Dynex DX-P9DVD11 User Manual (English) - Page 14

14 Troubleshooting Problem No power No sound or distorted sound. Cannot fast-forward or fast-reverse through a movie. The icon appears on the screen. Picture is distorted. Disc does not play. Play starts, then stops immediately. Solution • Make sure that the AC power adapter is plugged in and connected. • Make sure that your player is turned on. • Adjust the volume. • Make sure that all cables are inserted correctly into the appropriate jacks. • Make sure that your player is not paused. • Make sure that your player is not in fast forward or fast reverse mode. • Make sure that your player is not too hot. Let it cool for 30 minutes, then try it again. • Make sure that the headphones are not plugged in. • You cannot fast-forward through opening credits and warning information at the beginning of a movie. • Some DVDs do not allow rapid scanning or skipping of titles or chapters. The action you tried cannot be done because: • The DVD software does not allow it. • The DVD does not support the feature (for example the Subtitle feature). • The feature is not available at the current point on the DVD. • You entered a title or chapter number that is out of range. • During fast-forwarding or fast-reversing, distortion is normal. • The DVD may be damaged. Try another DVD. • Make sure that the disc is inserted with the label side up. • Make sure that the disc is compatible with your player. Your player can play DVDs and audio CDs. • Make sure that the region code for a DVD matches the region code for your player. Your player's region code is 1. The DVD's region code is on the DVD or the DVD packaging. • Make sure that the disc is not dirty. • If condensation has formed inside your player, let your player dry out.