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Epson PowerLite 430 User's Guide - Page 146

Solutions When Network Alert E-Mails are Not Received, Where to Get Help, Standby Mode

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Solutions When Network Alert E-Mails are Not Received If you do not receive an e-mail alerting you to problems with a projector over the network, try the following solutions: • Make sure the projector is turned on and connected to the network correctly. (If an error shut down the projector, it cannot send an e-mail.) • Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu or in the network software. • Set the Standby Mode setting to Communication On so the network software can monitor the projector in standby mode. Parent topic: Solving Problems Related concepts Wired Network Projection Wireless Network Projection Related references Projector Setup Settings - Extended Menu Projector Network Settings - Network Menu Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period. You may also speak with a projector support specialist by dialing one of these numbers: • U.S.: (562) 276-4394, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday 146

Section	Page
Front	1
Contents	3
Introduction to Your Projector	9
Projector Features	9
Product Box Contents	10
Additional Components	12
Optional Equipment and Replacement Parts	12
Warranty and Registration Information	13
Notations Used in the Documentation	14
Where to Go for Additional Information	14
Projector Part Locations	14
Projector Parts - Front/Top	15
Projector Parts - Rear	16
Projector Parts - Base	18
Projector Parts - Control Panel	19
Projector Parts - Remote Control	20
Setting Up the Projector	22
Projector Placement	22
Projector Setup and Installation Options	22
Projection Distance	24
Projector Connections	30
Connecting to Computer Sources	31
Connecting to a Computer for USB Video and Audio	31
Connecting to a Computer for VGA Video	32
Connecting to a Computer for HDMI Video and Audio	32
Connecting to a Computer for USB Mouse Control	33
Connecting to a Computer for Sound	33
Connecting to Video Sources	34
Connecting to an HDMI Video Source	34
Connecting to a Component-to-VGA Video Source	35
Connecting to a Composite Video Source	35
Connecting to an S-Video Video Source	36
Connecting to a Video Source for Sound	36
Connecting to an External Computer Monitor	37
Connecting to External Speakers	38
Connecting a Microphone	39
Connecting to External USB Devices	39
USB Device Projection	39
Connecting a USB Device or Camera to the Projector	40
Selecting the Connected USB Source	40
Disconnecting a USB Device or Camera From the Projector	41
Connecting to a Document Camera	41
Installing Batteries in the Remote Control	42
Using the Projector on a Network	44
Wired Network Projection	44
Connecting to a Wired Network	44
Selecting Wired Network Settings	45
Wireless Network Projection	47
Installing the Wireless LAN Module	48
Using Quick Wireless Connection (Windows Only)	50
Selecting Wireless Network Settings Manually	51
Wireless LAN Menu Settings	53
Selecting Wireless Network Settings in Windows	55
Selecting Wireless Network Settings in Mac OS X	55
Setting Up Wireless Network Security	55
Wireless Security Menu Settings	56
Setting Up Projector Network E-Mail Alerts	57
Network Projector E-mail Alert Messages	59
Setting Up Monitoring Using SNMP	59
Controlling a Networked Projector Using a Web Browser	60
Crestron RoomView Support	62
Setting Up Crestron RoomView Support	62
Controlling a Networked Projector Using Crestron RoomView	63
Using Basic Projector Features	65
Turning On the Projector	65
Turning Off the Projector	67
Selecting the Language for the Projector Menus	69
Adjusting the Image Height	70
Image Shape	72
Correcting Image Shape with Quick Corner	72
Correcting Image Shape with the Keystone Buttons	74
Resizing the Image with the Wide and Tele Buttons	76
Focusing the Image Using the Focus Ring	76
Remote Control Operation	77
Using the Remote Control as a Wireless Mouse	78
Using the Remote Control as a Presentation Pointer	78
Selecting an Image Source	79
Projection Modes	81
Changing the Projection Mode Using the Remote Control	81
Changing the Projection Mode Using the Menus	82
Image Aspect Ratio	82
Changing the Image Aspect Ratio	83
Available Image Aspect Ratios	83
Color Mode	84
Changing the Color Mode	85
Available Color Modes	85
Turning On Auto Iris	86
Controlling the Volume with the Volume Buttons	87
Projecting a Slide Show	87
Slideshow Features	88
Supported Slideshow File Types	88
Starting a Slide Show	89
Slideshow Display Options	90
Adjusting Projector Features	92
Shutting Off the Picture and Sound Temporarily	92
Stopping Video Action Temporarily	92
Zooming Into and Out of Images	93
Projector Security Features	94
Password Security Types	94
Setting a Password	94
Selecting Password Security Types	96
Entering a Password to Use the Projector	96
Saving a User's Logo Image to Display	98
Locking the Projector's Buttons	99
Unlocking the Projector's Buttons	100
Installing a Security Cable	100
Creating a User Pattern to Display	101
Adjusting the Menu Settings	103
Using the Projector's Menus	103
Image Quality Settings - Image Menu	104
Input Signal Settings - Signal Menu	106
Projector Feature Settings - Settings Menu	108
Projector Setup Settings - Extended Menu	111
Projector Network Settings - Network Menu	114
Projector Information Display - Info Menu	115
Event ID Code List	117
Projector Reset Options - Reset Menu	118
Maintaining and Transporting the Projector	120
Projector Maintenance	120
Cleaning the Lens	120
Cleaning the Projector Case	121
Air Filter and Vent Maintenance	121
Cleaning the Air Filter and Vents	121
Replacing the Air Filter	122
Projector Lamp Maintenance	124
Replacing the Lamp	125
Resetting the Lamp Timer	130
Replacing the Remote Control Batteries	131
Transporting the Projector	132
Solving Problems	134
Projection Problem Tips	134
Projector Light Status	134
Using the Projector Help Displays	137
Solving Image or Sound Problems	137
Solutions When No Image Appears	138
Solutions When Image is Incorrect Using the USB Display Function	139
Solutions When \	139
Displaying From a PC Laptop	139
Displaying From a Mac Laptop	140
Solutions When \	140
Solutions When Only a Partial Image Appears	140
Solutions When the Image is Not Rectangular	141
Solutions When the Image Contains Noise or Static	141
Solutions When the Image is Fuzzy or Blurry	142
Solutions When the Image Brightness or Colors are Incorrect	142
Solutions When There is No Sound or Low Volume	143
Solutions to Microphone Problems	143
Solving Projector or Remote Control Operation Problems	144
Solutions to Projector Power or Shut-Off Problems	144
Solutions to Problems with the Remote Control	145
Solutions to Password Problems	145
Solutions When Network Alert E-Mails are Not Received	146
Where to Get Help	146
Technical Specifications	148
General Projector Specifications	148
Projector Lamp Specifications	150
Remote Control Specifications	151
Projector Dimension Specifications	151
Projector Electrical Specifications	152
Projector Environmental Specifications	153
Projector Safety and Approvals Specifications	153
Supported Video Display Formats	154
USB Display System Requirements	156
Notices	158
Recycling	158
Important Safety Information	158
Important Safety Instructions	159
FCC Compliance Statement	161
Trademarks	162
Software Copyright	163
Copyright Notice	205
A Note Concerning Responsible Use of Copyrighted Materials	205

