Epson SureColor S50675 User Manual - Page 215

Chapter 5 Problem Solver When a Message Is Displayed If one of the following messages is displayed, read and follow the instructions below. Messages Prepare empty waste ink bottle. Ink Cartridge Error Ink cartridge cannot be recognized. Insert again or replace ink cartridge. Ink Cartridge Error Ink cartridge cannot be detected. Insert again or replace ink cartridge. Ink Cartridge Error Replace cleaning cartridge. Ink Low Warming Up ZForce to start printing Command Error Check print settings on RIP. Print Data Error (MS) Data containing MS cannot be printed if printer is in 9 color mode. Unit Matching Error Check combination of Media Feeding Unit and Auto Take-up Reel Unit. Then restart printer. What to do The waste ink bottle is getting full. Ready a new waste ink bottle. See "Options and Consumable Products" on page 234. Remove and reinsert the ink cartridge. If the message persists, insert a new ink cartridge (do not reinsert the ink cartridge that caused the error). See "Replacing and Shaking Ink Cartridges" on page 163. Remove and reinsert the replacement cartridge. If the message appears in the control panel again, contact your dealer or Epson support. See "Replacing and Shaking Ink Cartridges" on page 163. Condensation may have formed inside the cartridge. Leave it at room temperature for at least four hours before installing the ink cartridge. See "Handling ink cartridges" on page 32. Remove and reinsert the cleaning cartridge. If the message persists, insert a new cleaning cartridge (do not reinsert the cleaning cartridge that caused the error). See "Replacing and Shaking Ink Cartridges" on page 163. Condensation may have formed inside the cartridge. Leave it at room temperature for at least four hours before installing the cleaning cartridge. The ink is low. Ready a new ink cartridge. See "Options and Consumable Products" on page 234. One or more heaters is still being warmed to the specified temperature. To start printing without waiting for the heater to warm up, press the Z button. Press W and select Job Cancel. Check that the installed software RIP is compatible with the printer. In the S50675, if Platen Gap is set to 2.0 to make White ink printing, this error message may be displayed. Press the W button, and select Job Cancel to cancel printing. Then, set Platen Gap to 1.5 or change RIP settings to make prints. This error message is displayed when print data using Metallic Silver is sent while the color mode is set to 9 Color. Change to print data not using Metallic Silver, or select Change Color Mode to change the color mode to 10 Color. See "Change Color Mode procedure" on page 193. The standard media feeding unit is used only with the standard auto take-up reel unit, the heavy roll media feeding unit only with the heavy roll auto take-up reel unit. If you have mismatched the feeding and take-up reel units, turn the printer off and install the correct equipment. See the Setup Guide and the Heavy Media Roll System Setup Guide. Problem Solver 215