Dell XPS 14Z L412Z | XPS 14Z L412z Owners Manual

Dell XPS 14Z L412Z manual content summary:

Dell XPS 14Z L412Z | XPS 14Z L412z Owners Manual - Page 1
Dell™ XPS™ 14z Owner's Manual Computer model: L412z Regulatory model: P24G series Regulatory type: P24G001
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CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for Dell Inc. is strictly forbidden. Trademarks used in this text: Dell™, the DELL logo, and XPS™ are trademarks of Dell Inc.; Microsoft®, Windows® and the Windows
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You Begin 7 Recommended Tools 7 Turning Off Your Computer 7 Before Working Inside Your Computer 8 2 Base Cover 11 Removing the Base Cover 11 Replacing the Base Cover 12 3 Battery 15 Removing the Battery 15 Replacing the Battery 16 4 Memory Module(s 17 Removing the Memory Module(s 17
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-Card 23 6 Hard Drive 25 Removing the Hard Drive 25 Replacing the Hard Drive 28 7 Coin-Cell Battery 29 Removing the Coin-Cell Battery 29 Replacing the Coin-Cell Battery 30 8 Optical Drive 31 Removing the Optical Drive 31 Replacing the Optical Drive 33 9 Hall-Sensor Board 35 Removing the
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48 Entering the Service Tag in the BIOS 49 13 Power-Button Board 51 Removing the Power-Button Board 51 Replacing the Power-Button Board 52 14 Keyboard 53 Removing the Keyboard Bracket 53 Replacing the Keyboard Bracket 57 Removing the Keyboard 58 Replacing the Keyboard 59 Contents 5
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Hinge Covers 65 Removing the Display Hinge Covers 65 Replacing the Display Hinge Covers 67 Display Assembly 68 Removing the Display Assembly 68 Replacing the Display Assembly 69 17 Palm-Rest Assembly 71 Removing the Palm-Rest Assembly 71 Replacing the Palm-Rest Assembly 72 18 Flashing the
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This manual provides shipped with your computer. • A component can be replaced or-if purchased separately-installed by performing the removal procedure blade screwdriver • Phillips screwdriver • BIOS executable update program available at support.dell.com Turning Off Your Computer CAUTION
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a component such as a processor by its edges, not by its pins. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: When you disconnect a cable, pull on its connector or
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6 Disconnect all attached devices from your computer. 7 Remove the battery (see "Removing the Battery" on page 15). 8 Turn the computer top-side up, open the display, and press the power button to ground the system board. CAUTION: Before touching
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10 Before You Begin
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best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered by your warranty. CAUTION: To avoid
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the base cover off the palm-rest assembly. Replacing the Base Cover 1 Follow the instructions in "Before You Begin" on page 7. 2 Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover into place. 3 Replace the eight screws that secure the base cover to
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Base Cover 13
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14 Base Cover
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on your computer). CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Removing the Battery 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the base cover (see "Removing
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12 3 1 screws (5) 3 battery cable 2 battery Replacing the Battery CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the battery on the palm-rest assembly. 3 Replace the five
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to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. You can increase your computer memory by installing memory modules on the system board. See "Specifications" at support.dell.com/manuals for information on the type of memory
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pops up. 1 3 2 1 memory-module connector 3 memory module 2 securing clips (2) 5 Remove the memory module from the memory-module connector. Replacing the Memory Module(s) 1 Follow the instructions in "Before You Begin" on page 7. 2 Align the notch in the memory module with the tab in the memory
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memory module is not installed properly, the computer may not boot. 3 2 1 1 tab 3 memory-module connector 2 notch 4 Replace the battery (see "Replacing the Battery" on page 16). 5 Replace the base cover (see "Replacing the Base Cover" on page 12). 6 Connect the AC adapter to your computer and an
