Dynex DX-ECFW FAQs (English) - Page 2

Hardware Issues 3. My computer isn't recognizing the FireWire adapter.  Check the Device Manager to see if the device exists. 1. Click the Start button and right-click My Computer (Windows 2000 & XP) or Computer (Windows Vista & 7), then select Properties. 2. Click Device Manager.  For Windows 2000 & XP:  Click on the IEEE 1394 Bus host controller sub-entry and make sure that there are no conflicts. Conflicts are indicated by an entry with a red X or a yellow exclamation point (!). If a conflict is found, see Windows Help for instructions to solve the problem.  For Windows Vista & 7:  Click on the AGERE OHCI Compliant IEEE 1394 Host Controller sub-entry and make sure that there are no conflicts. Conflicts are indicated by an entry with a red X or a yellow exclamation point (!). If a conflict is found, see Windows Help for instructions to solve the problem.  Repeat the device driver installation procedures.  Make sure that the adapter is using the most recently updated driver. Updated drivers can be found through Device Manager: 1. Click the Start button and right-click My Computer (Windows 2000 & XP) or Computer (Windows Vista & 7), then select Manage. 2. Click Device Manager.  For Windows 2000 & XP:  Click on the IEEE 1394 Bus host controller sub-entry.  For Windows Vista & 7:  Click on the AGERE OHCI Compliant IEEE 1394 Host Controller sub-entry. 3. Right-click the adapter and select Update Software Driver and follow on-screen instructions. 4. I am having difficulty connecting my camera or camcorder.  Check the Device Manager to see if the DV camera is detected and installed. 1. Click the Start button and right-click My Computer (Windows 2000 & XP) or Computer (Windows Vista & 7), then select Properties. 2. Click Device Manager. If the DV camera is connected to the FireWire ExpressCard adapter, the Device Manager should display Microsoft DV camera and VCR under Imaging Device.  If these entries are not present, the camera may not connect to the FireWire ExpressCard adapter correctly. Check the cable connections to both the camera and adapter. Make sure that the camera is turned on and has power running through it. You may need to connect power using the camera/camcorder's power cable OR plug in the adapter's optional power adapter. OR The computer's operating system version may need to be updated to support IEEE-1394 devices. Refer to either Windows or Apple Web sites to update the computer to the latest OS version or service pack. 5. I am having difficulty connecting another FireWire device.  Check the Device Manager to see if the device exists by clicking on the IEEE 1394 Bus host controller sub-entry and make sure that there are no conflicts. Conflicts are indicated by an entry with a red X or a yellow exclamation point (!). If a conflict is found, see Windows Help for instructions to solve the problem.  Repeat the device driver installation procedures.  Make sure that the attached device driver is using a current version. Usually updated device drivers are available for download on the device manufacturer's Web site (ex. DV Camcorder, backup hard drive, etc.). 2