Match case Limit results 1 per page

Solutions When Network Alert E-Mails are Not Received

If you do not receive an e-mail alerting you to problems with a projector over the network, try the

following solutions:

• Make sure the projector is turned on and connected to the network correctly. (If an error shut down the

projector, it cannot send an e-mail.)

• Make sure you set up the projector e-mail alert settings correctly on the projector's network Mail menu

or in the network software.

• Set the

Standby Mode

setting to

Communication On

so the network software can monitor the

projector in standby mode.

Parent topic:

Solving Problems

Related concepts

Wired Network Projection

Wireless Network Projection

Related references

Projector Setup Settings - Extended Menu

Projector Network Settings - Network Menu

Where to Get Help

If you need to contact Epson for technical support services, use the following support options.

Internet Support

Visit Epson's support website at

www.epson.com/support

(U.S.) or

www.epson.ca/support

(Canada) for

solutions to common problems with your projector. You can download utilities and documentation, get

FAQs and troubleshooting advice, or e-mail Epson with your questions.

Speak to a Support Representative

To use the Epson PrivateLine Support service, call (800) 637-7661 and enter the PIN on the included

Epson PrivateLine Support card. This is the fastest way of speaking to a live representative, and it's free.

This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your

warranty period.

You may also speak with a projector support specialist by dialing one of these numbers:

• U.S.: (562) 276-4394, 6 AM to 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM, Pacific

Time, Saturday

146