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As the computer boots, it detects the additional memory and automatically updates the system configuration information. To confirm the amount of memory installed in the computer: Click Start Control PanelSystem. 20 Memory Module(s)
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prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. NOTE: Dell does not guarantee compatibility or provide support for Mini-Cards from sources other than Dell. If you ordered a wireless Mini-Card with your computer
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4 3 2 1 1 antenna cables (2) 3 system-board connector 2 Mini-Card 4 screw 6 Lift the Mini-Card out of the system-board connector. 22 Wireless Mini-Card
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packaging. For more information, see "Protecting Against Electrostatic Discharge" in the safety information that shipped with your computer. Replacing the Mini-Card 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the new Mini-Card from its packaging. CAUTION: Use firm and
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the Battery" on page 16). 7 Replace the base cover (see "Replacing the Base Cover" on page 12). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the computer. 8 Install the drivers and
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battery (see "Removing the Battery" support for hard drives from sources other than Dell. NOTE: If you are installing a hard drive from a source other than Dell, you need to install an operating system, drivers, and utilities on the new hard drive. Removing the Hard Drive 1 Follow the instructions
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drive is not in the computer, store it in protective antistatic packaging (see "Protecting Against Electrostatic Discharge" in the safety instructions that shipped with your computer). 3 2 1 4 1 bracket 3 screws (3) 2 hard-drive assembly 4 hard-drive cable connector 8 Remove the four screws that
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3 2 1 1 screws (4) 3 hard-drive bracket 2 hard drive 10 Disconnect the interposer from the hard drive. 1 interposer 2 1 2 hard drive Hard Drive 27
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press down on the connector latch to secure the cable. 9 Replace the battery (see "Replacing the Battery" on page 16). 10 Replace the base cover (see "Replacing the Base Cover" on page 12). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the
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7 Coin-Cell Battery WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service technician
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battery cable Replacing the Coin-Cell Battery 1 Follow the instructions in "Before You Begin" on page 7. 2 Adhere the coin-cell battery to the system board. 3 Connect the coin-cell battery cable to the system-board connector. 4 Replace the battery (see "Replacing the Battery" on page 16). 5 Replace
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on your computer). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. Removing the Optical Drive 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the base cover (see "Removing the
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2 1 3 4 5 1 screw 3 bracket 5 optical-drive assembly 2 palm-rest assembly 4 tabs (3) 6 Remove the two screws that secure the optical-drive bracket to the optical drive. 7 Remove the optical-drive bracket from the optical drive. 32 Optical Drive
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into the bracket and tabs on the palm-rest assembly. 5 Replace the screw that secures the optical-drive assembly to the palm-rest assembly. 6 Replace the battery (see "Replacing the Battery" on page 16). 7 Replace the base cover (see "Replacing the Base Cover" on page 12). CAUTION: Before turning on
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34 Optical Drive
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computer). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. Removing the Hall-Sensor Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the base cover (see "Removing the
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1 1 sponge pad 6 Lift the connector latch and pull the pull-tab to disconnect the hall-sensor-board cable from the system-board connector. 7 Remove the screw that secures the hall-sensor board to the palm-rest assembly. 8 Lift the hall-sensor board away from the palm-rest assembly. 36 Hall-Sensor
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the cable. 5 Adhere the sponge pad to the palm-rest assembly. 6 Replace the hard drive (see "Replacing the Hard Drive" on page 28). 7 Replace the battery (see "Replacing the Battery" on page 16). 8 Replace the base cover (see "Replacing the Base Cover" on page 12). CAUTION: Before turning on the
