Epson DS-520 User Manual - Page 68

Scanning is Slow, Solving Network Interface Unit Problems

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Parent topic: Solving Scanning Problems Related tasks Loading Originals in the Input Tray Loading Plastic Cards in the Input Tray Loading Special Documents Scanning is Slow If scanning becomes slow, try these solutions: • Scan your original at a lower resolution, if possible. • Make sure your system meets the requirements for your operating system. If you are scanning a high- resolution image, you may need more than the minimum requirements. If necessary, increase your system's memory. • If you are running virus protection or other security software, exclude the TWAIN.log files from monitoring or set the TWAIN.log file as read only (Windows). See your virus protection or security software instructions for details. The TWAIN.log file is saved in the following locations: • Windows XP: C:\Documents and Settings\(user name)\Local Settings\Temp • Windows (other versions): C:\Users\(user name)\AppData\Local\Temp Parent topic: Solving Scanning Problems Related references Windows System Requirements Mac System Requirements Solving Network Interface Unit Problems If you have problems scanning using the optional Network Interface Unit, try these solutions: • Make sure the Network Interface Unit is securely connected to the network or your computer and the scanner with a working cable. • Make sure your scanning software is installed correctly and that you have selected the correct settings for the program you are using. • Check that the IP address for the scanner is correct in the Epson Scan Settings utility. 68

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Parent topic:
Solving Scanning Problems
Related tasks
Loading Originals in the Input Tray
Loading Plastic Cards in the Input Tray
Loading Special Documents
Scanning is Slow
If scanning becomes slow, try these solutions:
• Scan your original at a lower resolution, if possible.
• Make sure your system meets the requirements for your operating system. If you are scanning a high-
resolution image, you may need more than the minimum requirements. If necessary, increase your
system's memory.
• If you are running virus protection or other security software, exclude the TWAIN.log files from
monitoring or set the TWAIN.log file as read only (Windows). See your virus protection or security
software instructions for details. The TWAIN.log file is saved in the following locations:
•
Windows XP
: C:\Documents and Settings\(user name)\Local Settings\Temp
•
Windows (other versions)
: C:\Users\(user name)\AppData\Local\Temp
Parent topic:
Solving Scanning Problems
Related references
Windows System Requirements
Mac System Requirements
Solving Network Interface Unit Problems
If you have problems scanning using the optional Network Interface Unit, try these solutions:
• Make sure the Network Interface Unit is securely connected to the network or your computer and the
scanner with a working cable.
• Make sure your scanning software is installed correctly and that you have selected the correct settings
for the program you are using.
• Check that the IP address for the scanner is correct in the Epson Scan Settings utility.
68