Epson Home Cinema 2100 Quick Setup and Warranty - Page 3

Troubleshooting, Where to get help, Optional accessories, Notices, Manual, Telephone support services

Page 3 highlights

Troubleshooting If you see a blank screen or the No signal message after turning on your computer or video device, check the following: •• Make sure the status light on the projector is blue and not flashing, and the A/V Mute slide is open. •• Press the Home button on the projector or remote control to verify source input and settings. •• On Windows® 7 or later, hold down the Windows key and press P at the same time, then click Duplicate. •• Press the Source button on the projector or one of the source buttons on the remote control to switch to the correct image source, if necessary. •• If you're using a Windows laptop, press the function key on your keyboard that lets you display on an external monitor. It may be labeled CRT/LCD or have an icon such as . You may have to hold down the Fn key while pressing it (such as Fn + F7). Wait a moment for the display to appear. •• If you're using a Mac laptop, open System Preferences and select Displays. Click the Arrangement tab and select the Mirror Displays checkbox. If 3D images aren't displaying properly, check the following: •• Press the 2D/3D button on the remote control to switch to 3D viewing mode, if necessary. •• Make sure that you are within the 3D viewing range. See the online User's Guide for more information. •• Check that your 3D glasses have not entered standby mode. Slide the power switch on the 3D glasses into the Off position, then back to the On position. •• Press the Menu button on your remote control, select the Signal menu, then 3D Setup, then select 3D Format. Make sure the setting matches the 3D format of the connected device. •• Check that your video device and media are both 3D-compatible. Refer to the documentation that came with your video device for more information. Where to get help Manual For more information about using the projector, see the online User's Guide. You can view or download the manual from the Epson website, as described below. Telephone support services To use the Epson® PrivateLine® Support service, call (800) 637-7661. This service is available for the duration of your warranty period. You may also speak with a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 am to 8 pm, Pacific Time, Monday through Friday, and 7 am to 4 pm, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Internet support Visit www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson. Registration Register today to get product updates and exclusive offers. You can register online at www.epson.com/webreg. Optional accessories For a list of optional accessories, see the online User's Guide. You can purchase Epson RF 3D glasses (part number V12H548006) or other accessories from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epsonstore.ca (Canadian sales). Notices Declaration of Conformity According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or CPU Boards and Power Supplies used with Class B Personal Computers. We: Located at: Telephone: Epson America, Inc. 3840 Kilroy Airport Way, MS: 3-13, Long Beach, CA 90806 (562) 981-3840 Declare under sole responsibility that the product identified herein, complies with 47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed, is identical to the representative unit tested and found to be compliant with the standards. Records maintained continue to reflect the equipment being produced can be expected to be within the variation accepted, due to quantity production and testing on a statistical basis as required by 47CFR 2.909. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Trade Name: Epson Type of Product: LCD Projector Model: H851A/H852A Marketing Name: Home Cinema 2100/2150 Wireless LAN Safety and Specifications Home Cinema 2100 Contains Bluetooth® module model: DBUB-E207 only Home Cinema 2150 Contains Bluetooth module model: DBUB-E207 Contains wireless LAN module model: WN7122BEP, WLU5000-D101(RoHS) This document provides safety instructions and describes the specifications. Read this document carefully before use to ensure your safety and product performance. Data transmission is always initiated by software, which is the passed down through the MAC, through the digital and analog baseband, and finally to the RF chip. Several special packets are initiated by the MAC. These are the only ways the digital baseband portion will turn on the RF transmitter, which it then turns off at the end of the packet. Therefore, the transmitter will be on only while one of the aforementioned packets is being transmitted. In other words, this device automatically discontinue transmission in case of either absence of information to transmit or operational failure. This equipment is restricted to indoor operation only. U.S. FCC Notices Contains FCC ID: BKMAE-E207 Contains FCC ID: BKMAE-7122 Contains FCC ID: BKMAE-WLU5000 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. • Consult the dealer or an experienced radio/TV technician for help. Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment. Properly shielded and grounded cables and connectors must be used for connection to host computers and / or peripherals in order to meet FCC emission limits. This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter. This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines. This equipment should be installed and operated keeping the radiator at least 7.8 inches (20 cm) or more away from person's body.

