Epson C7500GE Warranty Statement - Page 3

For Epson Preferred, Technical Support, Terms and Conditions

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For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: Step 2: Call 562-276-1340. Step 3: Follow the voice prompt instructions. Step 4: Be prepared to work with the Technical Support Specialist to diagnose the problem. Operating hours: Currently Monday through Friday, 6 AM to 6 PM Pacific Time (subject to change) 3 Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc. ("Epson") warrants to the first end-user purchaser of the Epson ColorWorks Label Series printer that the product, if purchased and used in the United States, Canada, or Puerto Rico, will conform to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase (proof of purchase required). Epson also warrants that the consumable ink cartridges enclosed with the engine will perform to the manufacturer's specified usage, which usage may expire before the expiration of the limited warranty for the Epson printer. What Epson Will Do To Correct Problems: Should your Epson ColorWorks Label Series printer need service during the limited warranty period, please call the dedicated phone number for the Epson Preferred support line identified in this booklet. This line will be answered during Epson's regular support hours (currently 6 AM to 6 PM Pacific Time, Monday through Friday, subject to change). When you call, please be prepared to provide the service technician with the unit serial number and original date of purchase. You may also need to provide proof of purchase if warranty coverage cannot be verified by the serial number. The technician will work with you to try to resolve the problem, and if your printer needs repair, diagnose the issue and determine what parts may be required. If service is required, the On-Site Response service program will be utilized in almost all cases. The technician will provide

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For Epson Preferred
Technical Support
Follow these easy steps to obtain technical
support.
Step 1:
Have your serial number available:
___________________________
Step 2:
Call 562-276-1340.
Step 3:
Follow the voice prompt instructions.
Step 4:
Be prepared to work with the Technical
Support Specialist to diagnose the
problem.
Operating hours: Currently Monday through
Friday, 6
AM
to 6
PM
Pacific Time (subject to
change)
Terms and Conditions
Limited Warranty for Commercial
Products
What Is Covered:
Epson America, Inc. (“Epson”)
warrants to the first end-user purchaser of the
Epson ColorWorks Label Series printer that the
product, if purchased and used in the United
States, Canada, or Puerto Rico, will conform to
the manufacturer’s specifications and will be free
from defects in workmanship and materials for a
period of one year from the date of original
purchase (proof of purchase required). Epson
also warrants that the consumable ink cartridges
enclosed with the engine will perform to the
manufacturer’s specified usage, which usage may
expire before the expiration of the limited warranty
for the Epson printer.
What Epson Will Do To Correct Problems:
Should your Epson ColorWorks Label Series
printer need service during the limited warranty
period, please call the dedicated phone number
for the Epson Preferred support line identified in
this booklet. This line will be answered during
Epson’s regular support hours (currently 6
AM
to
6
PM
Pacific Time, Monday through Friday, subject
to change).
When you call, please be prepared to provide the
service technician with the unit serial number and
original date of purchase. You may also need to
provide proof of purchase if warranty coverage
cannot be verified by the serial number. The
technician will work with you to try to resolve the
problem, and if your printer needs repair,
diagnose the issue and determine what parts may
be required. If service is required, the On-Site
Response service program will be utilized in
almost all cases. The technician will provide