Dell S4048-ON EMC S3048-ON and S4048-ON Troubleshooting Guide March 2019 - Page 17
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4 Dell EMC support The Dell EMC support site provides documents and tools to help you effectively use Dell EMC equipment and mitigate network outages. Through the support site you can obtain technical information, access software upgrades and patches, download available management software, and manage your open cases. The Dell EMC support site provides integrated, secure access to these services. To access the Dell EMC support site, go to www.dell.com/support/. To display information in your language, scroll down to the bottom of the web page and select your country from the drop-down menu. • To obtain product-specific information, enter the 7-character service tag, known as a luggage tag, or 11-digit express service code of your switch and click Submit. To view the chassis service tag or express service code, pull out the tag or enter the show chassis command from the CLI. • To receive more technical support, click Contact Us. On the Contact Information web page, click Technical Support. To access switch documentation, go to www.dell.com/manuals/. To search for drivers and downloads, go to www.dell.com/drivers/. To participate in Dell EMC community blogs and forums, go to www.dell.com/community. Dell EMC support 17