Electrolux EI24BC65GS Complete Owner's Guide (English) - Page 16

16 Troubleshooting Before You Call for Service If the unit appears to be malfunctioning, read through this manual first. If the problem persists, check the Troubleshooting Guide below. Locate the problem in the guide and refer to the cause and its remedy before calling for service. The problem may be something very simple that can be solved without a service call. Consulting or contracting a qualified service technician may be necessary. If Service is Required Contact the dealer where you purchased the unit if service is required. State the model and serial number and explain the problem. The model and serial number plate is located on the ceiling of your unit. If you do not know the name of the selling dealer or a local service company, you can check online at www.electroluxappliances.com or call 1-877435-3287. WARNING ELECTROCUTION HAZARD NEVER attempt to repair or perform maintenance on the unit until the main electrical power has been disconnected. Problem Unit not cold enough. Possible Cause • Control set too warm. Adjust temperatures (see "Adjusting the Temperature" in the "Start-Up and Temperature Control" section). • Light staying on. • Airflow to front grille blocked. Unit too cold. Contents of unit too cold/frozen. • Door gasket not sealing properly. • Control set too cold. Remedy • Adjust temperature colder. Allow 24 hours for temperature to stabilize. • Turn off manual light control. See "Operation" section. • Airflow must not be obstructed to front grille. See "Installation" section. • Adjust door gasket. • Adjust temperature warmer. Allow 24 hours for temperature to stabilize. Adjust temperatures (see "Adjusting the Temperature" in the "Start-Up and Temperature Control" section). No interior light. • Failed LED assembly. Light will not go out when door is closed. Alarm(s) will not shut off. Power is not restored after power failure. Door does not close properly after reversing it. • Manual light control is ON. • Door switch not making contact. • Door is ajar. • Power has failed. • Internal temperature is too high. (Beverage Center only) • Circuit breaker has tripped. • Door hinges are misaligned. • Door gasket is not sealing properly. • Contact a qualified Electrolux Service Technician. • Turn off manual light control. See "Operation" section. • Check for proper door alignment. • Press "Mute Sounds" key to acknowledge alarm. • Ensure door is closed firmly. • Allow 24 hours for temperature to stabilize. • Verify electrical supply. See "Installation" section. • Loosen hinges and re-align door. Retighten hinges. • Turn gasket 180°. See "Door Reversal" section.