Dell R710 Hardware Manual - Page 168
Troubleshooting Expansion Cards
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support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. 5 Turn off the system and attached peripherals, and disconnect the system from its electrical outlet. 6 Open the system. See "Opening the System." 7 Ensure that the controller card is firmly seated into the expansion-card connector. See "Installing the Integrated Storage Controller Card." 8 If you have a battery-cached PERC controller, ensure that the RAID battery is properly connected and, if applicable, the memory module on the PERC card is properly seated. 9 Verify that the cable connections between the SAS backplane and the integrated storage controller are correct. See "Installing the Integrated Storage Controller Card" and Figure 6-3. 10 Ensure that the cables are firmly connected to the storage controller and the SAS backplane board. 11 Close the system. See "Closing the System." 12 Reconnect the system to its electrical outlet, and turn on the system and attached peripherals. If the problem persists, see "Getting Help." Troubleshooting Expansion Cards CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product. NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card. 1 Run the appropriate online diagnostic test. See "Using Dell™ PowerEdge™ Diagnostics." 2 Turn off the system and attached peripherals, and disconnect the system from the electrical outlet. 168 Troubleshooting Your System
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