Dell XPS 16 9640 Re-imaging guide for Windows - Page 11

Media-card reader driver The Windows operating system does not include the media-card reader driver. Install the Realtek driver that is available for download from www.dell.com/support. Downloading and installing the media-card reader driver Steps 1. Turn on the computer. 2. Go to www.dell.com/support. 3. In the Search support field, enter the Service Tag, Serial Number, Service Request, Model, or Keyword of your computer, and then click Search. NOTE: If you do not have the Service Tag, Serial Number, Service Request, Model, or Keyword, use the SupportAssist feature to automatically identify your computer. You can also click Browse all products to manually browse for your computer. 4. Click Drivers & Downloads, and expand Find drivers. 5. From the Category drop-down, select Chipset. 6. Select a media-card reader driver and click Download. 7. After the download is complete, go to the folder where you have saved the media-card reader driver file. 8. Double-click the media-card reader driver file icon and follow the instructions on the screen. Intel Rapid Storage Technology (IRST) The Intel Rapid Storage Technology (Intel RST) Driver enables and enhances high-performance SATA/NVMe RAID capabilities for supported operating systems. The IRST software package provides added protection against data loss in the event of a hard-drive failure, and supports the configuration of multiple features, including: ● Configuration and maintenance of RAID 0/1 ● Intel VMD support from 11th Generation platforms (see How to Configure RAID or Intel Optane Memory with Intel RST on an Intel VMD Capable Platform). The following conditions must be met before you can install IRST on your computer. ● Your computer has a RAID I/O controller hub (ICH). If your computer does not have a RAID ICH, you cannot install IRST unless a third-party RAID controller card is installed. ● Your RAID controller is enabled by default. CAUTION: If an operating system is already installed, changing the SATA/NVMe settings in the BIOS Setup may cause your computer to display a blue screen and an error code, followed by a system reboot. To change settings, reinstall the operating system. Graphics The Windows operating system includes the VGA-graphics driver only. For optimal graphics performance, install the Dell graphics driver applicable to your computer from www.dell.com/support. Downloading and installing the Dell graphics driver Steps 1. Turn on your computer. 2. Go to www.dell.com/support. Reinstallation sequence for drivers and applications 11