Dell Vostro A180 Setup and Quick Reference Guide

Dell Vostro A180 Manual

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  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 1
    Dell™ Vostro™ A100/A180 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your computer. For more information about your operating system, devices, and technologies, see the Dell Technology Guide at
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 2
    data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to Microsoft® Windows® operating systems are not applicable. Macrovision Product Notice
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 3
    Computer in an Enclosure 14 Contents Connecting to the Internet . . . . . 15 Setting Up Your Internet Connection 16 Transferring Information to a New Computer 17 Microsoft® Windows Vista® Operating System 17 Specifications 19 Troubleshooting 31 Tools 31 Power Lights 31 Beep Codes 31 3
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    Troubleshooting Tips 45 Power Problems 45 Memory Problems 46 Lockups and Software Problems 47 Dell Technical Update Service . . . 49 Reinstalling Software 51 Drivers 51 Identifying Drivers 51 Reinstalling Drivers and Utilities 51 Restoring Your Operating System 54 Using Microsoft® Windows
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    Online Services 64 AutoTech Service 65 Automated Order-Status Service 65 Problems With Your Order . . . . . 66 Product Information 66 Returning Items for Warranty Repair or Credit 66 Before You Call 67 Contacting Dell 69 Index 71 Contents 5
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 6
    Contents 6
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 7
    About Your Computer Front View 1 2 3 4 5 6 7 8 About Your Computer 1 optical drive 2 3 optional optical drive 4 bay 5 microphone 6 connector 7 power button, power 8 light optical-drive eject button USB 2.0 connectors (2) headphone connector drive-activity light 7
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    About Your Computer Back View 1 2 3 4 5 8 1 power connector 2 voltage selector switch (optional) 3 power supply light 4 back-panel connectors 5 expansion card slots 6 padlock ring NOTE: The serial and parallel connectors are available only in Vostro™ A180. 6
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 9
    Back Panel Connectors Vostro A100 10 1 9 8 2 3 4 7 6 5 About Your Computer 1 mouse connector 2 link-integrity light 3 network adapter connector 4 network-activity light 5 line-in connector 6 front line-out connector 7 microphone connector 8 USB 2.0 connectors (4) 9 VGA video
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    About Your Computer Vostro A180 12 1 11 2 10 9 8 7 3 4 5 6 10 1 mouse connector 2 parallel connector 3 network activity light 4 network adapter connector 5 link-integrity light 6 line-in connector 7 front line-out connector 8 microphone connector 9 USB 2.0 connectors (4) 10 VGA video
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 11
    Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. NOTE: Some devices may not be included if you did not order them. 1 Connect the monitor using only one of
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 12
    Setting Up Your Computer 2 Connect a USB device, such as a keyboard or mouse. 4 Connect the modem. 3 Connect the network cable. 5 Connect the power cable(s). 12
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    6 Press the power buttons on the monitor and the computer. Setting Up Your Computer 5 7 Connect to your network. 4 3 1 2 6 1 Internet service 3 wireless router 5 desktop computer with USB wireless adapter 2 cable or DSL modem 4 desktop computer with network adapter 6 USB wireless adapter 13
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 14
    in an enclosure. CAUTION: Before installing your computer in an enclosure, read the safety instructions that shipped with your computer. NOTICE: The operating temperature specifications indicated in this document reflects the maximum ambient operating temperature. The room ambient temperature needs
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 15
    to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 16
    connect to the Internet, see the Dell Technology Guide available on your hard drive or on the Dell Support website at support.dell.com. If you have 16 successfully connected in the past, the ISP might have a service outage. Contact your ISP to check the service status, or try connecting again later
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 17
    Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control dialog box, click Continue. 3 Click Start a new transfer or Continue a transfer in progress. 4 Follow the instructions provided on the screen by the Windows Easy Transfer wizard. 17
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    Setting Up Your Computer 18
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 19
    Intel Pentium® Dual-Core processor Intel Celeron® Dual-Core processor Intel Celeron processor 512 KB for Intel Atom, Intel Celeron Dual-Core, and Intel Celeron processors 1 MB for Intel Pentium Dual-Core processor Vostro A100 Intel 945GC and ICH7 seven Vostro A180 Intel G31 and ICH7 seven 19
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 20
    Specifications System Information (Continued) Vostro A100 Vostro A180 Interrupt levels 24 24 BIOS chip (NVRAM) 4 Mb 8 Mb NIC integrated network interface capable integrated network interface capable of 10/100 communication of 10/100 communication Memory Type Memory connectors Memory
