Dell Studio XPS 8000 Setup Guide - Page 43

Starting Dell Diagnostics From the, Drivers and Utilities Disc, Choose An Option, CD/DVD/CD-RW

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Using Support Tools If PSA is not invoked: Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive and go to the Choose An Option window. 4. Select the test you want to run. 5. If a problem is encountered during a test, a message appears with an error code and a description of the problem. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 57). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag. 6. When the tests are complete, close the test screen to return to the Choose An Option window. To exit the Dell Diagnostics and restart the computer, click Exit. Starting Dell Diagnostics From the Drivers and Utilities Disc 1. Insert the Drivers and Utilities disc. 2. Shut down and restart the computer. When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop; then, shut down your computer and try again. NOTE: The next steps change the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program. 3. When the boot device list appears, highlight CD/DVD/CD-RW and press . 4. Select the Boot from CD-ROM option from the menu that appears and press . 41

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41
Using Support Tools
If PSA is not invoked:
Press any key to start the Dell Diagnostics from
the diagnostics utility partition on your hard
drive and go to the
Choose An Option
window.
Select the test you want to run.
4.
If a problem is encountered during a test,
5.
a message appears with an error code and
a description of the problem. Write down
the error code and problem description
and contact Dell (see “Contacting Dell” on
page 57).
NOTE:
The Service Tag for your computer
is located at the top of each test screen. If
you contact Dell, technical support will ask
for your Service Tag.
When the tests are complete, close the test
6.
screen to return to the
Choose An Option
window.
To exit the Dell Diagnostics and restart the
computer, click
Exit
.
Starting Dell Diagnostics From the
Drivers and Utilities Disc
Insert the
1.
Drivers and Utilities
disc.
Shut down and restart the computer.
2.
When the DELL logo appears, press <F12>
immediately.
NOTE:
If you wait too long and the
operating system logo appears, continue to
wait until you see the Microsoft
®
Windows
®
desktop; then, shut down your computer
and try again.
NOTE:
The next steps change the boot
sequence for one time only. On the next
start‑up, the computer boots according to
the devices specified in the system setup
program.
When the boot device list appears, highlight
3.
CD/DVD/CD-RW
and press <Enter>.
Select the
4.
Boot from CD-ROM
option from
the menu that appears and press <Enter>.