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Troubleshooting
If you see a blank screen or the
No signal
message after turning on your
computer or video device, check the following:
Make sure the status light on the projector is blue and not flashing, and
the A/V Mute slide is open.
Press the
Home
button on the projector or remote control to verify
source input and settings.
On Windows
®
7 or later, hold down the Windows key and press
P
at the
same time, then click
Duplicate
.
Press the
Source
button on the projector or one of the source buttons
on the remote control to switch to the correct image source, if necessary.
If you’re using a Windows laptop, press the function key on your
keyboard that lets you display on an external monitor. It may be labeled
CRT/LCD
or have an icon such as
. You may have to hold down the
Fn
key while pressing it (such as
Fn
+
F7
). Wait a moment for the display
to appear.
If you’re using a Mac laptop, open
System Preferences
and select
Displays
. Click the
Arrangement
tab and select the
Mirror Displays
checkbox.
If 3D images aren’t displaying properly, check the following:
Press the
2D/3D
button on the remote control to switch to 3D viewing
mode, if necessary.
Make sure that you are within the 3D viewing range. See the online
User’s Guide
for more information.
Check that your 3D glasses have not entered standby mode. Slide the
power switch on the 3D glasses into the
Off
position, then back to the
On
position.
Press the
Menu
button on your remote control, select the
Signal
menu,
then
3D Setup
, then select
3D Format
. Make sure the setting matches
the 3D format of the connected device.
Check that your video device and media are both 3D-compatible. Refer
to the documentation that came with your video device for more
information.
Where to get help
Manual
For more information about using the projector, see the online
User’s Guide
.
You can view or download the manual from the Epson website, as described
below.
Telephone support services
To use the Epson
®
PrivateLine
®
Support service, call (800) 637-7661. This service
is available for the duration of your warranty period. You may also speak with
a support specialist by calling (562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6
AM
to 8
PM
, Pacific Time, Monday through Friday,
and 7
AM
to 4
PM
, Pacific Time, Saturday. Days and hours of support are
subject to change without notice. Toll or long distance charges may apply.
Internet support
Visit
www.epson.com/support
(U.S.) or
www.epson.ca/support
(Canada) for solutions to common problems. You can download utilities and
documentation, get FAQs and troubleshooting advice, or e-mail Epson.
Registration
Register today to get product updates and exclusive offers. You can register
online at
www.epson.com/webreg
.
Optional accessories
For a list of optional accessories, see the online
User’s Guide
.
You can purchase Epson RF 3D glasses (part number V12H548006) or other
accessories from an Epson authorized reseller. To find the nearest reseller,
call 800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epsonstore.ca
(Canadian sales).
Notices
Declaration of Conformity
According to 47CFR, Part 2 and 15, Class B Personal Computers and Peripherals; and/or
CPU Boards and Power Supplies used with Class B Personal Computers.
We:
Epson America, Inc.
Located at:
3840 Kilroy Airport Way, MS: 3-13, Long Beach, CA 90806
Telephone:
(562) 981-3840
Declare under sole responsibility that the product identified herein, complies with
47CFR Part 2 and 15 of the FCC rules as a Class B digital device. Each product marketed,
is identical to the representative unit tested and found to be compliant with the
standards. Records maintained continue to reflect the equipment being produced
can be expected to be within the variation accepted, due to quantity production and
testing on a statistical basis as required by 47CFR 2.909. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and (2)
this device must accept any interference received, including interference that may cause
undesired operation.
Trade Name:
Epson
Type of Product:
LCD Projector
Model:
H851A/H852A
Marketing Name: Home Cinema 2100/2150
Wireless LAN Safety and Specifications
Home Cinema 2100
Contains Bluetooth
®
module model: DBUB-E207 only
Home Cinema 2150
Contains Bluetooth module model: DBUB-E207
Contains wireless LAN module model: WN7122BEP, WLU5000-D101(RoHS)
This document provides safety instructions and describes the specifications. Read this
document carefully before use to ensure your safety and product performance.
Data transmission is always initiated by software, which is the passed down through
the MAC, through the digital and analog baseband, and finally to the RF chip. Several
special packets are initiated by the MAC. These are the only ways the digital baseband
portion will turn on the RF transmitter, which it then turns off at the end of the packet.
Therefore, the transmitter will be on only while one of the aforementioned packets is
being transmitted. In other words, this device automatically discontinue transmission in
case of either absence of information to transmit or operational failure.
This equipment is restricted to indoor operation only.
U.S. FCC Notices
Contains FCC ID: BKMAE-E207
Contains FCC ID: BKMAE-7122
Contains FCC ID: BKMAE-WLU5000
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in
a particular installation. If this equipment does cause harmful interference to radio
or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one of the following
measures:
• Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Caution: Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate this equipment. Properly shielded
and grounded cables and connectors must be used for connection to host computers
and / or peripherals in order to meet FCC emission limits.
This transmitter must not be co-located or operating in conjunction with any other
antenna or transmitter.
This equipment complies with FCC radiation exposure limits set forth for an
uncontrolled environment and meets the FCC radio frequency (RF) Exposure Guidelines.
This equipment should be installed and operated keeping the radiator at least 7.8
inches (20 cm) or more away from person’s body.