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    Video Type: Integrated Discrete Audio Type Specifications Vostro A100 Vostro A180 Intel integrated video GMA 950 up to 256-MB video memory (shared) at total system memory of greater than 512 MB Intel Graphics Media Accelerator 3100 N/A optional PCI Express x16 graphics card (up to 25 W)
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    Specifications Expansion Bus Bus type Bus speed PCI connector size connector data width (maximum) 22 Vostro A100 PCI 2.3 SATA 1.0 and 2.0 USB 2.0 133 MB/s (PCI) 1.5 Gbps and 3.0 Gbps (SATA) 480-Mbps high speed, 12-Mbps full speed, 1.2-Mbps low speed (USB) one 124 pins 32 bits Vostro A180 PCI 2.3
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 23
    (maximum) PCI Express x16 connector size connector data width (maximum) Vostro A100 N/A N/A N/A N/A N/A N/A Drives Externally accessible: Internally accessible Vostro A100 two 3.5-inch drive bays four 3.5-inch SATA drive bays Specifications Vostro A180 one 36 pins 1 PCI Express lane one 164 pins
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 24
    Specifications Drives (Continued) Available devices Connectors External connectors: Video Network adapter Serial Parallel USB Audio Vostro A100 Vostro A180 • up to two 3.5-inch SATA hard drives • USB 2.0-compliant connectors three connectors for 2.0 support three connectors for 5.1 support 24
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 25
    Specifications Connectors (Continued) System board connectors: Serial ATA Floppy drive Processor fan Chassis fan PCI 2.3 PCI Express x1 PCI Express x16 Front panel control Front panel USB Front panel audio HDA header Processor Memory Vostro A100 Vostro A180 two 7-pin connectors N/A N/A one 4-pin
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 26
    Vostro A100 Vostro A180 push button push button blue light - Power on state blinking blue light- Standby state off (no light) - Power off state blue light- Power on state off (no light) - Power off and standby states blue light - A blinking blue light blue light - A blinking blue light
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 27
    Specifications Controls and Lights (Continued) Vostro A100 Vostro A180 Rear of computer: Link integrity light (on the green light - A good connection integrated network adapter) exists between the network and the computer. green light - A good connection exists between the network and the
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 28
    Specifications Power DC power supply: Wattage 180 W Maximum heat dissipation 230 VAC, 50/60 Hz, 7 A/3.5 A Coin-cell battery 3-V CR2032 lithium coin cell NOTE: Vostro A180 can support discrete graphic cards up to 25W or additional peripherals up to 25W. If greater power capabilities are
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 29
    Weight Environmental Temperature: Operating Storage Relative humidity Maximum vibration: Storage Maximum shock: Operating Storage 45.0 cm (17.7 inches) 12.7 kg (28.0 lb) Specifications 10° to 35°C (50° to 95°F) -40° to 65°C (-40° to 149°F) 20% to 80% (noncondensing) 5~500 Hz, 2.2 Grms, 15 mins
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 30
    Specifications Environmental (Continued) Altitude: Operating Storage Airborne contaminant level -15.2 to 3048 m (-50 to 10,000 ft) -15.2 to 10,668 m (-50 to 35,000 ft) G2 or lower as defined by ISA-S71.04-1985 30
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 31
    Troubleshooting • If the power light is steady blue and the computer is not responding, ensure that the display is connected and powered on. • If the power light is blinking blue (Vostro™ A100 display errors or problems. This series of beeps, called a beep code, identifies a problem. One possible
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 32
    . Continue until you have identified a faulty module or reinstalled all modules without error. If available, install good memory of the same type into your computer see your Service Manual at support.dell.com). If the problem persists, contact Dell. 3 Possible system board failure Contact
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    Troubleshooting Ensure that no special memory module/memory connector placement requirements exist (see your Service Manual at support.dell.com). Verify that the memory modules that you are installing are compatible with your computer (see your Service Manual at support.dell.com). If the problem
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 34
    Troubleshooting Error Messages CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the system setup program. See your Service Manual at support.dell.com for more information. If the problem persists, contact Dell (see "Contacting Dell" on page 69). B A D
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    disk. Troubleshooting A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS Do not use these characters in filenames. G A T E A 2 0 F A I L U R E - A memory module may be loose. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 36
    defective. Shut down the computer, remove the hard drive (see your Service 36 Manual at support.dell.com), and boot the computer from a CD. Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 37
