Epson Apex User Manual - Page 83

CHAP 6-TROUBLESHOOTING, Troubleshooting

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Chapter 6 Troubleshooting You should not encounter any serious difficulties as you set up and use your Apex. But if anything out of the ordinary happens, refer to this chapter. Usually correcting a problem situation requires nothing more than adjusting a cable connection, repeating a software procedure, or resetting the computer. You can use the suggestions in this chapter to help you solve most of the problems that you may encounter. If you still have a problem after trying the recommended solution, consult the Epson Customer Care Center (1-800-421-5426) about servicing the computer. Before you call Epson, please be ready to provide the serial number of your Apex, the configuration (such as number of drives, type of monitor, option cards), and the software you were using, This information will lessen the time it takes to diagnose the problem. Troubleshooting 6-1

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Chapter 6
Troubleshooting
You should not encounter any serious difficulties as
you set up and use your Apex. But if anything out of
the ordinary happens, refer to this chapter. Usually
correcting a problem situation requires nothing more
than adjusting a cable connection, repeating a software
procedure, or resetting the computer.
You can use the suggestions in this chapter to help you
solve most of the problems that you may encounter. If
you still have a problem after trying the recommended
solution, consult the Epson Customer Care Center
(1-800-421-5426) about servicing the computer.
Before you call Epson, please be ready to provide the
serial number of your Apex, the configuration (such as
number of drives, type of monitor, option cards), and
the software you were using, This information will
lessen the time it takes to diagnose the problem.
Troubleshooting
6-1