Epson ColorWorks CW-C6500A Technical Reference Guide - Page 233

Chapter3 Handling Message Meaning Solution Maintenance Request: End Of Parts Service Life Turn on the printer again. See your documentation for more details. XXXXXXXX The printer internal parts have reached the end of their service life. Printing is disabled until you replace the parts. Contact qualified service personnel for advice. When contacting, tell the person the "XXXXXXXX" (a 6- or 8-digit alphanumeric code). Printer Error Turn on the printer again. See your documentation for more details. XXXXXX A printer error has occurred. 1. Turn off the printer. 2. Check that there is no paper jam or foreign materials near the ejection slot. 3. Turn the printer on. If the printer error still occurs, contact qualified service personnel for advice. When contacting, tell the person the "XXXXXXXX" (a 6- or 8-digit alphanumeric code). Information Device restarted due to a system error. A system error has occurred. If the printer does not function normally after being restarted, contact qualified service personnel for advice. When contacting, tell the person the "XXXXXXXX" (a 6- or 8-digit alphanumeric code). Information Cannot start cleaning because ink is low. Printer features except cleaning are available. The remaining amount of ink is not sufficient for the print head cleaning. When running the cleaning, install ink cartridges with a sufficient amount of ink remaining. ("Replacing the Ink Cartridges" on page 39) Information Remove the label. The printed label has not been removed. Remove the labels from the peeler. If the error is not cleared, press the Peeler Reset button. Information Paused The print quality may decrease because the nozzles are clogged. The print head nozzles are clogging. The print quality may decrease because the nozzles are clogged. If it is not acceptable, run a print head cleaning. ("Print Head Cleaning" on page 225) Information Open front cover, and close paper hold unit. The paper holder unit is not completely closed. Open the front cover, and then close the paper holder unit. When the paper holder unit is opened, a paper jam error may occur. If the paper jam error is not cleared, try the solutions described in the links below. Auto cutter model: "For the Auto Cutter Model" on page 242 Peeler model: "For the Peeler Model" on page 246 Information The print quality may decrease because the status of nozzles cannot be detected. the paper holder unit The ambient temperature is out of the operating temperature range. Adjust the room temperature so that it falls within 5 to 35 degrees C. 233