Dell Vostro 420 Setup and Quick Reference Guide - Page 47

Troubleshooting Software and Hardware Problems, S.M.A.R.T error - bios

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Page 47 highlights

CPU FAN FAILURE - Processor fan failure. Replace processor fan. See your Service Manual at support.dell.com. HA R D -DISK DRIVE FAILURE - Possible hard drive failure during hard drive POST. Check cables, swap hard disks, or see "Contacting Dell" on page 71 for assistance. HA R D -D I S K D R I V E R E A D F A I L U R E - Possible hard drive failure during harddrive start test (see "Contacting Dell" on page 71 for assistance). KEYBOARD FAILURE - Keyboard failure or keyboard cable loose. N O B O O T D E V I C E AVAILABLE - No bootable partition on hard drive, or the hard drive cable is loose, or no bootable device exists. • If the hard drive is your boot device, ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device. • Enter system setup and ensure that the boot sequence information is correct (see your Service Manual at support.dell.com). N O T I M E R T I C K I N T E R R U P T - A chip on the system board might be malfunctioning or system board failure (see "Contacting Dell" on page 71 for assistance). USB OVER CURRENT ERROR - Disconnect the USB device. Use external power source for the USB device. NOTICE - HARD DRIVE SELF MONITORING SYSTEM HAS REPORTED THAT A PARAMETER HAS EXCEEDED ITS NORMAL OPERATING RANGE. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. A PARAMETER OUT OF RANGE MAY OR M A Y N O T I N D I C A T E A P O T E N T I A L H A R D D R I V E P R O B L E M - S.M.A.R.T error, possible hard drive failure. This feature can be enabled or disabled in BIOS setup. Troubleshooting Software and Hardware Problems If a device is either not detected during the operating system setup or is detected but incorrectly configured, you can use the Hardware Troubleshooter to resolve the incompatibility. To start the Hardware Troubleshooter: Windows Vista: 1 Click the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. Troubleshooting 47

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Troubleshooting
47
CPU
FAN
FAILURE
—
Processor fan failure. Replace processor fan. See your
Service Manual
at
support.dell.com
.
H
ARD
-
DISK
DRIVE
FAILURE
—
Possible hard drive failure during hard drive
POST. Check cables, swap hard disks, or see "Contacting Dell" on page 71 for
assistance.
H
ARD
-
DISK
DRIVE
READ
FAILURE
—
Possible hard drive failure during hard-
drive start test (see "Contacting Dell" on page 71 for assistance).
K
EYBOARD
FAILURE
—
Keyboard failure or keyboard cable loose.
N
O
BOOT
DEVICE
AVAILABLE
—
No bootable partition on hard drive, or the
hard drive cable is loose, or no bootable device exists.
•
If the hard drive is your boot device, ensure that the cables are connected
and that the drive is installed properly and partitioned as a boot device.
•
Enter system setup and ensure that the boot sequence information is
correct (see your
Service Manual
at
support.dell.com
).
N
O
TIMER
TICK
INTERRUPT
—
A chip on the system board might be
malfunctioning or system board failure (see "Contacting Dell" on page 71 for
assistance).
USB
OVER
CURRENT
ERROR
—
Disconnect the USB device. Use external power
source for the USB device.
NOTICE - H
ARD
D
RIVE
SELF MONITORING SYSTEM
HAS
REPORTED
THAT
A
PARAMETER
HAS
EXCEEDED
ITS
NORMAL
OPERATING
RANGE
. D
ELL
RECOMMENDS
THAT
YOU
BACK
UP
YOUR
DATA
REGULARLY
. A
PARAMETER
OUT
OF
RANGE
MAY
OR
MAY
NOT
INDICATE
A
POTENTIAL
HARD
DRIVE
PROBLEM
—
S.M.A.R.T error,
possible hard drive failure. This feature can be enabled or disabled in BIOS
setup.
Troubleshooting Software and Hardware Problems
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
To start the Hardware Troubleshooter:
Windows Vista:
1
Click the Windows Vista Start button
,
and click
Help and Support.
2
Type
hardware troubleshooter
in the search field and press
<Enter> to start the search.