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Epson ET-7750 Users Guide - Page 231

Product Status Messages, EPSON Software Updater

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You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group, accessible by the Start button, or on the Start or Apps screens, depending on your version of Windows. • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. • macOS 10.12.x: You can manually update the software by opening the App Store, selecting Updates, searching for a software update option for Epson Software, and selecting Update. Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen. You can also see help information and how-to instructions on the screen. Press the home button, if necessary, select Help and press the OK button. LCD screen message Condition/solution Operation canceled. An A memory card or external storage device may be damaged. Make sure the error occurred while memory card or external device is inserted correctly and meets the saving. specifications for the product. Printer error. Turn the power off and on again. For details, see documentation. A fatal error has occurred. Turn the product off and then back on again. If the error continues, check for a paper jam. If there is no paper jam, contact Epson for support. Communication error. Check if a computer is connected. Make sure the computer is connected to your product and your software is installed correctly. Paper Configuration is The Paper Configuration setting must be turned on to use AirPrint. disabled. Some features may not be available. For details, see your documentation. 231

Section	Page
Contents	3
Your Ink Tank System	14
Product Basics	15
Using the Control Panel	15
Control Panel Buttons and Lights	16
Using the LCD Screen	17
Adjusting Control Panel Position	17
Changing LCD Screen Language	18
Turning On Quiet Mode	18
Product Parts Locations	18
Product Parts - Top	19
Product Parts - Front	20
Product Parts - Inside	22
Product Parts - Back	23
The Power Off and Sleep Timers	23
Changing the Power Off Timer Setting from the Control Panel	24
Changing the Sleep Timer Setting from the Control Panel	24
Epson Connect Solutions for Smartphones, Tablets, and More	25
Setting Up Epson Connect Services	26
Using Epson Email Print	27
Using the Epson iPrint Mobile App	27
Using the Epson Creative Print Mobile App	28
Using Epson Remote Print	28
Using Epson Scan to Cloud	29
Using AirPrint	30
Using Google Cloud Print	30
Setting Up Google Cloud Print on a Chromebook	31
Using the Mopria Print Service	32
Android Printing Using the Epson Print Enabler	33
Using Fire OS Printing	33
Using Windows 10 Mobile Printing	34
Using Epson Print and Scan App with Windows Tablets	35
Wi-Fi or Wired Networking	36
Network Security Recommendations	36
Wi-Fi Infrastructure Mode Setup	37
Selecting Wireless Network Settings from the Control Panel	38
Wi-Fi Direct Mode Setup	40
Enabling Wi-Fi Direct Mode	40
Changing the Wi-Fi Direct Mode Password	42
Wi-Fi Protected Setup (WPS)	43
Using WPS to Connect to a Network	44
Printing a Network Status Sheet	44
Changing or Updating Network Connections	45
Accessing the Web Config Utility	46
Changing a USB Connection to a Wi-Fi Connection	46
Changing a Wi-Fi Connection to a Wired Network Connection	46
Connecting to a New Wi-Fi Router	47
Disabling Wi-Fi Features	47
Loading Paper	49
Loading Paper in Cassette 1 (Upper Cassette)	49
Loading Paper in Cassette 2 (Lower Cassette)	54
Loading Paper and Envelopes in the Rear Paper Feed Slot	59
Selecting the Paper Settings for Each Source - Control Panel	64
Paper or Media Type Settings - Control Panel	66
Turning Off the Paper Setting Alert	66
Paper Loading Capacity	67
Available Epson Papers	69
Borderless Paper Type Compatibility	71
Paper or Media Type Settings - Printer Software	72
Placing Originals on the Product	74
Placing Originals on the Scanner Glass	74
Copying	76
Copying Documents or Photos	76
Paper Type Settings - Copying	77
Paper Size Settings - Copying	78
Copying Options	78
Copying and Restoring Photos	81
Printing from a Computer	83
Printing with Windows	83
Selecting Basic Print Settings - Windows	83
Paper Source Options - Windows	86
Print Quality Options - Windows	86
