	235
Product Information	236
Returning Items for Warranty Repair or Credit	236
Before You Call	236
Contacting Dell	239
Specifications	241
Appendix	249
Macrovision Product Notice	249
FCC Notice (U.S. Only)	249
FCC Class B	249