Epson WorkForce Enterprise WF-M20590 Administrators Guide - Page 48
Email Server Connection Report Messages, SMTP Server Address - DNS Server
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2. Under Email Server, select Connection Test. 3. Click Start. Web Config tests the connection and displays the connection report when it is finished. Parent topic: Using an Email Server Email Server Connection Report Messages You can review the connection report messages to diagnose email server connection problems in Web Config. Message Description Connection test was successful. Connection to the server is successful SMTP server communication error. Check the following - Network Settings One of the following has occurred: • Product is not connected to a network • SMTP server is down • Network connection is disrupted while communicating • Received incomplete data POP3 server communication error. Check the following - Network Settings One of the following has occurred: • Product is not connected to a network • POP3 server is down • Network connection is disrupted while communicating • Received incomplete data An error occurred while connecting One of the following has occurred: to SMTP server. Check the following - SMTP Server Address - DNS Server • DNS resolution failed • Name resolution for an SMTP server failed An error occurred while connecting One of the following has occurred: to POP3 server. Check the following - POP3 Server Address - DNS Server • DNS resolution failed • Name resolution for a POP3 server failed SMTP server authentication error. SMTP server authentication failed Check the following - Authentication Method - Authenticated Account Authenticated Password 48