Multi-Page Printing Options - Windows	87
Selecting Double-sided Printing Settings - Windows	87
Double-sided Printing Options - Windows	89
Print Density Adjustments - Windows	90
Selecting Additional Layout and Print Options - Windows	91
Custom Color Correction Options - Windows	93
Image Options and Additional Settings - Windows	94
Header/Footer Settings - Windows	95
Selecting a Printing Preset - Windows	96
Selecting Extended Settings - Windows	97
Extended Settings - Windows	98
Printing Your Document or Photo - Windows	99
Checking Print Status - Windows	101
Selecting Default Print Settings - Windows	101
Changing the Language of the Printer Software Screens	102
Changing Automatic Update Options	104
Printing with the Built-in Epson Driver - Windows 10 S	105
Selecting Print Settings - Windows 10 S	105
Printing on a Mac	109
Selecting Basic Print Settings - Mac	110
Paper Source Options - Mac	114
Print Quality Settings - Mac	114
Print Options - Mac	115
Selecting Page Setup Settings - Mac	115
Selecting Print Layout Options - Mac	116
Selecting Double-sided Printing Settings - Mac	117
Double-sided Printing Options and Adjustments - Mac	118
Managing Color - Mac	119
Color Matching and Color Options - Mac	120
Selecting Printing Preferences - Mac	121
Printing Preferences - Mac	122
Printing Your Document or Photo - Mac	123
Checking Print Status - Mac	123
Cancelling Printing Using a Product Button	124
Scanning	125
Starting a Scan	125
Starting a Scan Using the Product Control Panel	125
Scan to Memory Card Options	127
Changing Default Scan Job Settings	128
Starting a Scan Using the Epson Scan 2 Icon	128
Starting a Scan from a Scanning Program	131
Scanning from Smart Devices	133
Scanning in Epson Scan 2	133
Additional Scanning Settings - Main Settings Tab	136
Additional Scanning Settings - Advanced Settings Tab	136
Saving Scanned Documents as a Searchable PDF	137
Using Memory Cards with Your Product	140
Inserting a Memory Card	140
Memory Card Types	141
Memory Card File Specifications	141
Removing a Memory Card	142
Printing from a Memory Card	142
Viewing and Printing Photos	143
Viewing and Printing Photos From the LCD Screen	143
Print Setting Options - Memory Card	145
Photo Adjustment Options - Memory Card	146
Printing Photo Layouts from a Memory Card	148
Photo Layout Options	150
Printing Photo Greeting Cards	151
Creating and Printing a Greeting Card Template	151
Printing a Greeting Card from a Template	152
Transferring Photos on a Memory Card	153
Setting Up File Sharing for Photo Transfers from Your Computer	153
Transferring Photos from a Memory Card to Your Computer	154
Using an External Device with Your Product	156
Printing from a Camera	156
Selecting Print and Photo Adjustment Settings	156
Print Settings - Camera	159
Photo Adjustments - Camera	161
Connecting and Printing from a Camera	162
Printing from a Camera Wirelessly	163
Viewing or Printing from a USB Flash Drive or External Device	164
USB Device File Specifications	164
Connecting and Using a USB Flash Drive or External Device	164
Printing Personalized Projects	166
Printing Coloring Book Pages	166
Printing Personalized Note Paper	167
Printing Lined Paper, Graph Paper, and Music Sheets	169
Printing Calendar Pages	170
Printing on CDs/DVDs	172
CD/DVD Printing Features	172
Loading a CD/DVD	172
Removing a Printed CD/DVD	175
Placing a CD/DVD on the Scanner Glass	176
Copying onto a CD/DVD	176
Printing Photos from a Memory Card Onto a CD/DVD	177
Printing a Jewel Case Insert from a Memory Card	179
Printing on CDs/DVDs from a Computer	180
Starting Epson Print CD - Windows	181
Printing Your CD/DVD Design - Windows	182
Starting Epson Print CD - Mac	183
Printing Your CD/DVD Design - Mac	184
Refilling Ink	186
Ink Safety Precautions	186
Check Ink Levels	187
Checking Ink Levels on Your Product	188
Checking Ink Levels with Windows	188
Checking Ink Levels - Mac	190
Disabling Special Offers with Windows	192
Purchase Epson Ink and Maintenance Box	193
Ink Bottle and Maintenance Box Part Numbers	193
Refilling the Ink Tanks	193
Replacing the Maintenance Box	199
Adjusting Print Quality	203
Print Head Maintenance	203
Print Head Nozzle Check	203
Checking the Nozzles Using the Product Control Panel	204
