Epson RX620 Start Here Card - Page 7

Selecting the RX620 for Mac OS 9 1 Open the Chooser from the Apple ® menu. 2 Select SP RX620 Series, then select your USB port and turn on background printing. 3 Close the Chooser. Now you're ready to copy, scan, and print. See the Quick Guide or your on-screen Reference Guide for instructions. Any Problems? If you are having a problem with your RX620, check the message on the control panel. Try turning the RX620 off and then back on to clear the error. If your problem is listed here, try these suggestions. For more information, see your Quick Guide, software Help, or on-screen Reference Guide. The Found New Hardware Wizard appears on your screen. Click Cancel and disconnect the RX620. Install the software as described on this page. You see an error message when you try to print or scan. Make sure your RX620 is connected to your computer, plugged into a power source, and turned on. The RX620 doesn't work. Make sure you have unlocked the scanner and print head, as described in section 2. Turn the RX620 off and then on again. Make sure the ink cartridges are pushed all the way down. Make sure your RX620 software is installed correctly. Any Questions? Here's where to look for answers: Epson Stylus Photo RX620 Quick Guide Includes instructions on copying, printing, and scanning without a computer. On-screen Reference Guide Explains how to use your RX620 with a computer. Double-click the Reference Guide icon on your desktop to view the guide. On-screen help for EPSON Smart Panel ™, ArcSoft PhotoImpression™, and EPSON Scan Click the Help button or question mark that appears on the screen when you're using any of these programs. Epson Technical Support (Stylus Photo RX620 and EPSON Scan) • World Wide Web http://support.epson.com • Automated Telephone Services To use these services, you must have a touch tone telephone and call (800) 922-8911. Your Epson SoundAdviceSM Express Code is 70595. Use this code to quickly select your product in SoundAdvice. • To speak to a Technical Support Representative Dial (562) 276-4382 (U.S.) or (905) 709-3839 (Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply. Software Technical Support Software Telephone and Fax Internet and E-mail EPSON Smart Panel (510) 445-8616 Fax: (510) 445-8601 www.newsoftinc.com [email protected] ArcSoft PhotoImpression (510) 440-9901 8:30 AM to 5:30 PM, Pacific Time, Monday-Friday Fax: (510) 440-1270 www.arcsoft.com/techmain [email protected]