Electrolux EFLW317TIW Complete Owner s Guide English - Page 30

30 Solutions to Common Inquiries Service Prevention Checklist Before calling for service, review this list. It may save both time and expense. The list includes common occurrences that are not the result of defective workmanship or materials in this washer. OCCURRENCE POSSIBLE CAUSE SOLUTION NOISE Please refer to "Normal Operating Sounds" at the beginning of Operating Instructions. High pitch "jet engine" A certain amount of motor whine is noise. normal during the spin cycle. Rattling and clanking noise. Foreign objects such as coins or safety pins may be in drum or pump. Stop washer and check drum. If no objects are found, perform cycle with empty drum. If noise continues, item may be in pump. Call your authorized servicer. Belt buckles and metal fasteners are hitting wash drum. To prevent unnecessary noise and damage to drum, fasten fasteners and turn items inside out. Thumping sound. Heavy wash loads may produce a thumping sound. This is usually normal. If sound continues, washer is probably out of balance. Stop washer and redistribute wash load. Vibrating noise. Washer is not resting firmly on floor. Move washer so it rests firmly on floor. Adjust leveling legs. See INSTALLATION INSTRUCTIONS for details. Shipping bolts and foam block have not been removed during installation. See INSTALLATION INSTRUCTIONS for removing shipping bolts and foam block. Wash load unevenly distributed in drum. Stop washer and rearrange wash load. OPERATING Washer does not start. Electrical power cord may not be plugged in or connection may be loose. Make sure plug fits tightly in wall outlet. House fuse blown, circuit breaker tripped, or a power outage has occurred. Reset circuit breaker or replace fuse. Do not increase fuse capacity. If problem is a circuit overload, have it corrected by a qualified electrician. If problem is a power outage, call local electric company. Action of pressing start button on "touch screen" style console not recognized Press start button with bare fingertip. Water supply faucets are not turned on. Turn on water supply faucets. Motor is overheated. Washer motor It will automatically restart after a cool down will stop if it becomes overheated. period of up to 30 minutes (if washer has not been manually turned off). Door may be open. Unit will not operate with door open. Ensure door is closed. Light next to start/pause button is Press start button to continue the cycle. flashing indicating unit is paused. Washer won't spin. Load is too small. Add 1 or 2 similar items to help balance the load. Residue left in drum. Heavily soiled items. Wipe drum with a nonabrasive household cleanser, then rinse. Shake or brush excess dirt and sand from items before washing LED displays "dn". Washer has been programmed to temporarily perform a repeating demo cycle. Reset the unit back to factory default settings as described earlier.