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38 Hall-Sensor Board
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10 Display-Converter Board WARNING: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best practices information, see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. CAUTION: Only a certified service
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cable connector 2 screws (2) 4 display-converter board Replacing the Display-Converter Board 1 Follow the instructions in "Before You Begin" on page 7. -board connector. 6 Replace the battery (see "Replacing the Battery" on page 16). 7 Replace the base cover (see "Replacing the Base Cover" on
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Only a certified service technician should perform repairs on your computer. Damage due to servicing that is not authorized by Dell is not covered the main battery (see "Removing the Battery" on page 15) before working inside the computer. Removing the Heat Sink and Fan 1 Follow the instructions in "
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and heat sink are reinstalled together. If either the system board or the heat sink is replaced, use the thermal pad provided in the kit to ensure that thermal conductivity is achieved. 1 Follow the instructions in "Before You Begin" on page 7. 2 Clean the thermal grease from the bottom of the heat
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7 Replace the battery (see "Replacing the Battery" on page 16). 8 Replace the base cover (see "Replacing the Base Cover" on page 12). CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Failure to do so may result in damage to the
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44 Heat Sink and Fan
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see "Removing the Coin-Cell Battery" on page 29). 8 Remove the optical drive (see "Removing the Optical Drive" on page 31). 9 Remove the heat sink and fan (see "Removing the Heat Sink and Fan" on page 41). 10 Gently peel off the keyboard-cable pull tab from the keyboard cable connector on the system
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connector latch and pull the pull-tab to disconnect the keyboard cable, touch-pad cable, keyboard-backlight cable, and hall-sensor cable from the system-board connectors. 5 4 2 3 1 1 speaker cable 3 keyboard backlight cable 5 keyboard cable pull-tab 2 hall-sensor cable 4 touch-pad cable 13
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3 2 1 4 5 1 tape 3 power-button board cable 5 ambient-light-sensor cable connector 2 display cable connector 4 display-converter board cable connector 16 Remove the five screws that secure the system board to the palm-rest assembly. 17 Lift the system board off the palm-rest assembly. 18 Remove
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Replacing the System Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Replace the memory module(s) (see "Replacing the Memory Module(s)" on page 18). 3 Place the system board on the palm-rest assembly. 4 Replace 9 Slide the keyboard cable, touch-pad cable, keyboard-backlight cable,
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board, enter the computer Service Tag in the BIOS of the replacement system board. 20 Enter the Service Tag (see "Entering the Service Tag in the BIOS" on page 49). Entering the Service Tag in the BIOS 1 Ensure that the AC adapter is plugged in and that the main battery is installed properly. 2 Turn
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50 System Board
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computer). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. Removing the Power-Button Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the system board (see "Removing the
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Board 1 Follow the instructions in "Before You Begin" on page 7. 2 Use the alignment posts to place the power-button board on the palm-rest assembly. 3 Replace the two screws that secure the power-button board to the palm-rest assembly. 4 Replace the system board (see "Replacing the System Board" on
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computer). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. Removing the Keyboard Bracket 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the system board (see "Removing the
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4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides. 54 Keyboard
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1 1 speakers cable 5 Make a note of the antenna cables routing and remove the antenna cables from the routing guides. Keyboard 55
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1 1 antenna cables (2) 6 Lift the keyboard bracket off the palm-rest assembly. 56 Keyboard
