Epson ES-600C User Manual - TWAIN 32 - Page 74

The scan is not the full width you selected in the preview area.

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The scanner does not start scanning. See that the scanner's READY light is on. Reinstall the EPSON Scanning Utilities and be sure to select the correct interface port and settings; see Chapter 1 for instructions. Also make sure the interface board on your computer is properly installed. If you connected the scanner with the SCSI interface, see that the termination switch and SCSI ID are correctly set up. If you have other expansion cards in your computer, see that they are not set at the same interrupt level or I/O address as the interface card for your scanner. See your computer manual and interface card manual. After choosing the Preview icon, the image does not appear in the preview window. Press Enter or click on the TWAIN preview window. The scan is not the full width you selected in the preview area. Some scanners--for example, the EPSON ES-600C--restrict the scan width to 4096 pixels at high resolutions. Choose a lower resolution for a wider scan. After scanning and opening several scanned images, your application software fails and your scanned image is lost. Save and close the scanned images before scanning a new one. 6-4 Troubleshooting

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6-4
Troubleshooting
The scanner does not start scanning.
See that the scanner’s READY light is on.
Reinstall the EPSON Scanning Utilities and be sure to select the
correct interface port and settings; see Chapter 1 for instructions.
Also make sure the interface board on your computer is properly
installed.
If you connected the scanner with the SCSI interface, see that the
termination switch and SCSI ID are correctly set up.
If you have other expansion cards in your computer, see that
they are not set at the same interrupt level or I/O address as the
interface card for your scanner. See your computer manual and
interface card manual.
After choosing the Preview icon, the image does not appear in the
preview window.
Press
Enter
or click on the TWAIN preview window.
The scan is not the full width you selected in the preview area.
Some scanners--for example, the EPSON ES-600C--restrict the
scan width to 4096 pixels at high resolutions. Choose a lower
resolution for a wider scan.
After scanning and opening several scanned images, your
application software fails and your scanned image is lost.
Save and close the scanned images before scanning a new one.