Dell XPS 17 9710 External Display Connection Guide - Page 11

3 Troubleshooting 8K displays flickering Question When I connect two 8K displays to both Thunderbolt ports on the left side or the right side of the computer, they flicker when run at a display rate of 60Hz. Cause This may be because of interlacing or switching as the Thunderbolt controller sent only part of the data. Workaround Connect each 8K display to a Thunderbolt port on either side of the computer, for example, one 8K display to a port on the left, and the other to a port on the right. After doing so, power the displays off and on again. 8K displays not displaying correctly Question When I connect an 8K display to the computer using a Thunderbolt docking station, the display output is not correct from the computer. Cause This may be because of a hardware limitation with the Thunderbolt docking station. Workaround Connect the 8K display directly to a Thunderbolt port on the computer (not using a docking station). After doing so, power the display on and off again. Troubleshooting 11