Epson SureColor T3170x Warranty Statement for U.S. and Canada - Page 4

4 4. On-Site Response: If Epson determines that a warranted hardware defect requires repair, Epson may elect to use on-site service. If this is the case, and if Epson determines that you are within Epson's onsite service territory, an Epson Authorized Servicer will be contacted to make the repair at your facility. Epson will usually dispatch repair parts and a technician to your location for the next business day if determination that repair is required occurs prior to 1:00 PM Pacific Time. If that determination is made after 1:00 PM Pacific Time, dispatch will usually be for the second business day. An adult must be available to accept the parts delivery and be present at all times while a technician is on-site. Epson's shipment of service parts does not imply that replacement is required. 5. What This Warranty Does Not Cover: A. Standard Exclusions: 1) Any damage caused by misuse, abuse, improper installation, or neglect; disasters such as fire, flood, or lightning; or improper electrical currents, software, or interaction with non-Epson products. 2) Any damage caused by using inks or ink delivery systems other than the Epson T49H Ink Bottle system for which the Printer was designed. 3) Any damage caused by using non-Epson media (except for media expressly recommended by Epson). 4) Any damage, maintenance, or service arising from excessive or continuous use. 5) Any damage caused by, or any service for, third-party software, applications, parts, components, or peripheral devices added to the Product after its shipment from Epson, such as dealer- or user-added boards, components, or cables. 6) Any damage caused by installing the Printer next to a heat source or directly in the path of an air vent or air conditioner. 7) Service when the Printer is used outside the U.S., Canada, or Puerto Rico. 8) Service if the Printer label, logo, rating label, or serial number has been removed. 9) Any damage from service performed by anyone other than an Epson Authorized Servicer. 10) Any service or replacement of consumable items or maintenance consumables, such as ink cartridges, ink supply units, ink packs, pick-up rollers, etc. 11) Any cosmetic damage or wear to product casings or covers. 12) Any color change or fading of printed media, garments, or reimbursement of materials or services required for reprinting. 13) Any Product or parts purchased as used, refurbished, or reconditioned.