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Keyboard Bracket 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the keyboard bracket on the palm-rest assembly. 3 Replace the 18 screws that secure the keyboard bracket to the palm-rest assembly. 4 Route the speakers cable and antenna cables through the routing guides. 5 Replace
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1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the keyboard bracket (see "Removing the Keyboard Bracket" on page 53). CAUTION: The keycaps on the keyboard are fragile, easily dislodged, and timeconsuming to replace. Be careful when removing and handling the keyboard. 3 Lift the
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Replacing the Keyboard 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the keyboard on the palm-rest assembly. 3 Replace the keyboard bracket (see "Replacing the Keyboard Bracket" on page 57). CAUTION: Before turning on the computer, replace all screws and ensure that no stray
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60 Keyboard
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on your computer). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. Removing the Speakers 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the system board (see "Removing the
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1 1 antenna cables (2) 4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides. 62 Speakers
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1 1 speakers cable 5 Remove the two screws (one on each side) that secure the speakers to the palm-rest assembly. 6 Slide and lift the speakers along with the cable off the palm-rest assembly. Speakers 63
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3 2 1 1 speakers (2) 3 speakers cable 2 screws (2) Replacing the Speakers 1 Follow the instructions in "Before You Begin" on page 7. 2 Place the speakers on the palm-rest assembly and route the speakers cable through the routing guides. 3 Replace the two screws (one on each side) that secure the
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). CAUTION: To help prevent damage to the system board, remove the main battery (see "Removing the Battery" on page 15) before working inside the computer. Display Hinge Covers Removing the Display Hinge Covers 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the system board (see
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4 Turn the palm-rest assembly over. 5 Lift the display hinge covers off the palm-rest assembly. 66 Display
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the Display Hinge Covers 1 Follow the instructions in "Before You Begin" on page 7. 2 Align the tabs on the display hinge covers with the slots on the palm-rest assembly and snap the display hinge covers into place. 3 Replace the system board (see "Replacing the System Board" on page 48). CAUTION
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Display Assembly Removing the Display Assembly 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the display hinge covers (see "Removing the Display Hinge Covers" on page 65). 3 Remove the two screws that
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assembly. 6 Slide and lift the display assembly away from the palm-rest assembly. 3 1 2 1 palm-rest assembly 3 screws (4) 2 display assembly Replacing the Display Assembly 1 Follow the instructions in "Before You Begin" on page 7. 2 Slide and place the display assembly on the palm-rest assembly
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-sensor cable, display cable, and camera cable towards the bottom of the computer. 5 Replace the two screws that secure the display assembly to the palm-rest assembly. 6 Replace the display hinge covers (see "Replacing the Display Hinge Covers" on page 67). CAUTION: Before turning on the computer
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(see "Removing the Battery" on page 15) before working inside the computer. Removing the Palm-Rest Assembly 1 Follow the instructions in "Before You Begin" on page 7. 2 Remove the system board (see "Removing the System Board" on page 45). 3 Remove the keyboard (see "Removing the Keyboard" on page 58
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" on page 40). 5 Replace the power-button board (see "Replacing the Power-Button Board" on page 52). 6 Replace the speakers (see "Replacing the Speakers" on page 64). 7 Replace the keyboard (see "Replacing the Keyboard" on page 59). 8 Replace the system board (see "Replacing the System Board" on
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may require flashing when an update is available or when replacing the system board. To flash the BIOS: 1 Turn on the computer. 2 Go to support.dell.com/support/downloads. 3 Locate the BIOS update file for your computer: NOTE: The Service Tag for your computer is located on a label at the bottom