    played (see "Dell Diagnostics" on page 42). Troubleshooting MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 38
    Troubleshooting MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING V A L U E - A memory module may be faulty or improperly seated. Reinstall the memory modules and, if necessary, replace them. See your Service Manual at support.dell.com for more information. MEMORY ODD/EVEN LOGIC
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    hard drive. See Windows Help and Support for instructions (click Troubleshooting Start→ Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive. S E E K E R R O R - The operating system cannot find a specific track on the hard
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 40
    Troubleshooting Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell Service Manual at support.dell. memory module may be loose. Run the System Memory tests and the Keyboard Controller test in the Dell Diagnostics (see "Dell
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 41
    test (see "Contacting Dell" on page 69 for assistance). K E Y B O A R D F A I L U R E - Keyboard failure or keyboard cable loose. Troubleshooting NO B O O system setup and ensure that the boot sequence information is correct (see your Service Manual at support.dell.com). N O T I M E R T I C K
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 42
    the Windows Vista Start button , and click Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps. Dell Diagnostics CAUTION
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    Service Manual at support.dell.com to review your computer's configuration information, and ensure that the device that you want to test displays in the system setup program and is active. Start the Dell Diagnostics from your hard drive or from the Dell Drivers and Utilities media. Troubleshooting
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    the Dell Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down and restart the computer. 3 When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop
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    Tips Follow these tips when troubleshooting your computer: • If you added or removed a part before the problem started, review the installation procedures and ensure that the part is correctly installed (see your Service Manual at support.dell.com). • If a device does not work, ensure
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 46
    Service Manual at support.dell.com). IF THE POWER LIGHT IS BLUE AND THE COMPUTER IS NOT RESPONDING - • Ensure that the display is connected and powered on. • If the display is connected and powered on, see "Beep Codes" on page 31. IF THE POWER LIGHT IS BLINKING BLUE outlet Memory Problems CAUTION:
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    your Service Manual at support.dell.com). • Ensure that the memory you are using is supported by your computer. For more information about the type of memory supported by your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see "Dell Diagnostics" on page 42). Troubleshooting Lockups
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 48
    Troubleshooting A program stops responding END THE PROGRAM - 1 Press < Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E
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    the program. Troubleshooting BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs. • Save and close any open files or programs and shut down your computer through the Start menu. Dell Technical Update Service The Dell Technical Update
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    Troubleshooting 50
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    NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly. Returning to a Previous Device Driver Version Windows Vista: 1 Click
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 52
    problem, reinstall the driver from your Drivers and Utilities media. 52 1 With the Windows desktop displayed, insert your Drivers and Utilities media. 2 If this is your first time to use the Drivers cases, the Drivers and Utilities program starts running automatically. If it does not, start Windows
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    you want to reinstall and follow the instructions on the screen. Reinstalling Software If a particular driver is not listed, then that driver is not required by your operating system. Manually Reinstalling Drivers After extracting the driver files to your hard drive as described in the previous
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 54
    driver files. 7 When the name of the appropriate driver appears, click the name of the driver→ preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your your operating system problem. Using Microsoft® Windows® System Restore The Windows operating systems provide
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    default view, so they may not apply if you set your Dell™ computer to the Windows Classic view. NOTE: Set your Dell™ computer to the Windows Classic view. Starting System Restore Windows Vista: 1 Click Start . 2 In the Start Search box, type System Restore and press . NOTE: The User Account
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    Image Restore only if System Restore did not resolve your operating system problem. NOTE: Dell Factory Image Restore may not be available in certain countries or on certain computers. Use Dell Factory Image Restore (Windows Vista) only as the last method to restore your operating system. These
