Dell XPS 13 9315 XPS 13 9315 / XPS 9315 Re-imaging guide for Windows - Page 10

Reinstallation sequence for drivers and applications, 1. Chipset device software

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7 Reinstallation sequence for drivers and applications Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device driver if you are encountering issues with a specific device. For more information, see the Dell knowledge base article 000132394 at www.dell.com/support. NOTE: The Windows operating system includes touchpad drivers; no other touchpad-driver installation is required. NOTE: The Windows operating system includes the webcam drivers; no additional webcam-driver installation is required. For video capture or streaming, users can install webcam software available from third-party providers. Dell recommends installing drivers or applications in the following sequence. 1. Chipset device software The Windows operating system may not include the updated chipset device software for Dell computers. The chipset device software is available on Dell's support site www.dell.com/support. Downloading and installing the chipset driver 1. Turn on your computer. 2. Go to www.dell.com/support. 3. Click Product support, enter the Service Tag of your computer, and then click Submit. NOTE: If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model. 4. Click Drivers & downloads > Find it myself. 5. Scroll down the page and expand Chipset. 6. Click Download to download the chipset driver for your computer. 7. After the download is complete, navigate to the folder where you saved the chipset driver file. 8. Double-click the chipset driver file icon and follow the instructions on the screen. 2. Critical Microsoft Knowledge Base (KB) updates Dell recommends installing all the latest available KB updates from the latest Windows Service Pack. Service packs are automatically downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed from the Microsoft support site. For more information, see Windows release information. 4. Intel Rapid Storage Technology (IRST) The IRST software package enables and enhances high-performance NVMe capabilities for supported operating systems. The IRST software package provides an added protection against data loss in the event of a hard-drive failure. NOTE: The following conditions must be met before you can install IRST on your computer. 10 Reinstallation sequence for drivers and applications

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Reinstallation sequence for drivers and
applications
Driver installation is critical after reinstalling the Windows operating system on your Dell computer. Install the drivers in the
correct sequence for your computer to function correctly. In some scenarios, you may have to reinstall or update the device
driver if you are encountering issues with a specific device.
For more information, see the Dell knowledge base article
000132394
at
www.dell.com/support
.
NOTE:
The Windows operating system includes touchpad drivers; no other touchpad-driver installation is required.
NOTE:
The Windows operating system includes the webcam drivers; no additional webcam-driver installation is required.
For video capture or streaming, users can install webcam software available from third-party providers.
Dell recommends installing drivers or applications in the following sequence.
1. Chipset device software
The Windows operating system may not include the updated chipset device software for Dell computers. The chipset device
software is available on Dell’s support site
www.dell.com/support
.
Downloading and installing the chipset driver
1.
Turn on your computer.
2.
Go to
www.dell.com/support
.
3.
Click
Product support
, enter the Service Tag of your computer, and then click
Submit
.
NOTE:
If you do not have the Service Tag, use the auto-detect feature or manually browse for your computer model.
4.
Click
Drivers & downloads
>
Find it myself
.
5.
Scroll down the page and expand
Chipset
.
6.
Click
Download
to download the chipset driver for your computer.
7.
After the download is complete, navigate to the folder where you saved the chipset driver file.
8.
Double-click the chipset driver file icon and follow the instructions on the screen.
2. Critical Microsoft Knowledge Base (KB) updates
Dell recommends installing all the latest available KB updates from the latest Windows Service Pack. Service packs are
automatically downloaded and installed when Windows Updates are enabled and can also be manually downloaded and installed
from the Microsoft support site. For more information, see
Windows release information
.
4. Intel Rapid Storage Technology (IRST)
The IRST software package enables and enhances high-performance NVMe capabilities for supported operating systems. The
IRST software package provides an added protection against data loss in the event of a hard-drive failure.
NOTE:
The following conditions must be met before you can install IRST on your computer.
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Reinstallation sequence for drivers and applications