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. The file downloads to your desktop. 7 Click Close if the Download Complete window appears.  The file icon appears on your desktop and is titled the same as the downloaded BIOS update file. 8 Double-click the file icon on the desktop and follow the instructions on the screen. 74 Flashing the

Dell XPS 14Z L412Z XPS 14Z L412z Owners Manual

Dell XPS 14Z L412Z Manual

Dell XPS 14Z L412Z manual content summary:

Section	Page
Dell™ XPS™ 14z	1
Owner’s Manual	1
Notes, Cautions, and Warnings	2
Contents	3
1	7
Before You Begin	7
Recommended Tools	7
Turning Off Your Computer	7
1 Save and close all open files and exit all open programs.	7
2 To shut down the operating system, click Start and then click Shut Down.	7
3 Ensure that the computer is turned off. If your computer did not automatically turn off when you shut down the operating system, press and hold the power button until the computer turns off.	7
Before Working Inside Your Computer	8
1 Ensure that the work surface is flat and clean to prevent the computer cover from being scratched.	8
2 Turn off your computer (see \	8
3 Disconnect all telephone or network cables from the computer.	8
4 Press and eject any installed cards from the Media Card Reader.	8
5 Disconnect your computer and all attached devices from their electrical outlets.	8
6 Disconnect all attached devices from your computer.	9
7 Remove the battery (see \	9
8 Turn the computer top-side up, open the display, and press the power button to ground the system board.	9
2	11
Base Cover	11
Removing the Base Cover	11
1 Follow the instructions in \	11
2 Remove the eight screws that secure the base cover to the palm-rest assembly.	11
3 Starting from the rear end, use your fingertips to release the tabs on the base cover from the slots on the palm-rest assembly.	11
4 Lift the base cover off the palm-rest assembly.	12
Replacing the Base Cover	12
1 Follow the instructions in \	12
2 Align the tabs on the base cover with the slots on the palm-rest assembly and snap the base cover into place.	12
3 Replace the eight screws that secure the base cover to the palm-rest assembly.	12
3	15
Battery	15
Removing the Battery	15
1 Follow the instructions in \	15
2 Remove the base cover (see \	15
3 Disconnect the battery cable from the system-board connector.	15
4 Remove the five screws that secure the battery to the palm-rest assembly.	15
5 Lift the battery off the palm-rest assembly.	15
Replacing the Battery	16
1 Follow the instructions in \	16
2 Place the battery on the palm-rest assembly.	16
3 Replace the five screws that secure the battery to the palm-rest assembly.	16
4 Connect the battery cable to the system-board connector.	16
5 Replace the base cover (see \	16
4	17
Memory Module(s)	17
Removing the Memory Module(s)	17
1 Follow the instructions in \	17
2 Remove the base cover (see \	17
3 Remove the battery (see \	17
4 Use your fingertips to carefully spread apart the securing clips on each end of the memory-module connector until the memory module pops up.	18
5 Remove the memory module from the memory-module connector.	18
Replacing the Memory Module(s)	18
1 Follow the instructions in \	18
2 Align the notch in the memory module with the tab in the memory-module connector.	18
3 Slide the memory module firmly into the memory-module connector at a 45-degree angle, and press the memory module down until it clicks into place. If you do not hear the click, remove the memory module and reinstall it.	19
4 Replace the battery (see \	19
5 Replace the base cover (see \	19
6 Connect the AC adapter to your computer and an electrical outlet.	19
7 Turn on the computer.	19
5	21
Wireless Mini-Card	21
Removing the Mini-Card	21
1 Follow the instructions in \	21
2 Remove the base cover (see \	21
3 Remove the battery (see \	21
4 Disconnect the antenna cables from the Mini-Card.	21
5 Remove the screw that secures the Mini-Card to the system board.	21
6 Lift the Mini-Card out of the system-board connector.	22
Replacing the Mini-Card	23
1 Follow the instructions in \	23
2 Remove the new Mini-Card from its packaging.	23
3 Insert the Mini-Card connector at a 45-degree angle into the system-board connector.	24
4 Press the other end of the Mini-Card down into the slot on the system board and replace the screw that secures the Mini-Card to the system board.	24
5 Connect the appropriate antenna cables to the Mini-Card you are installing.	24
6 Replace the battery (see \	24
7 Replace the base cover (see \	24
8 Install the drivers and utilities for your Mini-Card, as required.	24
6	25
Hard Drive	25
Removing the Hard Drive	25
1 Follow the instructions in \	25
2 Remove the base cover (see \	25
3 Remove the battery (see \	25
4 Remove the three screws that secure the hard-drive assembly to the palm-rest assembly.	25
5 Lift the connector latch and pull the pull-tab to disconnect the hard-drive cable from the system-board connector.	26