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    files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer. To reinstall Windows, you need the Dell™ Operating System media and the Dell Drivers and Utilities media. 57
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 58
    the Dell Drivers and Utilities media and Dell Operating System media may not ship with your computer. Reinstalling Windows The DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft® Windows® desktop
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    computer. Document/Media/Label Contents Service Tag/Express Service Code The Service Tag/Express Service Code is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to direct your call when
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 60
    dell.com at the following location: www.dell.com/regulatory_compliance. Contents • A diagnostic program for your computer • Drivers for your computer NOTE: Drivers and documentation updates can be found at support.dell.com. • Desktop (U.S. only) • Safety instructions • Regulatory information •
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 61
    /Label (Continued) Contents Service Manual The Service Manual for your computer can be found at support.dell.com. • How to remove and replace parts • How to configure system settings • How to troubleshoot and solve problems Dell Technology Guide The Dell Technology Guide is available on your
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 62
    Finding Information 62
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 63
    suite of online services available at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 64 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 69
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 64
    have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. For instructions on using the Dell Support, see "Technical Support and Customer Service" on page 64. NOTE: Some of the following services are not always available
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 65
    and use your e-mail address as your password Getting Help AutoTech Service Dell's automated support service-AutoTech- provides recorded answers to the questions most frequently asked by Dell customers about their laptop and desktop computers. When you call AutoTech, use your touch-tone telephone to
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 66
    problem with your order, such as missing parts, wrong parts, or incorrect billing, contact Dell for customer assistance. Have your invoice or packing slip available when you call. For the telephone number to call for your region, see "Contacting Dell Dell Dell" Dell Diagnostics (see "Contacting Dell
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 67
    that are missing any of the preceding requirements will be refused at Dell's receiving dock and returned to you. Before You Call NOTE: Have your Express Service Code ready when you call. The code helps Dell's automated-support telephone system direct your call more efficiently. You may also be asked
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 68
    or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you performed: 68
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 69
    provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com, and verify your country or
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 70
    Getting Help 70
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    Factory Image Restore, 56 technical support and customer service, 64 Technical Update Service, 49 Dell Diagnostics, 42 starting from the Drivers and Utilities media, 44 starting from your hard drive, 43 Dell Factory Image Restore, 56 Dell Technology Guide, 61 Desktop System Software, 60 diagnostics
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    Index documentation, 59 Dell Technology Guide, 61 Service Manual, 61 drivers, 51 Drivers and Utilities media, 60 identifying, 51 reinstalling, 51 returning to a previous version, 51 Drivers and Utilities media, 52, 60 Dell Diagnostics, 42 E End User License Agreement (EULA), 60 ergonomics
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    memory troubleshooting, 46 N networks, 13 connecting, 13 O operating system Dell Factory Image Restore, 56 media, 57 reinstalling, 59 System Restore, 54 Operating System media, 59 operating system product key, 61 P phone numbers, 69 power power light conditions, 45 troubleshooting, 45 problems
  • Dell Vostro A180 | Setup and Quick Reference Guide - Page 74
    Index Service Manual, 61 Service Tag, 59 setup computer, 11 installing your computer in an enclosure, 14 Internet, 16 quick setup, 11 software problems, 48 reinstalling, 51 troubleshooting, 48-49 updates, 49 specifications all, 19 audio, 21 connectors, 24 controls and lights, 26 drives, 23
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    troubleshooting (continued) error messages, 34 memory, 46 power, 45 power light conditions, 45 power lights, 31 program crashes, 47 programs and Windows compatibility, 48 restore to previous state, 54 software, 47-49 tips, 45 U updates software and hardware, 49 W warranty information, 60 Windows
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Dell™ Vostro™ A100/A180
Setup and
Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the
Dell Technology Guide
at
support.dell.com
.