Epson DS-530 II Users Guide - Page 147

Solving Flatbed Scanner Dock Problems, Scanned Image Edges are Cropped

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• Mac: Open the Applications folder, open the Epson Software folder, and select Epson Scan 2 Utility. 2. Click the Other tab. 3. Click Reset and confirm your choice. Note: If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and reinstall it. Parent topic: Solving Problems Solving Flatbed Scanner Dock Problems Check these solutions if you have problems scanning with the optional flatbed scanner dock (DS-530 II/DS-770 II). Scanned Image Edges are Cropped Line of Dots Appears in All Scanned Images Back of Original Image Appears in Scanned Document Parent topic: Solving Problems Scanned Image Edges are Cropped If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If necessary, move your original away from the edges of the scanner glass slightly. In the Epson Scan 2 settings, set the Edge Fill setting to None. Parent topic: Solving Flatbed Scanner Dock Problems Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images, try these solutions: • Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the cloth, if necessary. Paper towels are not recommended. Caution: Do not spray glass cleaner directly on the scanner glass. • Make sure any interface cables are securely connected at both ends. • Remove any dust or dirt that may have adhered to your original. 147

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147
•
Mac:
Open the
Applications
folder, open the
Epson Software
folder, and select
Epson Scan 2
Utility
.
2.
Click the
Other
tab.
3.
Click
Reset
and confirm your choice.
Note:
If resetting the Epson Scan 2 settings does not solve your problem, uninstall Epson Scan 2 and re-
install it.
Parent topic:
Solving Problems
Solving Flatbed Scanner Dock Problems
Check these solutions if you have problems scanning with the optional flatbed scanner dock (DS-530
II/DS-770 II).
Scanned Image Edges are Cropped
Line of Dots Appears in All Scanned Images
Back of Original Image Appears in Scanned Document
Parent topic:
Solving Problems
Scanned Image Edges are Cropped
If the edges of a scanned image are cropped, make sure your original is placed correctly for scanning. If
necessary, move your original away from the edges of the scanner glass slightly.
In the Epson Scan 2 settings, set the
Edge Fill
setting to
None
.
Parent topic:
Solving Flatbed Scanner Dock Problems
Line of Dots Appears in All Scanned Images
If a line of dots appears in all your scanned images, try these solutions:
• Clean the scanner glass with a soft, dry, lint-free cloth or use a small amount of glass cleaner on the
cloth, if necessary. Paper towels are not recommended.
Caution:
Do not spray glass cleaner directly on the scanner glass.
• Make sure any interface cables are securely connected at both ends.
• Remove any dust or dirt that may have adhered to your original.