6 Slide the hard-drive assembly away from the bracket on the palm-rest assembly.	26
7 Lift the hard-drive assembly out of the palm-rest assembly.	26
8 Remove the four screws that secure the hard-drive bracket to the hard drive.	26
9 Lift the hard-drive bracket off the hard drive.	26
10 Disconnect the interposer from the hard drive.	27
Replacing the Hard Drive	28
1 Follow the instructions in \	28
2 Remove the new hard drive from its packaging.	28
3 Connect the interposer to the hard drive.	28
4 Place the hard-drive bracket on the hard drive.	28
5 Replace the four screws that secure the hard-drive bracket to the hard drive.	28
6 Slide the hard-drive assembly into the bracket on the palm-rest assembly.	28
7 Replace the three screws that secure the hard-drive assembly to the palm-rest assembly.	28
8 Slide the hard-drive cable into the system-board connector and press down on the connector latch to secure the cable.	28
9 Replace the battery (see \	28
10 Replace the base cover (see \	28
7	29
Coin-Cell Battery	29
Removing the Coin-Cell Battery	29
1 Follow the instructions in \	29
2 Remove the base cover (see \	29
3 Remove the battery (see \	29
4 Disconnect the coin-cell battery cable from the system-board connector.	29
5 Peel the coin-cell battery off the system board.	29
Replacing the Coin-Cell Battery	30
1 Follow the instructions in \	30
2 Adhere the coin-cell battery to the system board.	30
3 Connect the coin-cell battery cable to the system-board connector.	30
4 Replace the battery (see \	30
5 Replace the base cover (see \	30
8	31
Optical Drive	31
Removing the Optical Drive	31
1 Follow the instructions in \	31
2 Remove the base cover (see \	31
3 Remove the battery (see \	31
4 Remove the screw that secures the optical-drive assembly to the palm-rest assembly.	31
5 Slide the optical-drive assembly to the side to release it from the bracket and tabs on the palm-rest assembly.	31
6 Remove the two screws that secure the optical-drive bracket to the optical drive.	32
7 Remove the optical-drive bracket from the optical drive.	32
Replacing the Optical Drive	33
1 Follow the instructions in \	33
2 Place the optical-drive bracket in position.	33
3 Replace the two screws that secure the optical-drive bracket to the optical drive.	33
4 Slide the optical-drive assembly into the bracket and tabs on the palm-rest assembly.	33
5 Replace the screw that secures the optical-drive assembly to the palm-rest assembly.	33
6 Replace the battery (see \	33
7 Replace the base cover (see \	33
9	35
Hall-Sensor Board	35
Removing the Hall-Sensor Board	35
1 Follow the instructions in \	35
2 Remove the base cover (see \	35
3 Remove the battery (see \	35
4 Remove the hard drive (see \	35
5 Without pulling hard on the sponge pad, carefully lift the sponge pad from the inside edge of the computer.	35
6 Lift the connector latch and pull the pull-tab to disconnect the hall-sensor-board cable from the system-board connector.	36
7 Remove the screw that secures the hall-sensor board to the palm-rest assembly.	36
8 Lift the hall-sensor board away from the palm-rest assembly.	36
Replacing the Hall-Sensor Board	37
1 Follow the instructions in \	37
2 Align the screw hole on the hall-sensor board with the screw hole on the palm-rest assembly.	37
3 Replace the screw that secures the hall-sensor board to the palm-rest assembly.	37
4 Slide the hall-sensor-board cable into the system-board connector and press down on the connector latch to secure the cable.	37
5 Adhere the sponge pad to the palm-rest assembly.	37
6 Replace the hard drive (see \	37
7 Replace the battery (see \	37
8 Replace the base cover (see \	37
10	39
Display-Converter Board	39
Removing the Display-Converter Board	39
1 Follow the instructions in \	39
2 Remove the base cover (see \	39
3 Remove the battery (see \	39
4 Disconnect the display-converter-board cable from the system-board connector.	39
5 Remove the two screws that secure the display-converter board to the palm-rest assembly.	39
6 Without pulling hard on the display-converter board, carefully lift the display-converter board and turn it over.	39
7 Disconnect the display-converter-board cable and the display cable from the connectors on the display-converter board.	39
8 Lift the display-converter board out of the computer.	39
Replacing the Display-Converter Board	40
1 Follow the instructions in \	40
2 Connect the display-converter-board cable, and the display cable to the connectors on the display-converter board.	40
3 Align the screw holes on the display-converter board with the screw holes on the palm-rest assembly.	40
4 Replace the two screws that secure the display-converter board to the palm-rest assembly.	40
5 Connect the display-converter-board cable to the system-board connector.	40
6 Replace the battery (see \	40
7 Replace the base cover (see \	40
11	41
Heat Sink and Fan	41