Checking the Nozzles Using a Computer Utility	206
Print Head Cleaning	208
Cleaning the Print Head Using the Product Control Panel	209
Cleaning the Print Head Using a Computer Utility	211
Power Cleaning	213
Power Cleaning Using the Product Control Panel	213
Power Cleaning Using a Computer Utility	214
Print Head Alignment	216
Aligning the Print Head Using the Product Control Panel	216
Cleaning the Paper Path	218
Cleaning the Rear Paper Feed Path Using the Cleaning Sheet	219
Cleaning the Printer Head Path	220
Checking the Number of Sheets	222
Checking the Sheet Counter - Windows	222
Checking the Sheet Counter - Mac	223
Cleaning and Transporting Your Product	225
Cleaning Your Product	225
Transporting Your Product	225
Solving Problems	230
Checking for Software Updates	230
Product Status Messages	231
Message Appears Prompting You to Reset Ink Levels	233
Running a Product Check	233
Resetting Control Panel Defaults	235
Solving Setup Problems	236
Noise After Filling the Ink	236
Software Installation Problems	236
Control Panel Setup Problems	237
Solving Network Problems	237
Product Cannot Connect to a Wireless Router or Access Point	237
Network Software Cannot Find Product on a Network	238
Product Does Not Appear in Mac Printer Window	239
Cannot Print Over a Network	240
Cannot Scan Over a Network	241
Solving Copying Problems	242
Product Makes Noise, But Nothing Copies	242
Product Makes Noise When It Sits for a While	242
Solving Paper Problems	243
Paper Feeding Problems	243
Paper Jam Problems Inside the Product	244
Paper Jam Problems in the Paper Cassette	246
Paper Jam Problems in the Rear Cover	247
Paper Ejection Problems	249
Solving Problems Printing from a Computer	249
Nothing Prints	250
Product Icon Does Not Appear in Windows Taskbar	250
Printing is Slow	251
Solving Page Layout and Content Problems	252
Inverted Image	253
Too Many Copies Print	253
Blank Pages Print	253
Incorrect Margins on Printout	254
Border Appears on Borderless Prints	254
Incorrect Characters Print	255
Incorrect Image Size or Position	255
Slanted Printout	256
Solving Print Quality Problems	256
White or Dark Lines in Printout	257
Blurry or Smeared Printout	258
Faint Printout or Printout Has Gaps	259
Grainy Printout	260
Incorrect Colors	261
Solving Scanning Problems	262
Scanning Software Does Not Operate Correctly	262
Cannot Start Epson Scan 2	263
Solving Scanned Image Quality Problems	264
Image Consists of a Few Dots Only	264
Line of Dots Appears in All Scanned Images	265
Straight Lines in an Image Appear Crooked	265
Image is Distorted or Blurry	265
Image Colors are Patchy at the Edges	266
Image is Too Dark	266
Back of Original Image Appears in Scanned Image	266
Ripple Patterns Appear in an Image	266
Image is Scanned Upside-Down	267
Scanned Image Colors Do Not Match Original Colors	267
Scan Area is Not Adjustable in Thumbnail Preview	267
Scanned Image Edges are Cropped	268
Solving Memory Card Problems	268
Memory Card Does Not Fit Into a Slot	268
Cannot View or Print Photos from a Memory Card or Device	268
Cannot Transfer Photos to or from a Memory Card or Device	269
Solving CD/DVD Problems	269
CD/DVD Jam Problems	269
Image Not Centered on CD/DVD	270
Ink Smears on CD/DVD	270
Faint Image on CD/DVD	270
Uninstall Your Product Software	271
Uninstalling Product Software - Windows	271
Uninstalling Product Software - Mac	272
Where to Get Help	273
Technical Specifications	274
Windows System Requirements	274
Mac System Requirements	275
Paper Specifications	275
Printable Area Specifications	276
Scanning Specifications	279
Ink Specifications	279
Memory Card Specifications	280
External USB Device Specifications	281
Dimension Specifications	281
Electrical Specifications	282
Environmental Specifications	282
Interface Specifications	282
Network Interface Specifications	283
Safety and Approvals Specifications	284
Notices	285
Important Safety Instructions	285
General Product Safety Instructions	285
Wireless Connection Safety Instructions	287
LCD Screen Safety Instructions	287
FCC Compliance Statement	287
Binding Arbitration and Class Waiver	288
Trademarks	291
Copyright Notice	292
A Note Concerning Responsible Use of Copyrighted Materials	293
Default Delay Times for Power Management for Epson Products	293