Epson SureColor T5270D Warranty Statement - Page 3

For Epson Preferred, Technical Support, Terms and Conditions

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For Epson Preferred Technical Support Follow these easy steps to obtain technical support. Step 1: Have your serial number available: Step 2: Call toll-free 888-377-6611.* Step 3: Follow the voice prompt instructions. Step 4: Enter your Unit ID Number.* Step 5: Be prepared to work with the Technical Support Specialist to diagnose the problem. Operating Hours: Currently Monday through Friday, 6 AM to 6 PM Pacific Time (subject to change) * If you experience difficulty using your Unit ID Number to access the Toll-Free Preferred line, please call 562-276-1305 during normal business hours so we may resolve the problem. This phone number provides access to the same Epson Preferred Technical Support Staff as the toll-free number. 3 Terms and Conditions Limited Warranty for Commercial Products What Is Covered: Epson America, Inc. ("Epson") warrants to the first end-user customer that the Epson SureColor T7270, SureColor T7270D, SureColor T5270, SureColor T5270D, and SureColor T3270 printers covered by this limited warranty statement, if purchased and used in the United States, Canada, or Puerto Rico, will conform to the manufacturer's specifications and will be free from defects in workmanship and materials for a period of one year from the date of original purchase (proof of purchase required). Epson also warrants that the consumable ink cartridges enclosed with the engine will perform to the manufacturer's specified usage, which usage may expire before the expiration of the limited warranty for the Epson printer. What Epson Will Do To Correct Problems: Should your Epson SureColor T7270, SureColor T7270D, SureColor T5270, SureColor T5270D, or SureColor T3270 printer prove defective during the limited warranty period, please call the tollfree Epson Preferred support line identified in this booklet. This line will be answered during Epson's regular support hours (currently 6:00 AM to 6:00 PM Pacific Time, Monday through Friday - subject to change). When you call, please be prepared to provide the service technician with Proof of Purchase information including the unit serial number and original date of purchase. You may also need to provide proof of purchase if warranty coverage cannot be verified by the serial number. An Epson service technician will work with you to try to resolve the problem, and if your printer needs repair, diagnose the issue and determine what parts may be required. If service

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For Epson Preferred
Technical Support
Follow these easy steps to obtain technical
support.
Step 1:
Have your serial number available:
___________________________
Step 2:
Call toll-free 888-377-6611.*
Step 3:
Follow the voice prompt instructions.
Step 4:
Enter your Unit ID Number.*
Step 5:
Be prepared to work with the Technical
Support Specialist to diagnose the
problem.
Operating Hours: Currently Monday through
Friday, 6
AM
to 6
PM
Pacific Time (subject to
change)
*
If you experience difficulty using your Unit ID Number
to access the Toll-Free Preferred line, please call
562-276-1305 during normal business hours so we
may resolve the problem. This phone number
provides access to the same Epson Preferred
Technical Support Staff as the toll-free number.
Terms and Conditions
Limited Warranty for Commercial
Products
What Is Covered:
Epson America, Inc. (“Epson”)
warrants to the first end-user customer that the
Epson SureColor T7270, SureColor T7270D,
SureColor T5270, SureColor T5270D, and
SureColor T3270 printers covered by this limited
warranty statement, if purchased and used in the
United States, Canada, or Puerto Rico, will
conform to the manufacturer’s specifications and
will be free from defects in workmanship and
materials for a period of one year from the date of
original purchase (proof of purchase required).
Epson also warrants that the consumable ink
cartridges enclosed with the engine will perform
to the manufacturer’s specified usage, which
usage may expire before the expiration of the
limited warranty for the Epson printer.
What Epson Will Do To Correct Problems:
Should your Epson SureColor T7270, SureColor
T7270D, SureColor T5270, SureColor T5270D, or
SureColor T3270 printer prove defective during
the limited warranty period, please call the tollfree
Epson Preferred support line identified in this
booklet. This line will be answered during Epson’s
regular support hours (currently 6:00
AM
to 6:00
PM
Pacific Time, Monday through Friday —
subject to change). When you call, please be
prepared to provide the service technician with
Proof of Purchase information including the unit
serial number and original date of purchase. You
may also need to provide proof of purchase if
warranty coverage cannot be verified by the serial
number. An Epson service technician will work
with you to try to resolve the problem, and if your
printer needs repair, diagnose the issue and
determine what parts may be required. If service