Removing the Heat Sink and Fan	41
1 Follow the instructions in \	41
2 Remove the base cover (see \	41
3 Remove the battery (see \	41
4 Using your fingertips gently peel off the display cable tape from the heat sink.	41
5 Disconnect the fan cable from the system-board connector.	41
6 In sequential order (indicated on the heat sink), remove the six screws that secure the heat sink to the system board.	41
7 Lift the heat sink and fan away from the system board.	41
Replacing the Heat Sink and Fan	42
1 Follow the instructions in \	42
2 Clean the thermal grease from the bottom of the heat sink and reapply it.	42
3 Align the screw holes on the heat sink with the screw holes on the system board.	42
4 In sequential order (indicated on the heat sink), replace the six screws that secure the heat sink to the system board.	42
5 Connect the fan cable to the system-board connector.	42
6 Adhere the display cable tape to the heat sink.	42
7 Replace the battery (see \	43
8 Replace the base cover (see \	43
12	45
System Board	45
Removing the System Board	45
1 Follow the instructions in \	45
2 Remove any installed card or blank from the Media Card Reader.	45
3 Remove the base cover (see \	45
4 Remove the battery (see \	45
5 Remove the Mini-Card (see \	45
6 Remove the hard drive (see \	45
7 Remove the coin-cell battery (see \	45
8 Remove the optical drive (see \	45
9 Remove the heat sink and fan (see \	45
10 Gently peel off the keyboard-cable pull tab from the keyboard cable connector on the system board.	45
11 Disconnect the speaker cable from the system-board connector.	46
12 Lift the connector latch and pull the pull-tab to disconnect the keyboard cable, touch-pad cable, keyboard-backlight cable, and hall-sensor cable from the system-board connectors.	46
13 Gently peel off the tape from the network connector on the system board.	46
14 Lift the connector latch and pull the pull-tab to disconnect the power- button board cable from the system-board connector.	46
15 Disconnect the display cable, ambient-light-sensor cable, and display- converter board cable from the system-board connectors.	46
16 Remove the five screws that secure the system board to the palm-rest assembly.	47
17 Lift the system board off the palm-rest assembly.	47
18 Remove the memory module(s) (see \	47
Replacing the System Board	48
1 Follow the instructions in \	48
2 Replace the memory module(s) (see \	48
3 Place the system board on the palm-rest assembly.	48
4 Replace the five screws that secure the system board to the palm-rest assembly.	48
5 Slide the power-button board cable into the system-board connector and press down on the connector latch to secure the cable.	48
6 Connect the display cable, ambient-light-sensor cable, and display- converter board cable to the system-board connectors.	48
7 Adhere the tape over the network connector on the system board.	48
8 Connect the speaker cable to the system-board connector.	48
9 Slide the keyboard cable, touch-pad cable, keyboard-backlight cable, and hall-sensor cable into the system board connectors and press down on the connector latch to secure the cable.	48
10 Adhere the pull-tab on the keyboard cable over the keyboard cable connector on the system board.	49
11 Replace the heat sink and fan (see \	49
12 Replace the optical drive (see \	49
13 Replace the coin-cell battery (see \	49
14 Replace the hard drive (see \	49
15 Replace the Mini-Card (see \	49
16 Replace the battery (see \	49
17 Replace the base cover (see \	49
18 Replace any blank or card you removed from the Media Card Reader.	49
19 Turn on the computer.	49
20 Enter the Service Tag (see \	49
Entering the Service Tag in the BIOS	49
1 Ensure that the AC adapter is plugged in and that the main battery is installed properly.	49
2 Turn on the computer.	49
3 Press <F2> during POST to enter the System Setup program.	49
4 Navigate to the Security tab and enter the Service Tag in the Set Service Tag field.	49
13	51
Power-Button Board	51
Removing the Power-Button Board	51
1 Follow the instructions in \	51
2 Remove the system board (see \	51
3 Remove the two screws that secure the power-button board to the palm-rest assembly.	51
4 Lift the power-button board along with the cable away from the palm-rest assembly.	51
Replacing the Power-Button Board	52
1 Follow the instructions in \	52
2 Use the alignment posts to place the power-button board on the palm-rest assembly.	52
3 Replace the two screws that secure the power-button board to the palm-rest assembly.	52
4 Replace the system board (see \	52
14	53
Keyboard	53
Removing the Keyboard Bracket	53
1 Follow the instructions in \	53
2 Remove the system board (see \	53
3 Remove the 18 screws that secure the keyboard bracket to the palm-rest assembly.	53
4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides.	54
5 Make a note of the antenna cables routing and remove the antenna cables from the routing guides.	55
