Dell Precision R5400 Setup and Quick Reference Guide  - Page 4

Reinstalling Software, Finding Information, Getting Help, Using Dell Factory Image Restore and Dell - drivers

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Troubleshooting Software and Hardware Problems 38 Dell Diagnostics 39 Troubleshooting Tips 44 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service 49 Dell Support Utility 49 5 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 52 Restoring Your Operating System 55 Using Microsoft Windows System Restore . . . . . 56 Using Dell Factory Image Restore and Dell PC Restore 57 Using the Operating System Media 60 6 Finding Information 63 7 Getting Help 65 Obtaining Assistance 65 Technical Support and Customer Service . . . . . 66 DellConnect 66 Online Services 66 AutoTech Service 67 Automated Order-Status Service 67 4 Contents

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Contents
Troubleshooting Software and Hardware
Problems
. . . . . . . . . . . . . . . . . . . . . .
38
Dell Diagnostics
. . . . . . . . . . . . . . . . . . .
39
Troubleshooting Tips
. . . . . . . . . . . . . . . . . . .
44
Power Problems
. . . . . . . . . . . . . . . . . .
45
Memory Problems
. . . . . . . . . . . . . . . . .
46
Lockups and Software Problems
. . . . . . . . . .
47
Dell Technical Update Service
. . . . . . . . . . .
49
Dell Support Utility
. . . . . . . . . . . . . . . . .
49
5
Reinstalling Software
. . . . . . . . . . . . . .
51
Drivers
. . . . . . . . . . . . . . . . . . . . . . . . . .
51
Identifying Drivers
. . . . . . . . . . . . . . . . .
51
Reinstalling Drivers and Utilities
. . . . . . . . . .
52
Restoring Your Operating System
. . . . . . . . . . . .
55
Using Microsoft
Windows
System Restore
. . . . .
56
Using Dell Factory Image Restore and Dell
PC Restore
. . . . . . . . . . . . . . . . . . . . .
57
Using the Operating System Media
. . . . . . . . .
60
6
Finding Information
. . . . . . . . . . . . . . . .
63
7
Getting Help
. . . . . . . . . . . . . . . . . . . . . .
65
Obtaining Assistance
. . . . . . . . . . . . . . . . . .
65
Technical Support and Customer Service
. . . . .
66
DellConnect™
. . . . . . . . . . . . . . . . . . . .
66
Online Services
. . . . . . . . . . . . . . . . . . .
66
AutoTech Service
. . . . . . . . . . . . . . . . . .
67
Automated Order-Status Service
. . . . . . . . . .
67