Epson FX-870 User Manual - Page 118
The print is faint or uneven., Dots are missing in the printed characters or graphics.
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Printing l The READY light blinks but the printer does not print or it stops printing abruptly. The print head is overheated. Wait a few minutes; the printer resumes printing automatically when the print head cools. The print is faint or uneven. l Parts of printed characters are missing at the bottom. The ribbon cartridge may not be installed properly. See the section on ribbon installation in Chapter 1. . The printout is faint. The ribbon may be worn out. Replace the ribbon cartridge. Check that the paper-thickness lever is set correctly for the paper you are using. Dots are missing in the printed characters or graphics. * A line of dots is missing in the printout. The print head is damaged. Stop printing and contact your dealer or a qualified service person to have the print head replaced. l Dots are missing in random positions. There is either slack in the ribbon or the ribbon cartridge is loose. Reinstall the ribbon cartridge. Printed characters are not what you expect. l The typestyle or characters selected with your software cannot be printed. Check that the software is correctly installed for your printer. Troubleshooting 6-5