6 Lift the keyboard bracket off the palm-rest assembly.	56
Replacing the Keyboard Bracket	57
1 Follow the instructions in \	57
2 Place the keyboard bracket on the palm-rest assembly.	57
3 Replace the 18 screws that secure the keyboard bracket to the palm-rest assembly.	57
4 Route the speakers cable and antenna cables through the routing guides.	57
5 Replace the system board (see \	57
Removing the Keyboard	58
1 Follow the instructions in \	58
2 Remove the keyboard bracket (see \	58
3 Lift the keyboard off the palm-rest assembly.	58
Replacing the Keyboard	59
1 Follow the instructions in \	59
2 Place the keyboard on the palm-rest assembly.	59
3 Replace the keyboard bracket (see \	59
15	61
Speakers	61
Removing the Speakers	61
1 Follow the instructions in \	61
2 Remove the system board (see \	61
3 Make a note of the antenna cables routing and remove the antenna cables from the routing guides.	61
4 Make a note of the speakers cable routing and remove the speaker cables from the routing guides.	62
5 Remove the two screws (one on each side) that secure the speakers to the palm-rest assembly.	63
6 Slide and lift the speakers along with the cable off the palm-rest assembly.	63
Replacing the Speakers	64
1 Follow the instructions in \	64
2 Place the speakers on the palm-rest assembly and route the speakers cable through the routing guides.	64
3 Replace the two screws (one on each side) that secure the speakers to the palm-rest assembly.	64
4 Route the antenna cables through the routing guides.	64
5 Replace the system board (see \	64
16	65
Display	65
Display Hinge Covers	65
Removing the Display Hinge Covers	65
1 Follow the instructions in \	65
2 Remove the system board (see \	65
3 Push the eight tabs (four on each side) that secure the display hinge covers to the palm-rest assembly.	65
4 Turn the palm-rest assembly over.	66
5 Lift the display hinge covers off the palm-rest assembly.	66
Replacing the Display Hinge Covers	67
1 Follow the instructions in \	67
2 Align the tabs on the display hinge covers with the slots on the palm-rest assembly and snap the display hinge covers into place.	67
3 Replace the system board (see \	67
Display Assembly	68
Removing the Display Assembly	68
1 Follow the instructions in \	68
2 Remove the display hinge covers (see \	68
3 Remove the two screws that secure the display assembly to the palm-rest assembly.	68
4 Carefully push the antenna cables, ambient-light-sensor cable, display cable, and camera cable towards the top of the computer.	68
5 Remove the four screws (two on each side) that secure the display assembly to the palm-rest assembly.	69
6 Slide and lift the display assembly away from the palm-rest assembly.	69
Replacing the Display Assembly	69
1 Follow the instructions in \	69
2 Slide and place the display assembly on the palm-rest assembly.	69
3 Replace the four screws that secure the display assembly to the palm-rest assembly.	69
4 Carefully route the antenna cables, ambient-light-sensor cable, display cable, and camera cable towards the bottom of the computer.	70
5 Replace the two screws that secure the display assembly to the palm-rest assembly.	70
6 Replace the display hinge covers (see \	70
17	71
Palm-Rest Assembly	71
Removing the Palm-Rest Assembly	71
1 Follow the instructions in \	71
2 Remove the system board (see \	71
3 Remove the keyboard (see \	71
4 Remove the speakers (see \	71
5 Remove the power-button board (see \	71
6 Remove the display-converter board (see \	71
7 Remove the hall-sensor board (see \	71
8 Remove the display assembly (see \	71
9 Lift the display assembly off the palm-rest assembly.	71
Replacing the Palm-Rest Assembly	72
1 Follow the instructions in \	72
2 Replace the display assembly (see \	72
3 Replace the hall-sensor board (see \	72
4 Replace the display-converter board (see \	72
5 Replace the power-button board (see \	72
6 Replace the speakers (see \	72
7 Replace the keyboard (see \	72
8 Replace the system board (see \	72
18	73
Flashing the BIOS	73
1 Turn on the computer.	73
2 Go to support.dell.com/support/downloads.	73
3 Locate the BIOS update file for your computer:	73
a Click Enter a Tag.	73
b Enter your computer’s Service Tag in the Enter a service tag: field, click Go, and proceed to step 4.	73
a Click Select Model.	73
b Select the type of product in the Select Your Product Family list.	73
c Select the product brand in the Select Your Product Line list.	73
d Select the product model number in the Select Your Product Model list.	73
e Click Confirm.	73
4 A list of results appears on the screen. Click BIOS.	73
5 Click Download Now to download the latest BIOS file. The File Download window appears.	73
6 Click Save to save the file on your desktop. The file downloads to your desktop.	74
7 Click Close if the Download Complete window appears. The file icon appears on your desktop and is titled the same as the downloaded BIOS update file.	74