Epson WorkForce Enterprise WF-C20600 Users Guide - Page 68

Error code and message Solution E-13 Make sure your router, access point, and/or hub are Confirm the following: turned on. Also make sure the TCP/IP setup on your router, access point, and/or hub is not set manually; this -Entered security key/password is correct may cause your product's network settings to differ from -Index of the security key/password is set to the manually set up devices. the first number If you still cannot connect to your product, do the -Connection and network setup of the PC following: or other device is correct • Turn off your router or access point, wait about 10 Contact your network administrator for seconds, and turn it on again. assistance. • Download and install your product software again to reset your network settings. • If your router or access point uses WEP security with several registered passwords, make sure that the first registered password is set on your product. Network Environment Messages Message Solution The Wi-Fi environment needs to be improved. Turn the wireless router off and then turn it on. If the connection does not improve, see the documentation for the wireless router. Move your product closer to your router or access point, and remove any obstacles between them. Then turn off your router or access point, wait about 10 seconds, and turn it back on again. If you still cannot connect to your product, check the documentation that came with your router or access point for solutions. *No more devices can be connected. You can connect up to 8 computers or other devices to Disconnect one of the connected devices if your product using a Wi-Fi Direct (Simple AP) connection. you want to add another one. If you want to add another device, disconnect an existing connected device first. The same SSID as Wi-Fi Direct exists in the environment. Change the Wi-Fi Direct SSID if you cannot connect a smart device to the printer. Change the Wi-Fi Direct SSID. Parent topic: Printing a Network Connection Report 68