Dynex DX-LTDVD22-09 User Manual (English) - Page 33

Troubleshooting 33 Troubleshooting Using progressive scan Not all high-definition televisions are fully compatible with your player and may cause artifacts to be displayed in the picture. In case of progressive scan picture problems, we recommend that you switch the connection to the standard definition output. If there are questions regarding your television's compatibility with your player, contact our customer service center. Use the following check list for troubleshooting when you have problems with your TV. Consult your local dealer or service outlet if problems persist. Make sure that all connections are correctly made. Problem Solution General problems No power • Make sure the power cord is plugged in. • Power is off, check fuse or circuit breaker. • Unplug the TV, then plug it back in. TV reception problems Ghosts in the picture Ghosts are caused by the television signal following two paths. One is the direct path and the other is reflected by tall buildings, hills or other large objects. Changing the direction or position of the antenna may improve the reception. Ignition noise Black spots or horizontal streaks may appear, or the picture may flutter or drift. Usually caused by interference from automobile ignition systems, neon lamps, or AC-powered tools and appliances, such as drills or hair dryers. Snow in the picture Radio frequency interference (RFI) If the TV is located far from the TV station, such as in a fringe reception area where the signal is weak, small dots may appear in the picture. If the signal is extremely weak, the installation of a larger external antenna may be necessary. Caused by two-way radios, this type of interference produces moving ripples or diagonal streaks in the picture. Some cases may cause a loss of contrast in the picture. Changing the direction and position of the antenna or installing an RFI filter may improve the picture. Picture size variations Poor or no sound Poor or no picture Poor reception on some channels A slight picture size variation is normal when you adjust the contrast or brightness settings. • Station or cable TV are experiencing problems. Tune to another station. • Check volume adjustments or muting. • Check for sources of possible interference. • Station or cable TV are experiencing problems. Tune to another station. • Check antenna or cable TV connections. Reorient the antenna. • Check for sources of possible interference. • Check picture control adjustments. • Station or cable TV are experiencing problems. Tune to another station. • Station signal is weak. Reorient the antenna to receive stronger station. • Check for sources of possible interference. Problem Solution Poor color or no color Picture wobbles or drifts No cable TV reception • Station or cable TV are experiencing problems. Tune to another station. • Make sure channels are set into memory. • Check picture control adjustments. • Check antenna or cable TV connections and reorient the antenna. • Check for sources of possible interference. • Station or cable TV are experiencing problems. Tune to another station. • Make sure channels are set into memory. • Cable TV company is scrambling signal. • Check antenna orientation. • Check all cable TV connections. • Set Signal Type option to the Cable mode. • Station or cable TV system problems. Try another station. Horizontal or diagonal bars on the screen • Check antenna connections, reorient antenna. • Check for sources of possible interference. No reception above channel 13 • Make sure Signal Type option is in the appropriate mode. • If using an antenna, check UHF antenna connections. TV turns off • No broadcast on station tuned. • The Sleep Timer is set. • The power has been interrupted. Closed captioning does not work Display is not shown in your language • The TV station is experiencing problems or the program tuned is not closed captioned. Try another channel. • Check cable TV connection or VHF/UHF antenna, then reposition or rotate the antenna. • Set closed captioning in the menu. • Select the correct language in the menu options. Picture has a few bright or dark dots DVD problems Playback does not start No picture A few bright or dark dots on an LCD screen is normal. It does not affect the operation of this TV. • No disc is inserted. • The disc may be dirty. Clean the disc. • The disc may be incompatible. The TV selector is not set correctly. No sound • Make sure that the input selector of the amplifier is set correctly. • The player is in the Special playback mode. • Select the correct Audio Output position on the AV amplifier. Picture is distorted The picture will be distorted occasionally. during CUE or REVIEW You cannot stop playback, or search, slow-motion play, repeat play, or program play Some discs may not allow some functions. No on-screen display Select Display On. No surround sound The setup does not match your stereo system. The unit or remote Turn off the player and unplug the AC power operation keys are not cord for several minutes, then plug it in working again.