Dynex DX-ECFW FAQs (English) - Page 3

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6. During installation, Windows cannot locate the files needed to complete installation.  If Windows reports that it is unable to find the file necessary to install the FireWire ExpressCard adapter, there will be a field at the bottom of the window requesting where to "Copy files from." Insert your Operating System's CD that came with your computer or the one you purchased when upgrading your Operating System.  In this location, change the file location to match the Operating System CD. If using Windows 2000 or XP, change to D:\i386. (If D is the drive letter of the CD-ROM). Some particular files may actually exist on the system already but need to be located through Windows Search. Each computer may vary slightly. 7. How do I safely remove the device from my computer? NOTE: In some cases when you go to use the Safely Remove Hardware Feature to remove your device from the computer it removes the entire unit (device and FireWire adapter). If this happens, remove your FireWire card from the ExpressCard adapter slot and re-insert.  Double-click the Safely Remove Hardware icon on the toolbar in the lower right corner of your screen. When the window opens, select the device you wish to remove. A window should open which tells you it is now safe to remove the device. 8. The computer is recognizing the card, but not my devices connected to the card. NOTE: In some cases when you go to use the Safely Remove Hardware Feature to remove your device from the computer it removes the entire unit (device and FireWire adapter). If this happens, remove your FireWire card from the ExpressCard adapter slot and re-insert.  Make sure the device is ON. Some FireWire devices have their own power supply and do not require a power adapter to be connected in order to work. However, non-powered FireWire devices require a power adapter to be connected in order to work.  Check the Device Manager to see if the device exists by clicking on the IEEE 1394 Bus host controller sub-entry and make sure that there are no conflicts. Conflicts are indicated by an entry with a red X or a yellow exclamation point (!). If a conflict is found, see Windows Help for instructions to solve the problem.  Carefully remove the adapter from the ExpressCard slot of your laptop and then carefully insert the adapter into the ExpressCard slot until it's firmly seated in the slot.  Repeat the device driver installation procedures.  Make sure that the attached device driver is using a current version. Usually updated device drivers are available for download on the device manufacturer's Web site (ex. DV Camcorder, backup hard drive, etc.). General 9. Is this card compatible with my computer?  The following are compatible operating systems: o Windows 2000 o Windows XP o Windows Vista o Windows 7 o Mac OS X v10.4.x or higher 10. Do I need a power adapter?  Currently, the power jack on the adapter is not supported. You can only use FireWire devices that have their own power source as this adapter will not power the devices. 11. Can I get more information about this FireWire card?  You can find more information about this card in your manual or on the Dynex Website: http://dynexproducts.com/products/computers/DX-ECFW.html 3

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6.
During installation, Windows cannot locate the files needed to complete installation.
If Windows reports that it is unable to find the file necessary to install the FireWire ExpressCard adapter,
there will be a field at the bottom of the window requesting where to “Copy files from.” Insert your
Operating System’s CD that came with your computer or the one you purchased when upgrading your
Operating System.
In this location, change the file location to match the Operating System CD. If using Windows 2000 or XP,
change to
D:\i386
. (If
D
is the drive letter of the CD-ROM). Some particular files may actually exist on the
system already but need to be located through Windows Search. Each computer may vary slightly.
7.
How do I safely remove the device from my computer?
NOTE
: In some cases when you go to use the Safely Remove Hardware Feature to remove your device from
the computer it removes the entire unit (device and FireWire adapter). If this happens, remove your FireWire
card from the ExpressCard adapter slot and re-insert.
Double-click the
Safely Remove Hardware
icon on the toolbar in the lower right corner of your screen.
When the window opens, select the device you wish to remove.
A window should open which tells you it
is now safe to remove the device.
8.
The computer is recognizing the card, but not my devices connected to the card.
NOTE
: In some cases when you go to use the Safely Remove Hardware Feature to remove your device from
the computer it removes the entire unit (device and FireWire adapter). If this happens, remove your FireWire
card from the ExpressCard adapter slot and re-insert.
Make sure the device is ON. Some FireWire devices have their own power supply and do not require a
power adapter to be connected in order to work. However,
non-powered
FireWire devices require a
power adapter to be connected in order to work.
Check the Device Manager to see if the device exists by clicking on the
IEEE 1394 Bus host controller
sub-entry and make sure that there are no conflicts. Conflicts are indicated by an entry with a red
X
or a
yellow exclamation point (
!
). If a conflict is found, see Windows Help for instructions to solve the problem.
Carefully remove the adapter from the ExpressCard slot of your laptop and then carefully insert the
adapter into the ExpressCard slot until it’s firmly seated in the slot.
Repeat the device driver installation procedures.
Make sure that the attached device driver is using a current version. Usually updated device drivers are
available for download on the device manufacturer’s Web site (ex. DV Camcorder, backup hard drive,
etc.).
General
9.
Is this card compatible with my computer?
The following are compatible operating systems:
o
Windows 2000
o
Windows XP
o
Windows Vista
o
Windows 7
o
Mac OS X v10.4.x or higher
10. Do I need a power adapter?
Currently, the power jack on the adapter is not supported. You can only use FireWire devices that have
their own power source as this adapter will not power the devices.
11. Can I get more information about this FireWire card?
You can find more information about this card in your manual or on the Dynex Website:
http://dynexproducts.com/products/computers/DX-ECFW.html