Epson PictureMate Express Edition Using PictureMate Without a Computer - Page 54

Where to Get Help Epson provides technical assistance 24 hours a day through the electronic support services and automated telephone services listed below. Service World Wide Web Automated Telephone Services Access From the Internet, you can reach Epson Support at www.MyPictureMate.com/ support. At this site, you can download drivers and other files, look at product documentation, access troubleshooting information, and receive technical advice through e-mail. A variety of automated help services are available 24 hours a day, seven days a week. To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70540. Use this code to quickly select the PictureMate printer in SoundAdvice. To speak to a technical support representative, dial: ● U.S.: (562) 276-7282, 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Saturday. ● Canada: (905) 709-2567, 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Before you call, please have the following information ready: ● Product name (PictureMate) ● Product serial number (located on the bottom of the printer) ● Proof of purchase (such as a store receipt) and date of purchase ● Computer configuration (if using a computer) ● Description of the problem You can purchase a PictureMate Print Pack, which includes everything you need to print in one box: PictureMate Photo Paper and a PictureMate Photo Cartridge. You can also purchase a PictureMate carrying case and other PictureMate accessories from an authorized Epson dealer. To find the nearest dealer, please call 800-GO-EPSON (800) 463-7766. To purchase online, visit www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral. 53