Electrolux EI23BC51IB Complete Owner's Guide (English) - Page 29

Common Solutions for Concerns 29 Before you call... If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes concerns, potential causes, and common solutions. Automatic Ice Maker Concern Potential Cause Ice maker is not making any ice. • Ice maker setting is Off. • Water supply is not connected to refrigerator. • Household water line valve is not open. • Valve on cold water pipe is clogged or restricted by foreign material. If valve is of the self-piercing type, it may not have created a sufficiently sized hole in tube for water to pass through. • Water filter is not completely seated. Ice maker is not making enough ice. Ice has bad odor and taste. • Ice maker is producing less ice than you expect. • Household water line valve is not completely open. • Ice not used frequently enough. Common Solution • Turn on ice maker. • Connect water supply (see Installation Instructions). • Turn on household water line valve. • Turn off household water line valve. Remove valve. Ensure that valve is not a self-piercing valve. Clean valve. Replace valve if necessary. • Push firmly until the water filter snaps into place (you should hear two (2) clicks). • Ice maker should produce approximately four (4) pounds of ice every 24 hours. • Turn on household water line valve. • Discard stale ice. Light Is Not On Concern Light is not on. Potential Cause • Light bulb is burned out or LED light is damaged. • No electric current is reaching refrigerator. • Control system has disabled lights because one or both doors were left open too long. Common Solution • See Replacing Light Bulbs or LED lights in Care and Cleaning section. • See "Concern" section, "Refrigerator Operations". • Close and reopen door(s) to enable lights. Odors In Refrigerator Concern Potential Cause Interior is dirty. Odors • Interior needs to be cleaned. • Food with strong odors is stored in refrigerator. Common Solution • See Care & Cleaning Tips. • Cover food tightly. Air filter may need to be changed more frequently if foods with strong odors are routinely stored in refrigerator. Opening/Closing Of Doors/Drawers Concern Potential Cause Door(s) will not close. • Refrigerator is not level. It rocks on the floor when moved slightly. • An object has fallen from the baskets blocking the door from closing. Common Solution • Ensure floor is level and solid, and can adequately support the refrigerator. Contact a carpenter to correct a sagging or sloping floor. • Check for ice or food items blocking drawer. Drawers are difficult to move. • Food is touching shelf on top of drawer. • Drawer is overloaded • Keep less food in drawer. • Remove or redistribute food.